Being on a 7 month trip around Asia and having travelled around Australia and Europe and Russia I have seen my share of hostels. You generally get what you pay for and I don't usually slate them for the things you should expect when you pay next to nothing. That being said, Central backpacker in Hanoi is THE WORST HOSTEL I have ever had the misfortune to stay in.
I won't go into a long rant about every little detail, but here is a run down.
Cleanliness; They only change the bottom sheet and not the duvet cover between guest, the cleaners will take a nap in your bed, they clean the floors with water from the toilet bowl, the only communal toilet is in the bar and is disgusting and never cleaned, the dorms get a cursory wipe over from time to time, but that about it. Dorms do not lock so you end up with people walking in at all hours.
Staff attitude; They will make you check out regardless of your booking if they need the bed for a large group, there is no secure storage after checkout so items are often stolen, the laundry service is the worst I have ever encountered(the items that made it back to us were somehow still wet, but not clean and several items were missing), if you complain they get aggressive, the advertised free beer is more often than not 'forgotten', breakfast is usually late so if you have an early bus or flight, good luck. Their tours are overpriced, as are the bus tickets.
It is hard to tell who works there and who doesn't, several times we tried to get breakfast or drinks to be told by the person behind the bar that they do not work there, but oh well I guess they were just hanging out. Staff or locals use the bar/breakfast room as a bedroom so you feel uncomfortable trying to eat while they have a lie in.
The only things this place has going for it are the price $5, but that's not hard to match in Hanoi and the location, but again you can find better for the same money.
- Official Description (provided by the hotel):
- A true backpacker's hostel owned & operated by an awesome Vietnamese guy so I threw on my cape and created a hostel like no other and you know we've got it right! Why only 5 bucks you ask? 'Looks so good, there must a catch. Is there hidden costs?' Nope! ....you're a backpacker right? You're on a budget right? So we cater the price to your needs! Once you are here ... You simply won't want to leave! - The best things about central backpackers are the crazy travellers, super friendly staff, comfy beds, free internet, Breakfast and most of all Free Beer from 7:00pm to 8:00pm every night! Air conditioned, clean rooms, hot showers and did I mention free Beer. - Tour: Do the Halong bay and Sapa trips with us, we guarantee you will get the BEST time and the BEST one with the cheapest price! For Halong Bay tour: we are the 2nd organizer HALONG BAY PARTY trip for guest booking only through the Central Backpackers hostel only. And it is the 2nd tour in Hanoi that stays on a private island in the Cat Ba National Park where is next to the Castaway island and you can join in the crew of young and great fun people and have your own beach with the Bungalows, for Rock climbing, Kayaking and partying. For Sapa trek: We do offer the Sapa trekking tour and going to stay at homestay with the family of tribe hill people and we will show you all of the nicest part of Sapa like the brilliant landscape, the real live, the culture and staying far from the tourist area. We also do some daily tour around of Hanoi as Hanoi city tour, Hoa Lu- Tam Coc, Perfume pagoda, Mai Chau village, Phong Nha cave and open bus, flight or train ticket, visa... Everything you want we can get it. We look forward to meeting you and remember, Happy Hour starts at 7:00PM every night! ... more less
- Reservation Options:
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