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“Great Hotel & Excellent services” 5 of 5 bubbles
Review of Hanoi Tirant Hotel

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Hanoi Tirant Hotel
Ranked #77 of 578 Hotels in Hanoi
Certificate of Excellence
Ho Chi Minh City, null, Vietnam
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
“Great Hotel & Excellent services”
5 of 5 bubbles Reviewed January 23, 2013

I have stayed at Tirant hotel for more than 1 years ( stayed 3 or 4 nights / weekly ) for business & personal trip to Hanoi and I'm so happy with Tirant hotel -> excellent service throughout, excellent qualiy of rooms but reasonable rates, great location, staffs very courteous & helpful ... !!!

Personally I think Tirant hotel is the best one in old town area ... !!! I Will definitely stay here again whenever back to Hanoi... !!!

Thanks to the Tirant team! I will be comming back very soon ... :)

All the best
Hung Mario / Cargolux

  • Stayed February 2012, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank HoangManhHung
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hanoitiranthotel, Guest Relations Manager at Hanoi Tirant Hotel, responded to this review, February 15, 2013
Dear HoangManhHung,

Thank you for choosing Hanoi Tirant Hotel as your preferred choice and we are pleased to learn that you have personally recognised us as the best hotel in the Old Quarter. This will be an encouragement for us to continue improving and deliver everyday better service.

We hope to have another opportunity to welcome you back in the near future!

Tirant Hotel Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,393 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (338)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
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  • Portuguese first
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  • Swedish first
  • Vietnamese first
  • Any
English first
doncaster
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed January 21, 2013

Really enjoyed our stay at The Tirant Hotel. The hotel has a great location right in the centre of the old quarter of the city. When you go out of the door of the hotel you are right in the buzz of the city. The staff at the hotel were very friendly and most helpful. Our room was very nice, modern and very clean with a very wide bed and a brilliant shower. Also free internet in the room which was great. I would certainly come to this hotel again.
Derek & Pat Hemstock
England

  • Stayed December 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank s14bus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hanoitiranthotel, Guest Relations Manager at Hanoi Tirant Hotel, responded to this review, January 27, 2013
Dear Valued Guests,

It was a great pleasure welcoming you at Hanoi Tirant Hotel. Thank you for your kind feedback and your special mention of our excellent service and central location. It is delightful to read that you had a wonderful stay and all expectations were met.

Thank you again and we look forward to welcoming your return.

Respectfully yours,
Tirant Hotel Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
cheshire
Level Contributor
197 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 115 helpful votes
4 of 5 bubbles Reviewed January 19, 2013

This is a good hotel in the heart of the Old Quarter. The staff are lovely - always wanting to do their best for you. I did not like the room I was in for the first night - I wanted a room with a balcony, so whilst the room on the 4th floor was well appointed, it was dark. They moved me the next night to a room on the 6th floor and gave me the same room on my return from an overnight trip to Halong Bay - as they knew I was a bit fussy (!) The gentleman who sorted this for me had made a note that "the lady likes nature!" Breakfast was good, and the hotel also organised my trip to Halong Bay which went very smoothly. They also made everyone feel welcome at a New Year party they had - which as a solo traveller, I really appreciated. The only reason it does not get 5 stars is that there were refurbishment works in the hotel, meaning the bar was out of action. There was also a lot of noise - I think it was from the new building they acquired, but possibly from an adjoining building - starting very early and finishing at midnight. Whilst the emails made it clear that there was work on an adjoining building, the work was due to finish at the end of Nov. I stayed 30/31 Dec and 2 Jan, and it wasn't anywhere near finished. The works also meant the bar was out of action which I had not realised. I would like to go back and stay in the hotel again once all their works are complete and give it a 5 star review! Thank you for a great stay, and I wish everyone at the hotel all the very best.

Room Tip: Ask for one high up with a balcony - 6th floor and up. They are also a bit quieter in terms of stree...
See more room tips
  • Stayed December 2012, traveled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank holidayqueen21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hanoitiranthotel, Guest Relations Manager at Hanoi Tirant Hotel, responded to this review, March 16, 2013
Dear Valued Guest,

Thank you for reviewing our property Hanoi Tirant Hotel and for taking the time to express your experience in such detail. We are so pleased to read that you had time to enjoy your stay with us and our services. We appreciate your feedback which helps us improve better.

Once again, thank you for choosing Tirant Hotel and we look forward to seeing you again and that we can serve you even better next time.

Yours sincerely,
Tirant Hotel Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Adelaide, Australia
Level Contributor
23 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 bubbles Reviewed January 15, 2013

Great service. Staff speak excellent English and are very helpful. Rooms are well appointed and comfortable. Is a welcome relief to walk through the hotels front doors after walking around in the Old Quarter. Very reasonably priced.

Room Tip: wifi didnt work on 2nd floor
See more room tips
  • Stayed January 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank lisineoh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hanoitiranthotel, Guest Relations Manager at Hanoi Tirant Hotel, responded to this review, January 27, 2013
Dear Lisineoh,

Thank you for your review it is much appreciated. I am pleased you had a great stay, all expectations were met.

Hope that you will return to us in the very near future for another enjoyable stay.

Best regards,
Tirant Hotel Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed January 13, 2013

The Tirant Hotel is right in the heart old qtr. I don't think you could find a better hotel for the cost. The staff were fantastic, extremely helpful and also spoke very good english. We stayed on the eighth floor in a very large well appointed modern suite. The shower head was incredible and very soothing after a hard day in Hanoi. We will return! Thank You Tirant Hotel.

Room Tip: 8th Floor......room 813. The view!
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  • Stayed January 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Jason M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hanoitiranthotel, Guest Relations Manager at Hanoi Tirant Hotel, responded to this review, January 27, 2013
Dear Jason M,

Thank you as well to let other travelers know about your experience at Hanoi Tirant Hotel.

It is such a delight to read our guests' satisfaction. We highly appreciate your kind words regarding our service, great hotel facilities & central location.

Once again, thank you and we look forward to welcoming your return.

Yours sincerely,
Tirant Hotel Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
SaarLouis, Germany
Level Contributor
88 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
5 of 5 bubbles Reviewed January 13, 2013

The hotel is located in the older quarter. The staff is very nice and as I became sick the has been worried and took care for me. I thank them so much. I booked an executive room. It was clean and comfortable with a very wide bed. I would come again.

Room Tip: Had Executive Room. was very good.
See more room tips
  • Stayed December 2012, traveled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank KurisuS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hanoitiranthotel, Guest Relations Manager at Hanoi Tirant Hotel, responded to this review, January 14, 2013
Dear KurisuS,

It was a great pleasure welcoming you at Hanoi Tirant Hotel. Thank you for your kind feedback and your special mention of our facilities, services and central location.

Look forward to seeing you again and may all the bests come to you this new year.

Best regards,
Tirant Hotel Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mindarie, Australia
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed January 9, 2013

A huge thank you to the hotel and staff at the tyrant hotel. We returned from Hanoi yesterday and cannot speak highly enough of the hotel Tirant and it's staff.

The hotel is extremely well appointed and is in a great location in the old quarter . The room we ad was exquisite and the staff spoke great English and could not do enough for us.


The breakfast buffet food variety was Very good . Value for money is exceptional . The quality of the rooms would be equivalent of most five stars in Australia with a one star price .

Well done to the Tirant

  • Stayed January 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Dean H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hanoitiranthotel, Guest Relations Manager at Hanoi Tirant Hotel, responded to this review, January 11, 2013
Dear Dean H,

Thank you for sharing your experience. It was a pleasure for us to host you in Hanoi. Your satisfaction is our utmost reward for keeping up our good work. We hope that in your next visit to Hanoi, our hotel will still be your choice of accommodation.

Regarding your comments on our hotel brand name, we would like to clarify that "Tirant" has no association with "Tyrant" in English. "Tirant" is a French word. Our hotel location is on Gia Ngu street and in old time when the country is a French colony, many streets named in French. Dinh Liet street nearby was named "Ed’Endhal street" and Gia Ngu street was named as "Tirant street" at that time. Untill 1945, the government decided to change street name to "Gia Ngu" and this Vietnamese name is kept until now. Our hotel management approved hotel name as "Tirant Hotel" for remembrance of the history.

Once again, thank you for your good rating and we hope to see you again in a near future.

Yours sincerely,
Tirant Hotel Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hanoi Tirant Hotel

Property: Hanoi Tirant Hotel
Address: 38 36, Gia Ngu Str | Hoan Kiem, Hanoi 100000, Vietnam
Phone Number:
Location: Vietnam > Hanoi
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #77 of 578 Hotels in Hanoi
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hanoi Tirant Hotel 4*
Number of rooms: 80
Official Description (provided by the hotel):
Tirant Hotel is brand new boutique hotel with ideal location on 36-38 Gia Ngu Street - the heart of Hanoi, is a short walk to the famous Hoan Kiem Lake (just 2 minutes), beautiful architecture of the Grand Cathedral, Opera House and a fascinating slice of centuries old life in Hanoi, the old Quarter. ... more   less 
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