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“Oasis in central Hanio” 4 of 5 bubbles
Review of Hotel de l'Opera Hanoi - MGallery Collection

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Hotel de l'Opera Hanoi - MGallery Collection
Ranked #72 of 578 Hotels in Hanoi
Certificate of Excellence
Melbourne, Australia
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Oasis in central Hanio”
4 of 5 bubbles Reviewed October 31, 2013

From the moment we were picked up in the Mercedes car till we walked out the door we could be nothing but impressed by this lovely hotel. The rooms are unique, with great big beds, large bathrooms with all you could ask for. The central bar area was great for pre dinner drinks and the restaurant very good. Its close to the museum and opera house, 2 blocks from the lake, and a short walk to the old quarter. We certainly enjoyed our 4 nights here. Recomended.
Tip : Try the little Italian Restuarant across the road, lovely.

  • Stayed October 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Andrew M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel de lOpera H, General Manager at Hotel de l'Opera Hanoi - MGallery Collection, responded to this review, November 3, 2013
Dear Andrew M,

Thank you for the great review, I am delighted to hear that you enjoyed your stay and the hotel. We try at all times to create a feeling guests love and in your case our team have succeeded!

I will pass your comments to the team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,

Bodo Klingenberg
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,310 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (277)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Hebrew first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Vietnamese first
  • Any
English first
Hobart, Australia
Level Contributor
247 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
5 of 5 bubbles Reviewed October 31, 2013

On arrival we were greeted by smiles from welcoming staff. Our room had two large single beds. (luckily we are not short, because you almost needed to have a running start to get on them). The room was clean and comfortable. The bathroom area was large. The shower was a walk in and was huge. Toilet was in the bathroom behind another door. Breakfast was delicious - and even the fussiest eater could find something to eat. You could either help yourself or pick an English style breakfast from the menu. The market and main shopping area was a leisurely stroll approximately 15 to 20 minutes away. The main restaurant area served western food as well. We ate there and it was delicious. Only minor complaint was that our room overlooked the main outdoor breakfast area and at around 5am it was a little noisy with staff setting up. Overall we were pleasantly surprised by the uniqueness of this hotel and the friendly environment.

Room Tip: Perhaps a room that is not overlooking the main outdoor breakfast area as it was a little noisy from...
See more room tips
  • Stayed October 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Lisa C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel de lOpera H, General Manager at Hotel de l'Opera Hanoi - MGallery Collection, responded to this review, November 3, 2013
Dear Lisa C,

Thank you for the high praise, I'm delighted to see that you took time to write us a 5-star review which clearly shows that we had succeeded to create a memorable experience for you at Hotel de l'Opera Hanoi.

It will be wonderful to welcome you back to meet the team again at Hotel de l'Opera Hanoi and I'll make sure your next visit will be as pleasant as the previous one.

Sincerely,
Bodo Klingenberg
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed October 23, 2013

I went in Jan 2013 for a friend's wedding. I really enjoyed my stay there, the service was great!
I had problem with my hair dryer in one of the mornings, and I called the counter line for help. Within 10 - 15 mins, the staff arrived and helped me out.
When I was checking in, the staff also helped me to carry my luggage to room.
Excellent service!

  • Stayed January 2013, traveled solo
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Susan S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel de lOpera H, General Manager at Hotel de l'Opera Hanoi - MGallery Collection, responded to this review, November 3, 2013
Dear Susan S,

We very much appreciate your comments regarding your stay at the Hotel de l'Opera Hanoi. It is always a pleasure to receive positive feedback.

I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,

Bodo Klingenberg
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brisbane
Level Contributor
574 reviews
72 hotel reviews
common_n_hotel_reviews_1bd8 113 helpful votes
5 of 5 bubbles Reviewed October 23, 2013

We stayed for three nights at the Hotel de L'Opera in the suite with king size bed and can only provide favourable comments on the entire experience. On arrival we were greeted like long lost friends and after a friendly check in were shown to our beautifully decorated with charismatic French influence. We alternated the setting of our happy hour drinks between the cosy piano bar and the adjacent indoor atrium style room with a centrally focussed fountain. The hotel's location is excellent with access to Hoan Kiem Lake and the Old Quarter just a short tuk-tuk or relaxed walk away. Most impressive about the hotel were the friendly staff across all areas including housekeeping staff, the concierge (Dang), reception staff, the bar staff (Hueng and Tren) and those working in the hotel restaurant, Café Lautrec (Huyen, Lien and their counterparts). They all could not do enough for us while maintaining a very genuine personal approach that included fantastic interaction and sharing of their own lives and their wonderful sense of humour. We would recommend this location to anyone staying in Hanoi.

  • Stayed October 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Baylovers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel de lOpera H, General Manager at Hotel de l'Opera Hanoi - MGallery Collection, responded to this review, November 3, 2013
Dear Baylovers,

Thank you for the 5 star review, it's always a pleasure to receive such a great feedback. At Hotel de l'Opera hanoi, we try to create a hotel that impresses our guests, in this case we had succeeded.

Thanks so much for the high praise and I have passed this on to our team who are just simply thrilled to have made the difference to your stay with us.

We are eager to see you return soon to Hotel de l'Opera - an Operatic glamour in the heart of Hanoi. Let me know when you are coming back - We’ll ensure more of the same as your first visit!

Bodo Klingenberg,
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hobart, Australia
Level Contributor
104 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 bubbles Reviewed October 19, 2013

I just loved the hotel de L'Opera! We booked a junior suite for the same price as a regular room at the nearby Metropole. We stayed for 4 nights and although it rained virtually the whole time we had the best time in the hotel! the rooms are fantastic if you like a bit of "theatre", they are quirky and creatively decorated. The beds are truly enormous, I felt like I needed a little trampoline to bounce in to it! The big screen TV at the end of the bed was great, the bathroom was beautiful but functional and the small sitting area with a second TV was great for lounging in the afternoon before heading down to the atrium for complimentary drinks and nibbles which were a feature of booking the junior suite. We were treated wonderfully by all the staff but particularly the delightful bar staff who chatted with us and gave helpful advice about Hanoi sights and experiences. The breakfasts were great, excellent choices, including delicious made to order waffles! I would definately stay again and even though I am sure the other rooms are just as nice I would stay in the junior suite again as it was perfect!

Room Tip: the higher rooms would be quieter and an external facing room has a view of the city
See more room tips
  • Stayed August 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank GloriaSome
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel de lOpera H, General Manager at Hotel de l'Opera Hanoi - MGallery Collection, responded to this review, November 3, 2013
Dear GloriaSome,

We very much appreciate your comments regarding your stay at the Hotel de l'Opera Hanoi. It is always a pleasure to receive positive feedback, in this case, it's even better with a 5-star review.

I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,

Bodo Klingenberg
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel de l'Opera Hanoi - MGallery Collection

Property: Hotel de l'Opera Hanoi - MGallery Collection
Address: 29 Trang Tien Street | Hoan Kiem District, Hanoi 10000, Vietnam (Formerly Hotel de l'Opera Hanoi - MGallery Collection)
Location: Vietnam > Hanoi
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #72 of 578 Hotels in Hanoi
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Hotel de l'Opera Hanoi - MGallery Collection 5*
Number of rooms: 107
Official Description (provided by the hotel):
Operatic Glamour in the Heart of Hanoi: Hotel de l'Opera offers travellers a sophisticated break near the iconic Hanoi Opera House. As soon as you arrive you can't fail to be won over by the magic of the setting and the theatrical interior, filled with rich shades, silk drapes and flamboyantly coloured furniture. The same decadence runs through the 107 rooms and suites that combine 21st Century comfort with French sophistication and grand decor. Just as impressive are La Fee Verte Bar renown for its signature Absinthe, and the hotel's restaurants Cafe Lautrec for Mediterranean inspired cuisine and Satine for Vietnamese cuisine. ... more   less 
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