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Hotel de l'Opera Hanoi
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Reviews (1,617)
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All reviewsopera housem gallerycafe lautreccentral atriumgrand suitefrench quarterold quarterpillow menuhoan kiem lakebeautiful hotelcomfortable bedhalong baysofitel metropolebreakfast buffetstreet noiseboutique hotelwould highly recommend this hotel
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1,225 - 1,230 of 1,617 reviews
Reviewed January 9, 2012

I am trying to find information when the club lounge of the hotel will be opened. So far not a reply from the hotel.
i wonder if the suite comes with club lounge access.

Stayed: January 2012, traveled on business
Thank moschino24_98
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel de lOpera H, General Manager at Hotel de l'Opera Hanoi, responded to this reviewResponded January 29, 2012

Dear moschino24_98,
Thank you for your review toward Hotel de l'Opera Hanoi.
With regards to your concern on the Executive Lounge, it will be on operation within this quarter and the guests staying in L'Opera Grand Suite and L'Opera Suite and access to the Executive Lounge with special benefits. Please refer to our website for the updated information on this.
Thank you and I look forward to seeing you at our hotel for your next stay.
Yours sincerely,
Olivier Delangre
General Manager
Hotel de l'Opera Hanoi- a member of MGallery Collection

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 9, 2012

Wow this Hotel is amazing. Best service, the highest & most comfortable beds and a Hotel that has may themed areas for relaxing and having that well earned drink. From casual settings to formal dining it was an amazing experience. It is located near the Paris end of Hanoi and within walking distance to the old and new areas. The room were most comfortable, housekeeping was excellent and very prompt when called. There was no traffic noise so you are guanteed a quiet night sleep.The gym lacked equipment, there was no sauna as yet and the pool was to cold to swim in. Overall a most impressive Hotel in Hanoi.

  • Stayed: January 2012, traveled with friends
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Thank golflink
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel de lOpera H, General Manager at Hotel de l'Opera Hanoi, responded to this reviewResponded January 29, 2012

Dear Golflink,
Thank you for your review toward Hotel de l'Opera Hanoi on tripadvisor.com.
It is my pleasure to know that our hotel has amazed you. We highly noted your comments as referred as best service, comfortable beds, nice drink, good location, quite place and excellent housekeeping team.
I am sorry for the gym and sauna issues. For your kind information that more high-end equipments for gym are being installed in our gym and the sauna is expected to be on operation in the near future. We highly noted your comments toward the cold swimming pool and the heating system is being upgraded by our Engineering team.
Thank you and I hope to welcome you soon for your next visit to Hanoi.
Yours sincerely,
Olivier Delangre
General Manager
Hotel de l'Opera Hanoi- a member of MGallery Collection

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
A TripAdvisor Member
Singapore, Singapore
1
Reviewed January 8, 2012

Very Good Class Hotel but reservation has to be done early especially prior to the festive period.
The mattresses although a bit higher for us Asians but they were very comfortable so much so that our friends did not want to have any breakfast so that they can continue to sleep in longer!

  • Stayed: January 2012, traveled with friends
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Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 3, 2012

Hi, we stayed at these hotel in december, we were there for our honeymoon. This place is really nice, for what we saw it is one of the best hotels in Hanoi. Great location, service, staff, rooms are big enough and clean, we did not have any complaints. Although the city is not quite what we expected, so be ready to be surprised, and beware, it is a dirty city. But a beautiful one.

  • Stayed: December 2011
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Thank Mmichan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel de lOpera H, General Manager at Hotel de l'Opera Hanoi, responded to this reviewResponded January 29, 2012

Dear Mmichan,
Thank you for writing a review on Hotel de l'Opera Hanoi on tripadvisor.com.
I am pleased to hear that our hotel was selected by you for your honeymoon and you quite like our hotel's location, service, staff and room. I will personally pass your compliments to my colleagues as I think it's really encouraging for us to continously upgrade our service quality.
Thank you again and I look forward to seeing you soon in Hanoi for your next stay.
Yours sincerely,
Olivier Delangre
General Manager
Hotel de l'Opera Hanoi- a member of MGallery Collection

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 2, 2012

de l'Opera offers great value for money. It is located at the higher end area of Hanoi (one street away from the chaos) near the Opera House, Hilton, branded shops like Gucci, Longchamp, LV, Cartier etc. Service from the bellboy, front office to the housekeeping is fantastic. Room is great but the only shortcoming is the shower mixer of which the volume of water is difficult to control & the shower head holder has a limited angle to it (hope the management know what i mean & look into it). Overall we enjoyed the stay in de l'Opera.

  • Stayed: December 2011, traveled with family
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1  Thank beckie c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel de lOpera H, General Manager at Hotel de l'Opera Hanoi, responded to this reviewResponded January 29, 2012

Dear beckie c,
Thank you for spending times to write a review on Hotel de l'Opera Hanoi on tripadvisor.com.
I am glad to hear that you like our hotel in terms of location, room, service quality of Bell team, Front Office and Housekeeping.
We highly noted your comments on the shower mixer and our Engineering team will take care of fixing it.
Thank you again and I hope to welcome your next stay in not a far distant future.
Yours sincerely,
Olivier Delangre
General Manager
Hotel de l'Opera Hanoi- a member of MGallery Collection

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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