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“It's the people who make the hotel :-)”
5 of 5 bubbles Review of Nova Hotel

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Nova Hotel
Ranked #68 of 578 Hotels in Hanoi
Certificate of Excellence
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“It's the people who make the hotel :-)”
5 of 5 bubbles Reviewed April 14, 2013

We stayed at Nova for about a week and also booked our Halong Bay trip through them. Our room was great, the breakfast was yummy, but what makes this hotel excellent is no doubt its staff :-) Viet, who is the manager, is always there, attentive and constantly making sure everything is okay. He makes you feel you can come to him with anything and he will find a solution for you! The rest of the staff is so sweet and kind! Do you know any other hotel that calls to check why you did not come for breakfast when it's already included in the rate? :-) They were always prompt to offer tips and detailed information regarding Hanoi and any trips we were considering. Really a great place to stay!

  • Stayed April 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank Eliseo6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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521 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (95)
Date | Rating
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  • Chinese (Simplified) first
  • Danish first
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  • English first
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English first
Perth
Level Contributor
29 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 bubbles Reviewed April 8, 2013

September 2012 stay.
A top choice in the Old Quarter of Hanoi.
Super friendly staff - and keen on making a good impression.
Good comfortable rooms - clean, compact (but functionable) bathroom.
Simple western (eggs and toast) or Vietnamese breakfast (pho).
Would stay gain, and do recommend.

Room Tip: Despite the noise - ask for rooms with an opening window
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  • Stayed September 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
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Helpful?
10 Thank Adzaway
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stockholm, Sweden
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed April 5, 2013

Very good location, outside Old Quarter but still very much in the city. Clean rooms, good breakfast (except for the white bread, but we Swedes seldom find our type of bread abroad :-)). Very good service, prompt pick ups from the airport and helpful staff in every way.

Room Tip: Room 701 (top floor with a terrace) was lovely, cool to be able to go outside and see Hanoi from abo...
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  • Stayed March 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
10 Thank HeleneH428
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kontum, Vietnam
1 review
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed March 30, 2013

I have stayed at this hotel for the past 3 years and have found it to be great! Economical, friendly, great free breakfast and the staff is outstanding, especially Mr. Viet.
It was previously name the Vega Hotel but they had to change it. Mr. Viet is a travel agent and will do an outstaning job for you on any travel plans. The hotel is central to the lake, cathedral and eveything you want in Hanoi.
I very highly recommend this hotel as economical, clean, friendly, and a great value.
Jack

  • Stayed March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
10 Thank jmclaugh123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, England, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 bubbles Reviewed March 30, 2013

Got a pretty good deal on this hotel, would have normally been a little out of our budget. Really attentive & friendly staff, really great rooms, which reflected the slighter higher prices (great shower!) with everything you could need. Definitely recommend.

  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
10 Thank JenChi_25
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
brooklyn
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed March 28, 2013

A friend recommended this hotel and I'm glad I took her advice. As a budget traveler, I wasn't thrilled about spending $28 on a room, but i'm glad I treated myself for a few days. Other hotels in Hanoi are expensive and not as good of a value. The staff were incredibly kind and friendly and helpful. I booked a 1 day trip to Halong Bay which was affordable and easy. I kept my bags in the hotel during the day after I checked out and the free breakfast is big and delicious. I stayed in a bigger room for two nights and a smaller room the next night--I think it's smart to spend a few dollars more on a nicer room. I enjoyed my time there.

  • Stayed March 2013, traveled solo
    • Value
    • Location
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    • Rooms
    • Cleanliness
    • Service
Helpful?
7 Thank jessica e
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kuala Lumpur, Malaysia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 bubbles Reviewed March 26, 2013

My stay in Hanoi Nova Hotel was a very pleasant one. The rooms are clean and the hotel is conveniently located in the Old Quarter. Mr. Viet, the Manager, and all his staff are very friendly and helpful. they go all out to provide extremely good service to their guests. We were running late on our last day and had to leave for the airport at 5:45pm. I rang Mr. Viet to help us to buy takeaway for our dinner. He gladly oblige even though this is not one of the hotel's service. When we reached his hotel at 5pm, he let us use his cafeteria to have our dinner. Thanks to Mr. Viet, we manage to have our dinner before we leave for the airport. You can never find such good service anywhere.
Another plus point, the currency exchange rate in this hotel is even better than what I can get in my country.

  • Stayed March 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
8 Thank YinCheras
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Nova Hotel

Property: Nova Hotel
Address: 75 Hang Dieu Street | Old Quarter, Hoan Kiem District, Hanoi 10000, Vietnam (Formerly Vega Hotel)
Location: Vietnam > Hanoi
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #68 of 578 Hotels in Hanoi
Price Range (Based on Average Rates): $
Hotel Class:3 star — Nova Hotel 3*
Number of rooms: 21
Official Description (provided by the hotel):
Opened in June 2011, Nova Hotel ( formerly Vega hotel which is recommended by Lonely planet guide book with the same people, hotel logo, slogan and address ) is located in the area of 36 old streets in the center of Hanoi Capital - Vietnam. Our Hotel is near such major tourist attractions as Ho Guom (Hoan Kiem Lake) just 3 minutes walking only, Dong Xuan Market, Thang Long Water Puppet Show, Van Mieu Quoc Tu Giam (Temple of Literature), Chua Mot Cot (One-Pillar Pagoda), Vietnam’s History Museum, The Museum of Vietnamese Art, Ho Chi Minh Mausoleum and more. The brand new eco-friendly Nova Hotel is once again perfectly positioned to be your hotel of choice in Hanoi. Boasting 23 beautifully designed rooms, they are an excellent choice for a leisure and business travelers alike when looking for accommodation in Hanoi. While simple, the bedrooms are elegant and luxurious, featuring extras like LCD TV screen and good-quality taps in the bathrooms. Come and enjoy your stay in comfort at Nova hotel where our professional and genuinely dedicated team is waiting to welcome you and guarantee you have a memorable visit to Hanoi and Vietnam. More than a hotel, Nova Hotel offer guests a fantastic special unique abstract paintings from temporary famous Artist Tran Hong Duc. His paintings have gain many exhibition awards, both in Vietnam and abroad. ... more   less 
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