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“hotel with very good service”

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The Queen Hotel & Spa
Ranked #222 of 606 Hotels in Hanoi
Reviewed March 14, 2011

This hotel offered me a good rate, good service, and clean room. All staff are friendly when we asked for information and other service. the hotel also provided trip around Hanoi, Sapa and Halong Bay with reasonable price and good condition of accomodation on the boat in Halong Bay. Not thing to say but great. We will recommend to others.

  • Stayed: February 2011, traveled with friends
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Thank thaiimportexport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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223 - 229 of 306 reviews

Reviewed March 9, 2011

My family of four was perfectly situated in the family room that had a double bed and two single beds. The large room felt as good as new, clean and tastefully decorated and was very comfortable. Little problems were easily attended to by the friendly and attentive staff. Breakfast was good.

When we were shown to our room, I was disappointed to find our reserved room to be one bed short despite my specific request for a room to sleep 4. They then gave us 2 rooms for a little more than what we had budgeted. Then moved us to the family suite still for a little more than what I had booked the room for. Overall, we ended up being happy with the room/rooms we got but it would have been nice to simply be quoted the room as requested to begin with. I still recommend the hotel as it was still a great room for the low price!

  • Stayed: March 2011, traveled with family
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Thank msbucho
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 6, 2011

The staff went out of their way to welcome us when we arrived at midnight! Room was clean, elegant and spacious. Breakfasts were simple but friendly and just what was needed. The staff also helped organise a boat tour that was wonderful. Thanks!

  • Stayed: February 2011, traveled with family
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Thank KeithBeijing12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 3, 2011

We had a reservation at Hanoi Guest house. Arrived by train at 6am, waited 5 hours for our room to be told they made a mistake and gave us the room they had left next to building works....very very noisy. Saw Indochina, nearly walked past, popped in and for $2 more, my goodness the difference was amazing! Brand new rooms, clean and bright and modern. Great AC, flat screen TV and channels, fridge and lovely shower room. Staff very friendly, breakfast interesting! But ok. Great value for Hanoi, $US25 a night, would return.

  • Stayed: February 2011, traveled as a couple
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Thank bellandmaholo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 3, 2011

Just told by my friend that he found the hotels with about USD30-40 per room in Hanoi is not a bad choice to try... This time I checked online and choosed Indochina Queen II Hotel .. The hotel first look is small from outside but when I see the room its such a wide room! I enjoyed the facilities and its clean. The food in the restaurant also not bad to try. MY friends also enjoyed night market shopping that is just in walking distance from the Hotel.

  • Stayed: February 2011, traveled on business
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Thank chanpin7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 20, 2011

I had the pleasure of staying at this Hotel in February, it was chilly outside nevertheless the warm response and good service from the staff were a treat to come back to. The rooms were clean, warm and comfortable. It is centrally located with access to good restaurants and shopping. I was there with my brother and friends and we all share similar views, we would certainly recommend this Hotel.

  • Stayed: February 2011, traveled with friends
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Thank wendycanada49
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 17, 2011

great location, with very helpful and informative service staff. I dont like the breakfast very much because the food surrounding is so comparatively tasty. So, I advice couple or whoever travels to Hanoi for the first time or even so many times stay at this hotel because from here you can walk to all nicest food shops in Hanoi, visit Ho Guom, the most famous lake at the heart of Hanoi and do sight-seeing to most well-known tourist spots in Hanoi within 5-10km.

  • Stayed: February 2011, traveled as a couple
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Thank minhhung81
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Queen Hotel & Spa

Address: 67 Thuoc Bac Street, Hanoi +844, Vietnam (Formerly Indochina Queen Hotel II)
Location: Vietnam > Hanoi
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #222 of 606 Hotels in Hanoi
Price Range: $19 - $40 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Queen Hotel & Spa 3*
Number of rooms: 35
Official Description (provided by the hotel):
The newest three star Indochina Queen II hotel is new hotel of Indochina Queen hotel Group, perfectly located in heart of Old Quarter. It is easy access to famous restaurants, shopping centers, banking facilities and entertainment activities in Old Quarter, and just 3 minutes to walk to Hoan Kiem Lake and 40 minutes on taxi from Noi Bai International airport.It is also very convenient for you to discover the Opera House, Ho Chi Minh Memorial Complex and the War Museum, Dong Xuan Market and enjoy the bustling atmosphere of Vietnamese capital. ... more   less 
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