We met Mr Aihn at their offices and he listened carefully to what we liked and didn't like and set about arranging four days of tours for us. There was a weather problem with the Halong Bay tour and he called to our hotel to discuss and see what we wanted to do. No simple phone call or message. Top class service. The car driver and tour guide were great and there was great flexibility each day as we fine tuned what we and our two kids (9 and 11) did each day.
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