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“All around excellent!”
Review of B&B Hanoi Hotel

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B&B Hanoi Hotel
Ranked #12 of 601 Hanoi B&B and Inns
Certificate of Excellence
Beijing
1 review
“All around excellent!”
Reviewed April 25, 2013

I stayed at B&B Hanoi Hostel for five nights and on arrival was upgraded to a superior room, which was the first of many pleasant surprises. The hotel is located right in the heart of old Hanoi but is still quiet and comfortable. The room and common areas were clean and comfortable and the breakfast was delicious. The free coffee in the lobby was also nice.

The best part of the hotel, however, was definitely the staff. All of the members of the staff were genuinely caring and concerned that I enjoyed my stay in Hanoi. They were able to arrange tours and services on a number of different budgets, they gave me precise walking directions for my own explorations, and made me feel truly happy and comfortable.

  • Stayed April 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Steph B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tony T, Manager at B&B Hanoi Hotel, responded to this review, April 26, 2013
Dear Guests,

I am Mr.Tony thank you so much for staying our hostel and special sharing the excellent comment on the site, we are very happy to hear back from you that: you had great time and enjoying your time &, friendly staff and tour arrangment from B & B Hanoi hostel.This is really a special gift for all of us after the hardday'working.

Thank you so much for everything you have done for our hostel again and hope to have a chnace to serve you once day in the really near future.

Best regards

Tony Tran and Hostel'staff.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (63)
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English first
Quezon City, Philippines
1 review
Reviewed April 18, 2013

B&B Hanoi Hostel is located at the center of the Old Quarter where you can find the best st.foods, restaurants and shopping stalls. B&B is a perfect place to stay to when you want a comfortable yet cheap hotel. I have to mention that their staff are extra friendly and helpful. The daily fruits & fresh fruit juice are a bonus to their warm pho or yummy omelette breakfast.

  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TheresedeLeon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tony T, Manager at B&B Hanoi Hotel, responded to this review, April 22, 2013
Dear Sheila Anh Erwin,

Greeting from B & B hanoi hostel.

I am Mr.Tony would love to thank you so much for choosing B & B Hanoi hostel to stayed during you were in Hanoi, special Thank you for submitted a great commend about our hostel on the site.

I am very happy to know that you had a good time and enjoyed your staying with us : Good hostel location, friendly staff, free fruite , tae ,coffee. i will share this comment to all of our team , so i hope this is best motivation for all of our team .

Thank you again for everthing you have done for B & B Hanoi, hope to have a chance to serve you in the near future!

Best regards from Tony and Hostel'staff.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
Reviewed April 14, 2013

Right away we felt really at home. The staff was very friendly and willing to help us with everything. Rooms were clean and spacious. Good location, 5 minutes walk to the lake and restaurants. We actually came back twice to this hotel because we liked it so much! Overall, highly recommended.

  • Stayed February 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank assiebassie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tony T, Manager at B&B Hanoi Hotel, responded to this review, April 17, 2013
Dear Guest,

I am Mr.Tony thank you so much for your staying in B & B Hanoi hostel and great comment on the side of Tripadvisor.

We are delighted very much that you had a great time in our hostel , friendly staff , good nice room,,ect. i will share this coment to all of our team to make them more motivation to serve the next value costumer in our hostel better and better.

Thank you again for sharing the great commet again and we hope to have a an other chance to serve you in the very near future.

Best regards

Tony Tran and Hostel' Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jakar, Bhutan
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed April 13, 2013

Good price
Great staff
but it's a bit noisy in the early morning or late at night

American style breakfast and Vietnamese style breakfast offered for the breakfast


Had a pleasant stay!

  • Stayed April 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ahaha83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tony T, Manager at B&B Hanoi Hotel, responded to this review, April 17, 2013
Dear Guest,

Greeting from B & B Hanoi Hostel !

I am Mr.Tony thank you so much for your staying B & B hanoi hostel and special comment on the site of Tripadvisor, we are delighted very much you enjoyed your time in our hostel , good style vietnamese and American brekfast .

Regarding about the noisy in the early morning and late at night, i thought you had room on the street side and opened the door that right you got a little bit noisy from out side, i already sopke with our hostel'Manager to change the window curtain thicker so if you have any chance to come back to our hostel , i am sure that you will have a great time with smooth sleep.

Thank you so much again for your stay in our hostel , hope to have a chance to serve you in the near future .

Best regards from Tony Tran and hostel'staff.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wellington, New Zealand
2 reviews
Reviewed April 13, 2013

Stayed here twice in 2 weeks, first for 4 nights and then for final night in Ha Noi. Excellenet value for money in central location, clean rooms and very good bathrooms for the price! Every single staff member, including reception, the manager, and the night staff greeted me with smiles and a genuine wish to make my stay as comfortable as possible. Nothing was too much trouble including airport pick-up / drop off. Breakfast was pretty good for the price, with both warm and cold basic choices avaialable. Having stayed in many hotels / hostels in Vietnam, I can rate this one as one of the best little places for the $20 USD! .

  • Stayed April 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank danjohnson485
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tony T, Manager at B&B Hanoi Hotel, responded to this review, April 17, 2013
Dear Mr.Dan,

Greeting from B & B Hanoi Hostel !

I am Mr.Tony thank you so much for your choosing B & B Hanoi Hostel to stay in Hanoi , special thanks for your kindness comment on the site of Tripadvisor, we are very happy to hear that from you : Little Home from home, we will try our best to make B & B Hanoi hostel will be : HOME FROM HOME for all of the Guest to stay in Hanoi city.

I am happy to share this comment to all of our team to make them get more motivation to serve the best for all GUESTS.

Thank you again for everything and i hope to have any more chance to serve you again in the really near future , please take good care of your self and enjoy your time,

Best regards

Tony Tran and Hostel'Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kuala Lumpur, Malaysia
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed April 11, 2013

This hotel is definitely worth the money. It have very friendly and helpful staffs, various tours available for you to choose including sapa and halong bay which are the one I took. They provide us early breakfast even my flight is very early in the morning. And they provide us breakfast and room to bath (if available) during the time we came back from sapa in the morning and getting off to halong bay at around 8am. I am very satisfied with the service provided in B&B Hanoi Hostel.

  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank eukoksam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tony T, Manager at B&B Hanoi Hotel, responded to this review, April 13, 2013
Dear Sam,

Greeting From B & B Hanoi Hostel .

I am Mr.Tony thank you so much for your staying and using B & B Hanoi Hostel service, specialy the truth comment o the both side of Agoda and tripadvisor.

We are so happy that you enjoyed your staying in our hostel and had a great tour booking via from our Hostel , i will share all of this comment to our team to keep a great job for an other guest in the near future.

Thank you so much again and we hope to have a chance to serve you in the near future,

Please take a good care of you ,

Best regards

Tony and the Hostel'team
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Moncton, Canada
1 review
Reviewed April 4, 2013

This is not an Hostel but a true Hotel with all comfort and service we expect from a good one. We are welcomed by a dynamic and helpfull staff who really want to help us to enjoy our visit in North Vietnam. The hotel offers all the tours from one to many days, very well organized at fair prices. Rooms are spacious, especialy the side opposite to the street, very clean with modern equipment. That's not all, the hotel is located near the Water :Puppet Show, the old quarter and Hoan Kiem Lake.

  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Belforjo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tony T, Manager at B&B Hanoi Hotel, responded to this review, April 6, 2013
Dear Guests,

I am Mr.Tony would love to thank you so much for chossing B & B Hanoi Hostel and leave a fantastic comment on the site.

I am so happy to heard that you had a great time in our hostel and the hostel'service, i will share this comment to all of our staff and we will try our best to keep the service better and better.

I wish you are all on the best and please keep in tourch and take a great care of your self!

Best wish from Tony Tran and Hostel' Staff
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about B&B Hanoi Hotel

Property: B&B Hanoi Hotel
Address: 16 Hang Thung Street | Old Quarter, Hoan Kiem, Hanoi 0084, Vietnam (Formerly Hanoi Spark Hotel)
Location: Vietnam > Hanoi
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites
Hotel Style:
Ranked #12 of 601 B&Bs / Inns in Hanoi
Price Range (Based on Average Rates): $
Hotel Class:3 star — B&B Hanoi Hotel 3*
Number of rooms: 9
Official Description (provided by the hotel):
15 years ago, ever since I was a young Tour Guide, I was always thinking about how to set up a hotel/hostel that be able to meet up with all of the international tourists' expectation when they travel to Vietnam. After I have enriched my skill and knowledge in the tourism industry for almost a decade of hard work, together with my big passion in the hospitality industry and the joy of providing the most useful travel information for tourists as well as helping them to facilitate the best & the most valuable travel packages... Tony Dinh / the owner, along with assistance of the two established Sales Manager Ms. Lisa Nguyen and Ms Emma lead the small team of dedicated staff Tom , Mark, David, Anna . Our team will make your time memorable and enjoyable as our slogan says 'Arrive as our guest - leave as our family". For those reasons the B & B Hanoi Hostel & Travel was born. The B&B Hotel has 9 rooms - including well equipped rooms with great view over the lake and city - spreading over 8 stories with a mordern elevator so guests will feel most comfortable as at home. Breakfast is served on the cozy restaurant with warm and helpful staffAll rooms at the B&B are bright, airy and well equipped with airconditioner, 65 channels LCD TV, cool fridges, safety box, IDD phone and private computer with high speed internet access. Cosy bathrooms with tubs or showers, hair dryers and accessories.At the B&B Hanoi Hostel, with our helpful and enthusiastic team will certainly make your stay in Hanoi become a real gem of your trip. ... more   less 
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