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“Nice room, just don't book tours with them!”
3 of 5 bubbles Review of B&B Hanoi Hotel

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B&B Hanoi Hotel
Ranked #10 of 577 Hanoi B&B and Inns
Certificate of Excellence
1 review
common_n_hotel_reviews_1bd8 8 helpful votes
“Nice room, just don't book tours with them!”
3 of 5 bubbles Reviewed October 5, 2011

Got bumped here after our booked room at the Queen of Heart hotel was full. Room was quite nice for the 30 dollar we paid. Breakfast was good and some of staff was helpful and kind. Were able to leave luggage here during a trip with another agency.

When leaving they offered a bus to ninh binh for 10 dollar, leaving at 5 PM. However, had to wait until 6.30PM before actually leaving. Very hard to get any good information from them. For your own sake, don't book any tours with them, but go to a reputable agency.

  • Stayed October 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
8 Thank Wbaake
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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623 reviews from our community

Traveler rating
    484
    110
    20
    6
    3
See reviews for
63
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8
Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (62)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Japanese first
  • Korean first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Any
English first
Kuala Lumpur, Malaysia
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed September 21, 2011

Good location to the main shopping areas, the lake, water puppet show & eating place. All the staffs in the hotel are very friendly, from the front desk, the taxi driver, the breakfast lady till the manager as well as the owner of the hotel. They do their best to accommodate your requests and give good suggestions. As for the room, you get what you pay. It is nice and clean. Therefore, it is definitely worth to stay at this hotel.

  • Stayed August 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank annctp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Penang Island, Malaysia
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed September 17, 2011

Very friendly and helpful staffs. Room and bathroom are sparkling clean, brightly lighted. Restaurants and shopping are every where around the hotel. Quiet inside the room without those buzzing traffic noises. Very beautiful home atmosphere. Overall great hotel.

low. Penang, Malaysia

Room Tip: center room is smaller.
See more room tips
  • Stayed September 2011, traveled with family
    • Value
    • Location
    • Rooms
    • Service
Helpful?
2 Thank lowPenang
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Townsville, Australia
Level Contributor
41 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed September 1, 2011

Easy walking distance to the main shopping streets, restaurants and bars. Top people employed who can't do enough to help. Rooms and bathrooms great but as usual the Vietnamese beds are very hard. New hotel built in February 2011.

Room Tip: The higher the floor the less street noise you'll get, but it's not that bad anyway.
See more room tips
  • Stayed August 2011, traveled with friends
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
3 Thank patnsandy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Plymouth, United Kingdom
Level Contributor
69 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
5 of 5 bubbles Reviewed August 30, 2011

After hearing about all of the hotel scams in Hanoi we had decided to book our hotel in advance of our arrival to the city and had arranged for the hotel to pick us up from the airport instead of getting a taxi that most probably would have taken us to an alias named hotel of a poorer quality for the same amount of money. Unfortuanely when we arrived at the hotel we were told it was fully booked as guests who were due to leave had stayed an extra night due to bad weather in Halong Bay and because of this we were being moved to the Hanoi Spark Hotel. This was a pleasant surprise as the staff on both the reception area and travel reception were both freindly and helpful from the moment we walked through the door. Our luggage was carried to our room which at $30 a night was excellent value for money. We had a twin room, one double and one single bed with a flat screen television and hot shower. Breakfast was included in the price and was made to order in the morning. We had mentioned that we wanted to book a trip to Halond Bay and the Travel Receptionist had then took it upon herself to talk us through the trip that the hotel offered and book this trip for us. It was a brilliant trip and made better by the great service and quality of the Travel Receptionist who had organised it for us. All in all I would highly reccommend this hotel to all backpackers and travellers alike.

  • Stayed August 2011, traveled with friends
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
4 Thank Gemma C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed August 16, 2011

I Stayed At This Hotel For 11 Nights (03rd August Till 13th August 2011).
This Hotel Was Opened For Business In February 2011 Hence There Is No Problem
With All The Faciilities - Room/Bathroom Are Clean And Aircon Functioning...
The Staff Are All Very Friendly And Helpful With Information.
Breakfast Is Sufficient - There Is A Choice Of Western And Local Breakfast.
For The Amount This Hotel Charges, It Is Value For Money.
The Best Thing About This Hotel Is It's Location And This Can Save Your Some Taxi Money.
It Is Situated Within Walking Distance To The Lake (About 10 Minutes) And It Is Surrounded By Many Eatries Outlets - Both Street Stalls And Small Cafes With Some
Cafe Names Recommended In Some Of The Tourist Brochures.
Just Around The Corner There Is A Muslim Restaurant And Next Street Is A Northern
Indian Tandoor Restaurant And A Very Nice Small Vietnamese Restaurant.
Some Hotel Guests And Myself Dine At This Vietnamese Restaurant For 3 Nights.

  • Stayed August 2011, traveled solo
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
4 Thank HockSingapore
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Goyang, South Korea
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed August 1, 2011

I had vacation in Vietnam from 20th Jul to 24th Jul, 2011. Three nights in Spark Hotel and one night in Paloma cruise, Ha Long. Spark Hotel supported all accomodation from airport to hotel and tour programs to Tam Coc, and Ha long bay with best offer. Hotel manager Johnny and all staffs are very kind. They offered free upgrade room, and free shower at 8:00 pm after check-out on my last day. Hotel locates very close to Hoan Kiem and Water Puppet Theater. If you have a chanve to visit Hanoi, I strongly recommend "Hanoi Spark Hotel" .

  • Stayed July 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
5 Thank Seok_Won_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about B&B Hanoi Hotel

Property: B&B Hanoi Hotel
Address: 16 Hang Thung Street | Old Quarter, Hoan Kiem, Hanoi 0084, Vietnam (Formerly Hanoi Spark Hotel)
Location: Vietnam > Hanoi
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites
Hotel Style:
Ranked #10 of 577 B&Bs / Inns in Hanoi
Price Range (Based on Average Rates): $
Hotel Class:3 star — B&B Hanoi Hotel 3*
Number of rooms: 9
Official Description (provided by the hotel):
15 years ago, ever since I was a young Tour Guide, I was always thinking about how to set up a hotel/hostel that be able to meet up with all of the international tourists' expectation when they travel to Vietnam. After I have enriched my skill and knowledge in the tourism industry for almost a decade of hard work, together with my big passion in the hospitality industry and the joy of providing the most useful travel information for tourists as well as helping them to facilitate the best & the most valuable travel packages... Tony Dinh / the owner, along with assistance of the two established Sales Manager Ms. Lisa Nguyen and Ms Emma lead the small team of dedicated staff Tom , Mark, David, Anna . Our team will make your time memorable and enjoyable as our slogan says 'Arrive as our guest - leave as our family". For those reasons the B & B Hanoi Hostel & Travel was born. The B&B Hotel has 9 rooms - including well equipped rooms with great view over the lake and city - spreading over 8 stories with a mordern elevator so guests will feel most comfortable as at home. Breakfast is served on the cozy restaurant with warm and helpful staffAll rooms at the B&B are bright, airy and well equipped with airconditioner, 65 channels LCD TV, cool fridges, safety box, IDD phone and private computer with high speed internet access. Cosy bathrooms with tubs or showers, hair dryers and accessories.At the B&B Hanoi Hostel, with our helpful and enthusiastic team will certainly make your stay in Hanoi become a real gem of your trip. ... more   less 
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