It was a short stay in Hanoi with our 3 year old before going further to the South, so we just picked up a basic 2 star hotel and paid a good "Deluxe room with balcony"-price. On our arrival the staff was very friendly and we were feeling welcomed. That was the only really positive thing in here. The room we got first was not at all the one we booked - it happened to be a Family room with tiny window to nowhere and on the 3rd floor with very steep stairs (who on earth choose such a location for a Family room??). However, after some talking with the hotel manager and complimentary tea & coffee, we got our desired so-called Deluxe - quite small, fungus on the walls, dark spots on the blanket, everything felt quite unclean. Balcony facing the street was a relief - although quite dirty, no furniture and making the room noisy. There is no restaurant in the hotel - just a few tables next to the reception where you can eat breakfast. Breakfast was basic - one choice per person from the list, cooked right here in a kitchen corner (soup pho ga brought from some street cafe). Overall the hotel itself and the rooms didn't look even close to the pictures on the hotel's web page - be aware when making your bookings. If we happen to come to Hanoi again - definitely will try something else.
- Official Description (provided by the hotel):
- Located in 21A Bat Dan Street of Hanoi Old Quarter. Just a short stroll to the Hoan Kiem Lake, Water Puppet Theater and Dong Xuan Market, near many Vietnamese and Western Restaurants, beside the ANZ bank. ... more less