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“No language barrier here! Great staff!”

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Splendid Jupiter Hotel
Ranked #140 of 588 Hotels in Hanoi
Johannesburg, South Africa
Level 4 Contributor
27 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“No language barrier here! Great staff!”
Reviewed August 2, 2012

Location is both good and bad. A few blocks from the Vietnamese Airlines bus stop means travel between the city and Noi Bai (approximately 40 min) is as little as $2 one way. (Don’t be fooled by the taxi service, negotiate before you get into the vehicle). While the cathedral is beautiful and is worth taking a walk past during a Sunday mass, the hotel is so close to the church, the bells wake you up. As for the staff at Splendid Jupiter, they make all the difference. Peter, who you will soon find speaks impeccable English will make sure you are comfortable and happy during your time in Vietnam. When offered trips by the hotel to Ha Long Bay and Sapa, make sure you take a walk in the city first and soon you find that travel agents are on every street corner. It’s worth knowing the prices before you say yes to anything. I did Ha Long through the hotel and the others through street corner travel agencies. As for the actual rooms, it’s true what other reviewers are saying about the beds… They are rock hard, but bearable. I have stayed in three different rooms and ask for a room facing the front entrance street, they have full western bathrooms. Rooms on the inside, facing the back, have just the shower head over the basin and toilet. I had a comfortable stay at the Splendid Jupiter Hotel and got on well with the staff, however if you’re a lone traveler, try staying a street back from the Splendid Jupiter where you will find plenty of backpackers and many personalities who will make your trip a memorable one.

Room Tip: There are only two rooms on each floor, ask for one which faces the street which the front entrance...
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  • Stayed July 2012, traveled solo
    • Value
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Helpful?
Thank Lashley88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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355 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (47)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Singapore, Singapore
Level 3 Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed June 30, 2012

I found the hotel via an offer on an international website that expediates bookings. The pictures of the hotel are pretty accurate, I had a single room with a queen bed. The room was a good size and the ensuite bathroom was quite clean. The room had a wall mounted TV with plenty of channels, a PC (there is also wi-fi throughout the hotel), a wardrobe with a safe and a mini-bar. The mini-bar had bottles of water at US$1 for a 1.5 litre bottle which I thought was reasonable.
Being near St Joseph's Cathedral means the hotel is quite well located, i.e you can get to Hoan Kiem Lake quite quickly and taxis are always nearby, but you also suffer form being able to hear the morning bell ringing! However, this only goes on for a a minute or so and didn't really effect me. The other plus point on the location is that it is not far from the airport shuttle. The hotel is tucked away on a quite lane/alley that means you cannot get to the front door in a taxi.
The room was comfortable and I slept well. The staff and friendly although only a few speak English. Breakfast was fine, nothing special but a decent enough start to the day.
The one downside was that the shower in the bathroom wasn't great. More water spilled out the flex of the shower than made it to the shower head!
If you are on a budget, this is a great hotel. It doesn't have some of the things that bigger hotels have, such as a gym, a restaurant or a bar but if you plan on being out and about most of the time, this does the trick.

Room Tip: I stayed in room 301 which faced towards the front of the hotel. There appear to be 3 rooms per floo...
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  • Stayed June 2012, traveled solo
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Helpful?
1 Thank Neil A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Powassan, Canada
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed June 22, 2012

A few buildings to the left of the Marilyn Restaurant, across from the magnificent cathedral in Hanoi, a narrow alley about six feet wide is filled with locals sitting on tiny colored plastic stools, eating food prepared in the laneway. Turning left after 20 or 25 metres, one is now in a larger alleyway, still too small for cars. It is here that one finds a few small hotels tucked away -- including the Splendid Jupiter Hotel (which has a flashing sign advertising itself as the Riverside Park Hotel). The room materials have a third hotel name upon them! Despite this confusion, the hotel was quietly efficient. At least half of the staff speak English, and all are courteous and friendly. I was greeted with a pot of tea in the small lobby before being taken up to my clean and tidy room. A safe for valuables, working AC, an HD TV with many channels, and an old PC with free internet were in the room. The computer wouldn't connect to the internet for me, and after a staff member checked it out, I was brought a laptop so that I could do my e-mails. There was plenty of hot water with wonderful pressure at all times of the day. The bed was comfortable and there was no noise from the quiet alley outside. I slept well. A small restaurant in the basement served set-meal breakfasts (included in the room cost), which were selected by pointing to pictures in the non-verbal menu. I'm a big eater, and there was no problem with me choosing a glass of OJ, pancakes with bananas and syrup, eggs and toast, and a few cups of coffee. I enjoyed my 3-day stay, and recommend this hidden gem to other travellers.

  • Stayed June 2012, traveled solo
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Helpful?
5 Thank Dave D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bologna, Italy
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed June 22, 2012

prejudice to all! and all the wonderful staff! Iusco are family stayed in May 2012 with all our family and we felt like our home! the staff young and friendly! wonderful kids who have made our stay comfortable! the rooms are very comfortable and very clean. international breakfast and Vietnamese. greet them all with great affection!

  • Stayed May 2012, traveled with family
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Helpful?
2 Thank milemanuanto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Malmo, Sweden
Level 4 Contributor
30 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed June 13, 2012

Very disappointed after reading the good reviews here on Tripadvisor. The rooms are of low standard, feels old and a bit run-down and the shower was terrible. We even found a cockroach in our room! In addition, quite bad breakfast. One morning we ordered banana pancakes and when the staff arrived they put down plates with just pancakes and syrup, without saying anything about the missing bananas. When we asked, the answer was that they had run out of bananas - why not mention this when we made our order?

Good location though and the price was very low.

  • Stayed June 2012, traveled as a couple
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Helpful?
1 Thank Sara B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Level 3 Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed May 5, 2012

I stayed here for a couple of nights and found it a decent hotel. The rates are reasonable, the breakfast is good and the people are friendly. As with most hotels you are going to get charged more if you book tours/taxis with them rather than a travel agency, this is normal. The room was very decent, clean yet slightly small and the bathroom was clean yet with a dodgy shower head which was slightly annoying. Overall its a very decent hotel which needs a couple of fix ups here and there. One of its high points is its location in the old quarter. It is down a small alley near a big church and there is not as much traffic noise in this location. Overall I recommend this hotel - 6.8/10

  • Stayed January 2012, traveled solo
    • Value
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Helpful?
2 Thank Angus-AWAFILM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Piaseczno, Warszawa, Poland
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed April 19, 2012

We stayed in this hotel in March 2012. We had realy nice room, breakfest was excelent, staff were very nice and helpful.
Hotel is situated in good place, wery close to the center.
We spent there realy good time.

  • Stayed March 2012, traveled as a couple
    • Value
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Helpful?
3 Thank Ola P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Splendid Jupiter Hotel

Property: Splendid Jupiter Hotel
Address: No. 16 Tho Xuong lane, Au Trieu str. | Hoan Kiem dist., Hanoi 8443, Vietnam (Formerly Riverside Palace Hotel)
Location: Vietnam > Hanoi
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service
Hotel Style:
Ranked #140 of 588 Hotels in Hanoi
Price Range (Based on Average Rates): $
Number of rooms: 55
Official Description (provided by the hotel):
Splendid Jupiter hotel is a new extension of the local family-owned. It is located near the center of the Old Quarter, with only a 5 minute walk to Hoan Kiem Lake. We are located on a small street next to St. Joseph’s Cathedral, away from the busy traffic of Hanoi. There are numerous restaurants and cafes within the hotel’s neighborhood to suit any taste. ... more   less 
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