This hotel is in a suburb far from downtown tourist areas and CBD. Convention center is close though (about 1 KM away), which is why I chose it. Not much immediately outside the hotel - no restaurants or massage places really. That said, taxis are inexpensive and plentiful so easy to go somewhere else and the concierge was knowledgable and helpful with great recommendations.
Airport is about 45 minutes to an hour a way depending on traffic -410k dong one way.
Gym is quite good with treadmills, weight machines and some free weights. Gym was never crowded despite the convention in town. Outdoor pool available but didn't use it.
Breakfast spread was excellent with wide variety of foods - East Asian, South Asian, Western, etc. Was able to get a capuchino for breakfast (not always feasible in Asia). Ate dinner there once though and wasn't impressed. Wasn't bad but nothing to write home about either. Went to a nearby restaurant (15 minute cab ride - came out to USD $5) and was much happier.
Service was friendly. English language capability was acceptable. Hotel clean and very well maintained. Maid service did an excellent job.
Sleep quality was poor though due to thin walls and door between rooms. I'm a light sleeper so I could hear everything going on next door. Just talking or flicking a light switch next door was audible in my room. Finally was able to get some ear plugs and was able to sleep fine afterwards.
Other downside (at least in my room) was the shower head. Only had the rain shower type so made it hard to clean extremeties. Women with long hair would presumably not like it either because can't just shower and skip washing your hair. The water comes down hard from the ceiling. Don't think a shower cap would work (although I haven't tried). Presumably no females on the design staff for this hotel.
So, would I stay here again? Probably not. Mainly because of location. I like to be where the action is or at least where there are more facilities close by. This might change as the area develops but perhaps not because there is a sports complex adjacent - thereby limiting residential or commercial possibilities.
- Official Description (provided by the hotel):
- Crowne Plaza West Hanoi offers modern and tailored business solutions for the discerning traveller with a selection of accommodation. Guest can choose to experience our Club Floor service, be pampered in our recreational and spa facilities and enjoy locally inspired dining experiences. Our dedicated Meeting Centre offers responsive, seamless solutions from start to finish. ... more less
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- Also Known As:
- Crowne Plaza West Hanoi Hotel Hanoi