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“What a gem!”

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Hanoi Boutique Hotel & Spa
Ranked #150 of 580 Hotels in Hanoi
Certificate of Excellence
Melbourne, Australia
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“What a gem!”
Reviewed September 26, 2011

The Hanoi Boutique Hotel 1 was an absolute delight!!

The staff were professional, friendly and ever so helpful. It made my stay an absolute pleasure.
Excellently located right in the centre of town in the old quarter, this hotel was a real treasure amongst the hustle and bustle of Hanoi. There are cafes and shops right outside the door and it is only 5-10 minutes walk to the middle of the city and the lake.

The rooms were excellent as were all the other facilities in this charming hotel.

I would not hesitate in recommending and/or staying at this hotel again. In fact would stay here in a heartbeat!!

Thank you Hanoi Boutique Hotel 1 :)

  • Stayed September 2011, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Joffwah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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626 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (93)
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English first
Shanghai, China
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed September 2, 2011

I thought this was a great little find. The location is good, the room was very nicely decorated, the staff were very friendly. There is also a nice massage / spa place in the hotel. My only issues were that my aircon leaked but I am sure they would have fixed this had I asked and I also was a bit disappointed with breakfast, the first morning there was only cold coffee in the pot (they had turned off the gas) and the western selection was very small.

  • Stayed August 2011, traveled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank JDRNZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jakarta, Indonesia
Level Contributor
30 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed August 18, 2011

I stayed in Hanoi Boutique Hotel 1 from 11th - 14th August 2011 during my trip to Hanoi.

Hotel's location was perfect, hidden in the middle of the busy street of Old Town, there lies a nice boutique hotel.

The staff were unbelievably friendly and helpful. They were the best amongst all Vietnamese that I've met during the trip although they spoke average English but they tried their best to guide us along and recommend good food and places to go.

It is easy to go around in this hotel, every hotspot is walkable and hailing taxi is not at all a problem as the hotel staff will help you to book (even to airport)! Wifi is also available for free with strong coverage as well.

Room price and size was decent, very good infact, we were very pleased with overall service and presentation. Breakfast spread was also good. A recommended hotel for a business, short stay or with friends. Will come back here again for my next trip!

  • Stayed August 2011, traveled with friends
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Missy_Tini
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed July 22, 2011

This little hotel right in the centre of Hanoi's old quarter is a fantastic escape from the hectic streets of the city. The decor is tasteful and classic - surprising for the very reasonable price of the room. We stayed in a deluxe room, which was comfortable with a gorgeous claw foot bath to soak in after a long day pounding the dusty
streets. Our only complaint about the room was that the window faced a tall narrow internal wall with just a tiny patch of daylight five or so floors up, which meant we had no natural light. Request a room with natural light if possible, but otherwise it doesn't matter greatly as you won't spend much time indoors. This small fact certainly didn't ruin our experience at the hotel.

The Vietnamese/Asian selection at breakfast was delicious and fresh (and much better than what was on offer at some five-star places we stayed at in Vietnam), and the tour manager, Thanh was extremely personable and helpful. One day he went above and beyond the call of duty for us by not only walking us to a store to buy sunscreen, but also paying for it out of his own pocket when we realised we weren't carrying enough cash.

I would recommend this hotel to anyone travelling to Hanoi as an affordable but very pleasant stay.

Room Tip: Request a room with natural light
See more room tips
  • Stayed July 2011, traveled as a couple
    • Value
    • Sleep Quality
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Helpful?
2 Thank Green_Peas4breakfast
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Auch, France
Level Contributor
52 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed June 14, 2011

A great place to stay & see the amazing city of Hanoi, right in the old quarter, the atmospher is just fantastic, the staff could not be more helpfull, the room was great (if a little dark) very clean & the food was first class, a really good p;lace to stay!!

  • Stayed May 2011, traveled as a couple
    • Value
    • Sleep Quality
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    • Service
Helpful?
Thank Geoff D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kuala Lumpur, Malaysia
1 review
Reviewed May 22, 2011

I stayed for 4 days at the Hanoi Boutique Hotel and thoroughly enjoyed it. Kevin, the front desk executive was great, as were other staff in this small hotel. Kevin arranged tours for me, got me taxis, airport transfer, set me up for wonderful massages within the hotel at the spa, etc.. While in Hanoi I celebrated my birthday, and Kevin was so thoughtful he presented me with a lovely bouquet of flowers in the restaurant that evening and the hotel staff also left me flowers in my room. It was a really kind gesture while vacationing in Hanoi on my own. Their restaurant serves some very good food at very reasonable prices and they include a lovely breakfast buffet in the rate. I enjoyed two massages at their spa. My only negative comment is that there was construction going on in the courtyard below my room very late into the night which was quite disturbing. The only other comment is the lovely bathtub in the very clean bathroom needs something around the tub to prevent water from spraying all over the floor while showering. I did have a great time staying at this hotel while in Hanoi and the friendliness and professionalism of the hotel staff, especially Mr. Kevin, really made my stay so enjoyable.

  • Stayed March 2011, traveled solo
    • Value
    • Location
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Helpful?
Thank Chilejoy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wollongong, Australia
Level Contributor
34 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed May 9, 2011

Great English speaking staff. Perfect location in the heart of the old quarter -walking distance to markets and the lake. Customer Service is their #1 priority. Very clean rooms in a nice sized hotel of approximately 30 rooms.

  • Stayed May 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank BDav72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hanoi Boutique Hotel & Spa

Property: Hanoi Boutique Hotel & Spa
Address: 07 Ngo Gach Street, Hang Buom Ward, Hoan Kiem District, Hanoi 100000, Vietnam (Formerly Hanoi Boutique Hotel)
Location: Vietnam > Hanoi
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Airport Transportation
Hotel Style:
Ranked #150 of 580 Hotels in Hanoi
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hanoi Boutique Hotel & Spa 4*
Number of rooms: 56
Official Description (provided by the hotel):
Hanoi Boutique Hotel & spa is in the heart of Hanoi's historic quarter, a 5-minute walk from attractions like Dong Xuan Market and Hoan Kiem Lake. Free Wi-Fi are available in rooms, while a free computer corner is available in the lobby.Air-conditioned rooms have free tea/coffee making facilities and a DVD player. A satellite TV, hairdryer and safe are included.Hanoi Boutique Hotel & spa features a spa and health club where guests can enjoy face and body treatments. Tours can also be organized by the tour desk.The restaurant serves a daily breakfast, as well as Western and Vietnamese meals for lunch or dinner. Room service is available round the clock.The hotel also offers 24-hr front desk, bike and car rental services. Guests can also enjoy laundry and currency exchange services. ... more   less 
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