We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Blew my expectation away”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Hanoi Emotion Hotel
Ranked #204 of 579 Hotels in Hanoi
Certificate of Excellence
Debrecen, Hungary
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Blew my expectation away”
5 of 5 bubbles Reviewed October 1, 2012

I was a little skeptic as our car entered the lane which looked entirely different from what I saw of Hanoi Old Quarter on picture. Arriving at the hotel, however, we had a pleasant surprise. It was a nice hotel with spacious room and lovely new clean big bathroom. Staffs were discrete and polite, no hustle, no rude people.
Top off my experience, on the last day our flight was delayed until 5p.m. Normal check our was room, but we did not want to spend half of day at the airport. The hotel allowed us to check out late free of charge and arranged us a taxi to the airport. What a blessing, thank you guys at Emotion hotel and keep up your great effort. Will recommend the hotel to our friends who are visiting Vietnam next year.

  • Stayed September 2012, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Borbely G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

152 reviews from our community

Traveler rating
    100
    40
    7
    5
    0
See reviews for
19
56
11
28
Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Russian first
  • Spanish first
  • Any
English first
Leverkusen, Germany
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed September 26, 2012

I must say that this is the best hotel experience after two weeks in Vietnam. The hotel is quite new, and spotless with contemporary decor. The staff was friendly, enthusiastic in providing us support and recommendations for hot things to do in Hanoi: restaurants, coffee shops, museums, shows, etc, even taxi to go with. Especially, on the 2nd day I felt awfully liverish after a whole day walking in the heat and noise of the city, Ms.Trang even came to pharmacy to get me some pills. Such personal care is hard to find in a three star hotel.

  • Stayed September 2012, traveled as a couple
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Schmidt D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lodz, Poland
2 reviews
5 of 5 bubbles Reviewed September 22, 2012

Base on many positive reviews on Tripadvisor we finally chose Hanoi Emotion for our stay in Hanoi and it turned out to be the only deal we were not ripped off in north of Vietnam. This hotel was not the best convenient, but it was few steps to the Literature Temple and just few minutes to Ho Chi Minh mausoleum. Staffs were enthusiastic, they showed keen interest in giving us travel tips. We booked puppet tickets and night train to Sapa with them without any hassle. Would come back for the next trip.

  • Stayed August 2012, traveled with friends
    • Location
    • Sleep Quality
    • Service
Helpful?
Thank Mateusz W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hong Kong
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed September 19, 2012 via mobile

Hanoi Emotion Hotel is your typical 2 star hotel in a quiet street. It is located near to the Temple of Literature, in fact, just across the road.

I've been staying here for work for the past 5 mths now and I must say that their service staff are the best I have seen so far. The staff are always smiling, courteous and friendly.

In terms of its room, I would not say the rooms are great, but they are clean. It's toilet is huge with a rain shower.

As for the location, the hotel is not located in the usual hot tourist locations, but of you are planning to visit the West Lake, Tenple of literature or the Ho Chi Minh Masoleum, this hotel is just a stone throw away.

My only serious gripe is the laundry service they engage. The dry cleaning service is of VERY low quality and has so far damaged two of my trousers. The hotel compensated me USD 50 for my first trousers (although it costs more than that) and I have yet to raise the 2nd damage to them. I would strongly advise anyone staying here not to use the hotel's dry cleaning service. The normal laundry service is fine and reasonably priced.

I would definitely stay here again in future. I just hope they engage better laundromats.

  • Stayed September 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank zappy78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Palermo, Italy
1 review
5 of 5 bubbles Reviewed September 17, 2012

I stayed here on my business trip. Its location is the plus point, located in commercial center of Hanoi but away from bustling streets of the Old Quarter. Courteous staff with thoughtful. Room was clean and well furnished with working desk, plus free coffee, tea, fruit and excellent wifi working perfectly. This was most important to me as I had to send my report every night. I definitely return.

  • Stayed August 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank salvatore f
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Apeldoorn, The Netherlands
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed September 15, 2012

Our family (my wife, I and one kid) enjoyed our holiday at Hanoi Emotion Hotel. we had a nice suite room with huge bathroom, very comfortable beds. The breakfast was incl with huge bowl of pho. Staff were more than friendly, whenever we appeared the staff from receptionist to bellmen will say hello and asked if we need any assistance, they even offered candy and played with my daughter. It isn't actually situated in the Old Quarter (though the street name Hang Bot may indicates that) but never mind. We took a taxi for only 3 USD, appro 7 minutes to get there.

  • Stayed August 2012, traveled with family
    • Value
    • Sleep Quality
    • Service
Helpful?
Thank Dennis r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lisbon, Portugal
2 reviews
5 of 5 bubbles Reviewed September 12, 2012

This hotel has quiet ambiance and run by friendly and effcient staff who helped us to book all taxis and tour. My room was on fourth floor, equipped with necessary amenties, mini bar with some soft drink. The design has nothing special to me, and the black and white color theme made it somehow classic yet looked cold. Small tip: asking a room from 3rd floor with window overlooking the street to watch local life in the morning with a cup of coffee.

  • Stayed August 2012, traveled as a couple
    • Value
    • Service
Helpful?
Thank Tiago N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Hanoi hotels
0.4 mi away
Hanoi Larosa Hotel
Hanoi Larosa Hotel
#128 of 579 in Hanoi
4.5 of 5 bubbles 142 reviews
0.5 mi away
Hanoi Delight Hotel
Hanoi Delight Hotel
#373 of 579 in Hanoi
4.5 of 5 bubbles 109 reviews
0.2 mi away
Viet Phuong
Viet Phuong
#428 of 579 in Hanoi
3.0 of 5 bubbles 1 reviews
Show Prices
Show Prices
Show Prices
1.4 mi away
Hanoi Merci Hotel
Hanoi Merci Hotel
#159 of 579 in Hanoi
4.5 of 5 bubbles 83 reviews
0.7 mi away
Angel Palace Hotel
Angel Palace Hotel
#82 of 579 in Hanoi
4.5 of 5 bubbles 515 reviews
1.1 mi away
Anise Hotel
Anise Hotel
#166 of 579 in Hanoi
4.0 of 5 bubbles 445 reviews
Show Prices
Show Prices
Show Prices

Been to Hanoi Emotion Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hanoi Emotion Hotel

Property: Hanoi Emotion Hotel
Address: 26 - 28 Hang Bot St (Next to Temple of Literature), Hanoi +844, Vietnam
Location: Vietnam > Hanoi
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #204 of 579 Hotels in Hanoi
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hanoi Emotion Hotel 3*
Number of rooms: 40
Official Description (provided by the hotel):
Being one of the top exquisite boutique hotels in Hanoi, this property’s sole purpose is to enhance your trip to Vietnam. Boasting a list of finely decorated guestrooms and equipped with modern amenities, this hotel will provide you a restful night rest. Additional services such as laundry and tour arrangements will make your stay more memorable. Hanoi Emotion Hotel got Certificate of Excellence Hotel 2012 from Tripadvisor.On-site restaurants will serve some famous local delights, while their bar offers cool refreshing beverages. Putting aside its luxury, Hanoi Emotion Hotel is situated within close proximity to Temple of Literature, Fine arts museum, and most of major attractions in Hanoi, offering a great cultural experience to all travelers.This hotel is also a great choice for the business men who like the quiet stay, the excellence service and the convenient from this hotel to the important international conference centers. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, HostelWorld, Hotels.com, Hotwire, Travelocity, Asiatravel.com Holdings, Agoda, Booking.com, Priceline, TripOnline SA, Cheap Tickets and HotelQuickly so you can book your Hanoi Emotion Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing