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“Pleasant experience. Great way to end our trip.”

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Hanoi Charming 2 Hotel
Ranked #31 of 586 Hotels in Hanoi
Certificate of Excellence
Level Contributor
31 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
“Pleasant experience. Great way to end our trip.”
Reviewed May 17, 2014 via mobile

We had the pleasure of capping off our SE Asia trip in Hanoi with 3 nights staying at this hotel. From the very beginning, everything was great. The staff was super friendly, helpful, and provided excellent recommendations of places to visit and eat. They felt like family by the time we had left. The room was clean, modern, and comfortable. Bathroom was also clean and they provided toiletries. The location was also great as we were in the center of old quarter and everything was within walking distance. Would highly recommend this place to any traveler staying in Hanoi.

Stayed May 2014, traveled with friends
Helpful?
1 Thank Jesse H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Adelaide, Australia
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed May 16, 2014 via mobile

From the second we walked through the door, the quality and service has been outstanding. Every single staff member is so friendly and nothing is too difficult and therefore our stay was one of the most enjoyable throughout vietnam. Location is perfect too. HIGHLY RECOMMENDED...

Stayed May 2014, traveled with friends
Helpful?
Thank Cassie P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adelaide, Australia
Level Contributor
83 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
Reviewed May 16, 2014 via mobile

I don't know where to start with all the positives of this hotel! It was our last hotel at the end of our 17 night tour, and the best. The staff as other reviewers point out are so friendly, accommodating and helpful. Jonny, Mary, Donny, Linda and Tracey and the door boys were all so quick to say hello and welcome us back from wherever we had been. They were also interested in our travels and our homeland. I had emailed a few months earlier and asked them to organise 3 separate nights accomodation with them, 4 nights in Sapa and an overnight Halong Bay tour. This was all done without any issues and caused my stress levels to go down because I felt satisfied that the last week of our holiday was all planned! When it was time to go to Sapa, one of their staff followed our taxi to the train station and made sure we got the tickets exchanged properly and escorted us to the the right carriage which was really appreciated. (The trains are very long!) This happened at the other end too. When we returned from the train at 0445, obviously very tired, they let us book into our room then, for no extra charge! Tracey and Mary suggested nail and massage salons for us to visit which were both good. We had the superior rooms which faced the street, had balconies and were double glazed so minimal noise, they were also away from the stairs and lift noise. Beds were comfortable and large, A/C effective, bathrooms good, nice sized rooms. Breakfasts were nice and varied and the many welcome drinks were appreciated.

Stayed May 2014, traveled with family
Helpful?
Thank suemil
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
High Wycombe, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed May 15, 2014

We only had one evening in Hanoi and after staying here we wished we had more!! After a long and unhappy journey from Catba Island it was so lovely to be met by the friendly and welcoming staff.

Suggestions on how to spend our evening were gratefully received and proved spot on. The hotel is brilliantly located in the middle of the old quarter and close to all the action.

Special thanks to Johnny who tried to find my kindle which I "misplaced" on the long bus journey from Catba Island.

In hindsight we would have stayed in Hanoi for longer and booked our Halong Bay trip through the hotel and avoided a lot of hassle, uncertainty and being ripped off by taxi drivers!

  • Stayed May 2014, traveled as a couple
    • Value
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    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Lorraine H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, Illinois
1 review
Reviewed May 15, 2014

I could not have asked for anything more from a hotel. The entire staff was attentive, kind, and personable. Everyone went above and beyond to make each guest comfortable. The rooms are spacious and clean and the hotel location is ideal. This was the most accommodating hotel I stayed in throughout my SE Asian travels. If I make it back to Hanoi, I will not stay anywhere else.

  • Stayed April 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank Matt G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
East London, South Africa
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed May 14, 2014

Title misleading as never been to Vietnam. Booking based on reviews from this site. Was not mislead at all. The overall competence and friendliness of the staff cannot be matched. From leaving our travel wallet at reception to retrieving from hotel safe wrapped and sealed,what can i say!
Hotel well positioned in Old Quarter with great streets to wander.
Rooms comfortable and great view of manic intersection below. A truely Hanoi experience watching the traffic.
Wife and i high fived after crossing roads!
Special thanks to Mary who was super helpful and a mine of info.
If ever return to Hanoi would not hesitate to stay there again..

Room Tip: balcony with street view
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  • Stayed December 2013, traveled as a couple
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Helpful?
Thank Kidds225
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Provo, Utah
1 review
Reviewed May 13, 2014

The staff at this hotel was simply amazing. They were so accommodating, helpful, and friendly. The room was great, breakfast was awesome, location was perfect. Highly recommended to anyone visiting Hanoi.

  • Stayed May 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lance A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hanoi Charming 2 Hotel

Property: Hanoi Charming 2 Hotel
Address: 31 Hang Ga Str. | Hoan Kiem, Hanoi 100000, Vietnam
Location: Vietnam > Hanoi
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #31 of 586 Hotels in Hanoi
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hanoi Charming 2 Hotel 3*
Number of rooms: 22
Official Description (provided by the hotel):
A brand new hotel that features luxurious rooms and suites, We offer convenience to our guests by providing modern elevators, restaurants, and other great amenities you can expect from a modern hotel. Offering fantastic value of money, it is located right in Hanoi Old Quarter, approximately about 5 minutes' walk from Hoan Kiem Lake and the popular Thang Long Water Puppet Show. Indeed, in close proximity to the excellent attractions, We also offer air conditioned rooms, inside room computer and internet, desk, minibar and a balcony in certain rooms. A convenient place of stay, it is a good choice. The Charming 2 Hotel (Add: 31 Hang Ga, Hoan Kiem, Hanoi ) - located in the center of Hanoi Old Quarter, just 5 minute walk to Hoan Kiem Lake. ... more   less 
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