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“One of the best.”

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Hanoi Charming 2 Hotel
Ranked #35 of 599 Hotels in Hanoi
Certificate of Excellence
Reviewed May 2, 2014

I always loved visiting Asia, it never felt like i am away from home, staff is excellent and service, food are over the top. must say one of the best hotel in Asia i visited so far, Thanks for making my trip to Hanoi one of the best experience of my life time.

  • Stayed: August 2013, traveled with friends
    • Value
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Thank ElardPrada
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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873 - 879 of 2,462 reviews

Reviewed May 1, 2014

Myself and three other friends stayed at the Charming 2 Hotel for one night but also took up their offer to rest and shower in their rooms on two other occasions. Even though my stay was short, all I can say is that there facilities were clean and comfortable and that their service could not be faulted at all. From the very moment we arrived, we were greeted with big smiles and welcoming attitudes. Our luggage was swiftly taken to our room and the manager was there to explain all the details to us. It took us less than 5 mins between checking in and having a much needed shower. The greatest thing the hotel has to offer is the staff they employ. Every single person was extremely friendly and gave us their undivided attention when needed. Mary, in particular, was a life saver - helping us organise plane tickets when our original flights were delayed. Overall I would rate my experience at the Charming 2 Hotel 5/5 - this hotel is a gem.

Michael (Huy) Sy

  • Stayed: April 2014, traveled with friends
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Thank MichaelSy88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 1, 2014 via mobile

The nicest hotel staff we came across in Vietnam and probably during our entire trip in Southeast Asia. The room was quite nice, comfortable, and was even equipped with a desktop computer. Breakfast was included and was incredible; SO BIG. Good location, waking distance from night market. Pretty much all you could ask for in a stay.

Stayed: April 2014, traveled as a couple
Thank Vegeta2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 30, 2014 via mobile

My partner and I stayed at this hotel for three nights total - the service from all the staff, from reception through to the restaurant was phenomenal. We were even able to leave our bags at the hotel during our trip to Ha Long Bay - on our return we found we had been upgraded to a better room at no cost! Nothing was too much trouble for the staff - including providing us with breakfast at 4am before our early flight even though the kitchen was closed! Huge thanks to Johnny and his team, specifically Danny, Tony, Tracey and Vin for being so accommodating. We will be sharing our experience with our friends and family.

Stayed: April 2014, traveled as a couple
Thank Tazp88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 29, 2014

Great small hotel in the old Quarter of Hanoi. We had a front balcony room which l would recommend. Staff are Friendly and extremely helpful, tailors ,restaurants ,shops and site seeing spots were recommended.

  • Stayed: April 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
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Thank holly4ever
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 29, 2014 via mobile

We recently stayed at Charming 2 Hotel in Hanoi and were very impressed by the professionalism and hospitality from the staff....
Mary, Danny and Sophie were very charming and made us feel so welcome...like family that we were sad to leave....
We will tell all our friends...
The rooms were clean, breakfast was scrumptious and nothing was too difficult.
If we return, we will always stay there without hesitation

Stayed: April 2014, traveled with friends
Thank Kerryn D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 29, 2014 via mobile

Stayed here for 2 nights, do not have a bad word to say about it! The staff were so helpful and friendly, Danny in particular was incredibly welcoming and helpful when we arrived, making us feel at home from the start. They made some great recommendations as to what to do in Hanoi and where to eat locally as well, including good places for street food. We used there washing service which was very cheap and efficient - getting your clothes back pressed and folded the same day! A couple of light items did come back slightly discoloured, but when we informed them they insisted they would take them away and wash them again for no extra charge. They managed this within 2 or 3 hours before our flight and the items came back fine.

The hotels breakfast is also very good, and they allow you to order as much as you wish. The pancakes are particularly good!

All in all a great stay, they even sent us an email afterwards thanking us for staying with them and apologising again for the washing mishap. Could not recommend the hotel any more. Excellent hotel with genuinely nice people!

Stayed: April 2014, traveled as a couple
Thank bullock37
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hanoi Charming 2 Hotel

Address: 31 Hang Ga Str. | Hoan Kiem, Hanoi 100000, Vietnam
Location: Vietnam > Hanoi
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #35 of 599 Hotels in Hanoi
Price Range: $35 - $60 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hanoi Charming 2 Hotel 3*
Number of rooms: 22
Official Description (provided by the hotel):
A brand new hotel that features luxurious rooms and suites, We offer convenience to our guests by providing modern elevators, restaurants, and other great amenities you can expect from a modern hotel. Offering fantastic value of money, it is located right in Hanoi Old Quarter, approximately about 5 minutes' walk from Hoan Kiem Lake and the popular Thang Long Water Puppet Show. Indeed, in close proximity to the excellent attractions, We also offer air conditioned rooms, inside room computer and internet, desk, minibar and a balcony in certain rooms. A convenient place of stay, it is a good choice. The Charming 2 Hotel (Add: 31 Hang Ga, Hoan Kiem, Hanoi ) - located in the center of Hanoi Old Quarter, just 5 minute walk to Hoan Kiem Lake. ... more   less 
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