We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Set the bar for our Vietnam trip”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 1 more site!
Hanoi Charming 2 Hotel
Ranked #34 of 597 Hotels in Hanoi
Certificate of Excellence
Reviewed February 19, 2014 via mobile

Everything the most recent reviews say rings true from our experience. I wish I had a guarantee that every hotel I stay at in our remaining two weeks in Vietnam can come close to this one!
We booked a basic room through bookings.com via Trip Advisor and paid $47/night (breakfast and all taxes included). Room was small but immaculately clean (I've actually never seen a hotel room in 3-plus years in Asia this clean, including 5-star on-the-Bund in Shanghai). We had a computer provided, free and high-speed wifi, plus a hot water kettle, instant coffee and iced tea mixes, and fresh fruit daily (variety changes daily: mangos, lychee, pears, apples, oranges). From the lovely welcome juice as we were greeted by name upon check-in (and EVERY SINGLE TIME we entered or exited the hotel by all reception staff -incredible!) to care and concern when my teenage son was ill one day and had to stay in the room all day while I went to Halong Bay by myself, to incredible and detailed assistance booking tour (Halong Bay- it was efficient, reasonably priced $46 for all-inclusive trip, door-to-door service with excellent guide (Viet) and safe driver (Mr. Duan)), as well as onward train and hotel arrangements (I paid only for ticket delivery, $6, which is totally worth it for not having to navigate taxi and train station purchase without knowing any Vietnamese). Mary at the travel desk was top notch. I would have her plan all my travel!! She managed to secure low-availability train tickets and hotels in Hue and Hoi-An, even managing upgrades and better rates on a few. She was always pleasant and patient and professional, and there is no extra charge for her services (other than the one delivery fee mentioned above).
I was concerned after reading about all of the scams on tours to Halong Bay and about the special extra commissions paid with hotel arranging, etc. I for one have no problem paying $46 for an 8-hour round trip minibus ride, bay boat tour, kayak/flat bottoms boat mini-expedition in bay, lunch, and hotel pick-up and drop-off, especially with the wonderful guide and driver (feeling safe on a bus in Vietnam is a precious and wonderful experience!). That's a great deal and the hotel arranged it all and they clearly are working with reputable folks in the Halong Bay tourism business.

All of this, and great attention and service from restaurant staff, doormen, and the excellent housekeeping crew make this place a fantastic bargain in a ragingly crazy, wonderful Old Quarter location.

What a lovely first experience in Vietnam!

Stayed: February 2014
2  Thank Susan F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review
Reviews (2,462)
There are newer reviews for Hanoi Charming 2 Hotel
See the most recent reviews
Traveler rating
Traveler type
Time of year
Language
  • More languages

945 - 951 of 2,462 reviews

Reviewed February 19, 2014

My wife and I were thrilled with this hotel. We stayed there based upon price, location, and a very highly regarded staff. We went with good expectations and those expectations were greatly exceeded. First, this was the best staff of any hotel I ever visited. Very friendly, extremely helpful, and great attention paid to the guests. This was true of every single staff person we met. We stayed for a total of 4 nights over 2 visits and felt like we were going home for the second visit! The staff was that welcoming and went out of their way to help. Also, the cost was great especially considering the quality of the room (ours included a computer w/internet which was nice but I don't know if that is the case in all rooms). The rooms were very clean and comfortable. Fruit, water, tea and coffee were complimentary. The free breakfast had Vietnamese and Western items with fresh juices and bread and was very pleasing. When we checked out very early one morning they even gave us breakfast to go which was so thoughtful and very much appreciated. The location is about 40 minutes from the airport and is in a very busy area with many sights within walking distance or a short cab ride away. It is located in the old part of the city which is a great place to stay for tourism.

Room Tip: I believe we stayed in an "executive suite". The room had a computer with internet which...
  • Stayed: February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank MARK1215926
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 18, 2014

Located an hour ride from the airport to the city centre.Taxi fares range anywhere from $18 to $30 U.S. The hotel is situated in the heart of the old city on a very busy street with lots of small shops, restaurants and bars surrounding it. It is a short 10 minute walk to the night market. The entrance to the hotel is directly on the street and a doorman will meet your taxi and carry your bags to the 2nd floor reception area. The front desk staff speak excellent English and provide you with a complimentary fruit drink while you wait to check in. Our room was warm and inviting with good wifi reception, a safe, mini bar and a very comfortable bed. The bathroom was very good and had plenty of hot water. Everything was very clean.
Breakfast was held in the downstairs restaurant and had an excellent assortment of Western dishes (included in the room price).
This hotel stands out from others on our asian adventure due to the diligence of the staff in making sure your stay is up to par. They regularly checked with us to ensure we had everything we required; provided helpful hints on walking the busy streets at night and even checked to see that our breakfast was what we had expected. It is their attention to detail which makes this small hotel stand out.

  • Stayed: January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank FrankCovey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 17, 2014

The people in this hotel will help you no matter what, they have such wonderful service and know how to put a smile on their customers faces. Still keep in contact with the lovely workers. In walking distance to most things and they workers will help you find where you need to go. Very clean, cleaned daily. We loved our stay there!

  • Stayed: December 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank graceeeeet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 17, 2014

We decided to stay here from the reviews on Trip Advisor and was not let down. Great value for money and from the moment we arrived the staff were super friendly and within seconds we had a welcome drink in our hands along with a refresher towel. The rooms are spacious and clean (we stayed in a family room) and the daily fruit baskets and complimentary water was a lovely addition. Everything we wanted to see and do was within 5-15minutes walking distance (shopping, resturants, Attractions). You really cannot fault its location in the Old Quarter and I highly reccommend including breakfast with your stay. The service here is beyond amazing. We had some troubles with a rescheduled flight and several of the staff went out of their way to try and help us. Most staff have excellent english which is always handy. If your looking for a place to stay then look no further and book your stay here. We will be back!!

Room Tip: Book a family or suite room as they have a balcony!
  • Stayed: February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Bree D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 17, 2014

We stayed at this hotel from 31-Jan to 5-Feb. The staff, Mary, Danny, Tracy, Sofie and Kate were very friendly and helpful and made us feel at home when we were staying at this hotel. The location of this hotel is great right at the Old Quarter and major attractions are within walking distance. You can get a map from the front desk and start exploring the Old Quarter by walking around at your own leisure.

We were a family group with a 3-year old and they were so nice to upgrade us to a family room with a separate bed for our daughter when the family room was available. Fresh fruits were prepared and placed in our room daily. When we informed them that we planned to watch the water puppet show, they offered help to get the water puppet tickets for us beforehand therefore we did not have to line up for the tickets.

We also booked a 2-day 1-night package to Ha Long bay through this hotel. They did an excellent job in arranging everything for us and everything went smoothly per plan !

Lastly the breakfast was superb especially the mouth watering beef Pho (beef rice noodle soup) which I loved so much.

I can recommend this hotel for its impeccable service and hospitality.

  • Stayed: January 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
3  Thank YongKhoi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 16, 2014

You read all the raving reviews and wonder how they can be true.The Hotel Charming 2 Hotels secret lies entirely in it's staff.Always courteous,always offering a helpful input to any of it's guests problems. and you leave with the feeling that they really like you. And I am sure they do.The facilities.including the room.restaurant and extra services are outstanding. My criteria for a hotel is really basic-i want safety,cleanliness,a helpful staff and a good value. This hotel rates an A plus plus on all counts.I won't repeat the words from all the other reviews ,but will say that these guys do a bang up job in providing customer service and should be considered high on your list for a stay in Hanoi.

  • Stayed: February 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank BeavercreekSlim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Hanoi hotels
0.3 mi away
Hanoi Charming Hotel
Hanoi Charming Hotel
#121 of 597 in Hanoi
1,314 reviews
0.3 mi away
Hanoi Charm Hotel
Hanoi Charm Hotel
#48 of 597 in Hanoi
524 reviews
0.4 mi away
Hanoi Meracus Hotel 2
Hanoi Meracus Hotel 2
#23 of 597 in Hanoi
931 reviews
Show Prices
Show Prices
Show Prices
0.6 mi away
Hanoi La Siesta Diamond Hotel & Spa
0.3 mi away
Hanoi La Siesta Hotel Trendy
0.3 mi away
Serene Premier Hotel
Serene Premier Hotel
#4 of 597 in Hanoi
477 reviews
Show Prices
Show Prices
Show Prices

Been to Hanoi Charming 2 Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hanoi Charming 2 Hotel

Address: 31 Hang Ga Str. | Hoan Kiem, Hanoi 100000, Vietnam
Location: Vietnam > Hanoi
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #34 of 597 Hotels in Hanoi
Price Range: $35 - $60 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hanoi Charming 2 Hotel 3*
Number of rooms: 22
Official Description (provided by the hotel):
A brand new hotel that features luxurious rooms and suites, We offer convenience to our guests by providing modern elevators, restaurants, and other great amenities you can expect from a modern hotel. Offering fantastic value of money, it is located right in Hanoi Old Quarter, approximately about 5 minutes' walk from Hoan Kiem Lake and the popular Thang Long Water Puppet Show. Indeed, in close proximity to the excellent attractions, We also offer air conditioned rooms, inside room computer and internet, desk, minibar and a balcony in certain rooms. A convenient place of stay, it is a good choice. The Charming 2 Hotel (Add: 31 Hang Ga, Hoan Kiem, Hanoi ) - located in the center of Hanoi Old Quarter, just 5 minute walk to Hoan Kiem Lake. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotwire, Cancelon and TripOnline SA so you can book your Hanoi Charming 2 Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing