Everything the most recent reviews say rings true from our experience. I wish I had a guarantee that every hotel I stay at in our remaining two weeks in Vietnam can come close to this one!
We booked a basic room through bookings.com via Trip Advisor and paid $47/night (breakfast and all taxes included). Room was small but immaculately clean (I've actually never seen a hotel room in 3-plus years in Asia this clean, including 5-star on-the-Bund in Shanghai). We had a computer provided, free and high-speed wifi, plus a hot water kettle, instant coffee and iced tea mixes, and fresh fruit daily (variety changes daily: mangos, lychee, pears, apples, oranges). From the lovely welcome juice as we were greeted by name upon check-in (and EVERY SINGLE TIME we entered or exited the hotel by all reception staff -incredible!) to care and concern when my teenage son was ill one day and had to stay in the room all day while I went to Halong Bay by myself, to incredible and detailed assistance booking tour (Halong Bay- it was efficient, reasonably priced $46 for all-inclusive trip, door-to-door service with excellent guide (Viet) and safe driver (Mr. Duan)), as well as onward train and hotel arrangements (I paid only for ticket delivery, $6, which is totally worth it for not having to navigate taxi and train station purchase without knowing any Vietnamese). Mary at the travel desk was top notch. I would have her plan all my travel!! She managed to secure low-availability train tickets and hotels in Hue and Hoi-An, even managing upgrades and better rates on a few. She was always pleasant and patient and professional, and there is no extra charge for her services (other than the one delivery fee mentioned above).
I was concerned after reading about all of the scams on tours to Halong Bay and about the special extra commissions paid with hotel arranging, etc. I for one have no problem paying $46 for an 8-hour round trip minibus ride, bay boat tour, kayak/flat bottoms boat mini-expedition in bay, lunch, and hotel pick-up and drop-off, especially with the wonderful guide and driver (feeling safe on a bus in Vietnam is a precious and wonderful experience!). That's a great deal and the hotel arranged it all and they clearly are working with reputable folks in the Halong Bay tourism business.
All of this, and great attention and service from restaurant staff, doormen, and the excellent housekeeping crew make this place a fantastic bargain in a ragingly crazy, wonderful Old Quarter location.
What a lovely first experience in Vietnam!
- Official Description (provided by the hotel):
- A brand new hotel that features luxurious rooms and suites, We offer convenience to our guests by providing modern elevators, restaurants, and other great amenities you can expect from a modern hotel. Offering fantastic value of money, it is located right in Hanoi Old Quarter, approximately about 5 minutes' walk from Hoan Kiem Lake and the popular Thang Long Water Puppet Show. Indeed, in close proximity to the excellent attractions, We also offer air conditioned rooms, inside room computer and internet, desk, minibar and a balcony in certain rooms. A convenient place of stay, it is a good choice. The Charming 2 Hotel (Add: 31 Hang Ga, Hoan Kiem, Hanoi ) - located in the center of Hanoi Old Quarter, just 5 minute walk to Hoan Kiem Lake. ... more less
- Reservation Options:
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