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“The best in Hanoi”

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Hanoi Charming 2 Hotel
Ranked #31 of 588 Hotels in Hanoi
Certificate of Excellence
Durango, Colorado
Level 3 Contributor
21 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“The best in Hanoi”
Reviewed October 16, 2013

We were delighted with our decision to stay in the old quarter of Hanoi and Charming 2 was just the perfect spot! Because of our three night booking, we were offered a free airport pick-up. Our transportation was waiting for us and we were immediately taken to the hotel. On our arrival at the hotel, we were greeted with a warm smile from Linda (Lien) and the rest of the staff. As we sipped our complementary fresh fruit drink, our reservation was reviewed and every detail was in order. Lien personally escorted us to our room and provided a throrough orientation. It was a beautifully appointed room, with lovely furniture, in-room computer, safe, air conditioning and a big bathroom.
Fresh fruit, coffee/tea and bottled water were also provided free for our use. The bed was luxurious and the pillows perfect. Breakfast was fantastic with all you could eat American, European and Asian selections. We cannot say enough about how hard they worked and how eager they were to please us. Look for Lien, Mary (Oanh) and Johnny. Outstanding folks.

Room Tip: There are three rooms on each floor. All the room are appointed the same, just vary in size, number...
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  • Stayed October 2013, traveled as a couple
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    • Cleanliness
    • Service
Helpful?
Thank Gunnar A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Burleigh Heads, Australia
Level 2 Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed October 15, 2013

We loved this hotel. Everything about is top notch.!! Rooms were large, very clean and comfortable, all ensuited with comfy beds, very safe and secure (room safe) and a really good yummy breakfast. But the one thing that really stands out for us, was the staff, how friendly they all were, and just so very helpful. We traveled to Sapa, and then back, and then to Halong Bay and back; on every occasion, they couldn't do enough for us, giving us complimentary breakfasts and a room for half a day. All pick ups arranged. They took care of all of our travel needs, which was amazing, and even escorted us to the trains and helped us locate our sleepers and assisted with luggage etc. All done with a big smile. Hats off to Linda and her girls for all their hard work on our behalf, and to the lovely night manager Mary for all her help. By the end of our stay we really felt like part of the family. They turned our stay in Hanoi into a wonderful experience.

Room Tip: All the rooms were good.
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  • Stayed September 2013, traveled as a couple
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Helpful?
Thank David Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manila
2 reviews
Reviewed October 15, 2013 via mobile

This hotel is aptly named. Excellent location, the rooms are clean, and the brekkie hearty. But what really stands out is the hotel staff. Extremely helpful, always welcoming. They really made us feel right at home.

A big shoutout to Linda (I ate an extra helping of the mud pie at Alfresco just for you!), Mary, Kate, Danny and the rest of the staff at Hanoi Charming 2 Hotel. You made our Hanoi trip extra memorable. More power to all of you!

Stayed October 2013, traveled with friends
Helpful?
Thank Aissa A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed October 15, 2013

We had a great stay at the Charming 2 hotel. The staff were friendly, helpful, interested and always willing to ensure that our stay was as pleasant as possible. Things like the fresh fruit in our room each day, the cool drinks freely offered after a long day out, looking after our luggage whilst on another trip, the free late check out, allowing us the use of a bathroom to clean up whilst our room was being readied, all just made our stay. Overall the service was exemplary. Breakfast was good and we ate too well! One of the other guests was celebrating his birthday while we were there and at breakfast the staff brought out a birthday cake and sang happy birthday - a lovely touch. The room was very clean and comfortable (the DVD player and computer were a nice touch) and if we wanted anything we just had to ask. The room was very reasonably priced and I will be recommending The Charming 2 to any of my friends who visit Hanoi.

Room Tip: The rooms we stayed in were both very good - the room on the top floor had a little balcony and lots...
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  • Stayed September 2013, traveled as a couple
    • Value
    • Location
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    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank EveD57
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christchurch, New Zealand
1 review
Reviewed October 15, 2013

This is a truly excellent hotel. The personal service, attention to detail and physical condition of the rooms and hotel is first class. The dining room provides excellent food and service (breakfast) and the courteous staff go to no end of trouble to ensure the guests are provided with every need.

I will be booking into the Charming II on my next visit to Hanoi.

  • Stayed October 2013, traveled on business
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Helpful?
Thank JOHN H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Level 3 Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed October 15, 2013

On a trip returning it Australia we stopped in Hanoi. A friend recommended we stay at Charming 2 Hotel. Location, cleanliness, and the staff are what make the Charming 2 Hotel so charming. The staff are just wonderful, organising tours, places for dinner and finally the transfer from and to the airport was performed with precision and warmth. When in Hanoi I will always stay at Charming 2 Hotel!

  • Stayed October 2013, traveled with family
    • Value
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Helpful?
Thank DianneS167
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Portland, Australia
1 review
Reviewed October 15, 2013

Hotel Charming 2 Hanoi, Vietnam lives up to its name. The facilities were great and staff were excellent. It felt like a home away from home. The location was great. We would definitely stay there again. LBR

  • Stayed September 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lorna B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hanoi Charming 2 Hotel

Property: Hanoi Charming 2 Hotel
Address: 31 Hang Ga Str. | Hoan Kiem, Hanoi 100000, Vietnam
Location: Vietnam > Hanoi
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #31 of 588 Hotels in Hanoi
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hanoi Charming 2 Hotel 3*
Number of rooms: 22
Official Description (provided by the hotel):
A brand new hotel that features luxurious rooms and suites, We offer convenience to our guests by providing modern elevators, restaurants, and other great amenities you can expect from a modern hotel. Offering fantastic value of money, it is located right in Hanoi Old Quarter, approximately about 5 minutes' walk from Hoan Kiem Lake and the popular Thang Long Water Puppet Show. Indeed, in close proximity to the excellent attractions, We also offer air conditioned rooms, inside room computer and internet, desk, minibar and a balcony in certain rooms. A convenient place of stay, it is a good choice. The Charming 2 Hotel (Add: 31 Hang Ga, Hoan Kiem, Hanoi ) - located in the center of Hanoi Old Quarter, just 5 minute walk to Hoan Kiem Lake. ... more   less 
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