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“Hard to beat.”

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Hanoi Charming 2 Hotel
Ranked #34 of 600 Hotels in Hanoi
Certificate of Excellence
Reviewed September 5, 2013

The staff at the Charming 2 set the standard for other hotels to aspire too. The hotel itself is lovely, clean and well presented, and being located in the busy Old Quarter, is quite a haven after dodging the traffic!!
However, the staff make it extra special, with their warmth, friendliness and keenness to assist their guests. That ranged from help to obtain money, eg. escorting us to a nearby bank after arrival, obtaining phone SIM cards, help with sorting phone problems, and not least, a huge surprise welcome back when we returned from our Halong Bay trip. We celebrated our 25th anniversary while away and we were welcomed back to our room by 5 staff members with balloons, cake, flowers and beautiful rose petal patterns in the room!
We shared lots of laughs with them all, and really felt as if we were leaving new found and valued friends when we left the hotel.
They are all truly special and a delight to have known.

  • Stayed: August 2013, traveled as a couple
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Thank Onkatraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed September 5, 2013

This hotel is wonderful, the moment you walk in the door, you are treated like a 5 star resort, actually we have been treated worse at 5 star resorts. The staff at the Charming 2 are amazing, kind, knowledge and super helpful. We have been traveling all over asia and can say without a doubt, one if not the best places in Vietnam, possibly SEA. The rooms are clean, quaint and quiet. You will not even notice the hustle and bustle of the hanoi streets. The hotel has a great breakfast and will definitely fill you up for a day full of adventure in Hanoi. The staff is super helpful and knowledge able and provide you with a map made by the hotel, which helped us find everything we needed. We actually gave the map to another traveller we met in the city that was lost, and he contacted us later to thank us for helping him back to the hotel. Lastly, when we came back from a quick trip to Halong Bay, my wife became ill (stomach virus from southern Vietnam) the staff went above and beyond to accomodate us, even to the point of helping to cancel tickets already purchased, getting cabs to the clinic and airport when we were ok to leave, and even emailed us a week after our stay to make sure my wife was better. To wrap it up, best hotel in Vietnam. Go stay there, you will not be disappointed. Thank you again Mary, Mr. Danny, Johnny and all the Charming 2 staff.

Room Tip: We stayed in the Superior rooms, any of them are great.
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  • Stayed: August 2013, traveled as a couple
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Thank K2onlocation
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 3, 2013

It was way back in November 2012 when I satyed here and I simply haven't had a chance to write up my reviews. We travelled around Vietnam for a month and stayed at the Charming 2 a total of 3 nights. They helped us book our Halong Bay boat trip (which was genuinely first class - I've never felt so well looked after) and they were always on hand to help regardless of the time of day. The reception staff speak perfect english and are wonderfully funny and charming. Had we not have booked our hotels and flights for the rest of our stay in Vietnam then I think we would have stayed in Hanoi and with the Hotel Charming 2 for at least a couple of nights longer. The rooms were big and clean and they all come with a well equipped bathroom (they even supplied little things like tooth brushes and ear buds!) The location is Hang Ga (which translates to Chicken Street!) and it was only a 10 minute wander to Hoan Kiem Lake. I can honestly say I loved Hanoi. There are loads of winding little streets to explore and you can pick up a bargain anywhere. If it wasn't for the Charming 2 staff's exceptional knowledge of the city and all their hints and tips I dont think we'd have discovered half the wonders of this beautiful city. To top it all off this hotel charges hardly anything for the amazing service they provide.

All in all this is a real 5 star find and I will definitely be staying here again in the future.

Room Tip: A room on a higher floor will keep you from the traffic noise - hanoi really is a city that never sl...
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  • Stayed: November 2012, traveled as a couple
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Thank Leluminala
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 3, 2013

Linda, Mary, Mr Danny and everybody else at charming 2 made our stay what it was.

They helped us organise our travels to Sapa and Halong bay, along with recommending places to stay, fishing for best prices and making sure we got top rooms.
Also, they would show us good places to eat and buy and always made sure we were comfortable. As an addition, they would allow us to have showers so we would feel fresh for when we left on night trains, took care of our bags when we went on day trips and got up early to pack us a breakfast for when we left on an early train.

If you want a nice place to stay that offers the best service around, stay here.

  • Stayed: August 2013
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Thank DaveandHan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 3, 2013

My friend and I spent several weeks in Vietnam, mainly on a boat or on Cat Ba island. We experienced some 'interesting' accommodation throughout the trip and when it came to our final days in the country we decided to stay in Hanoi. The CHARMING 2 HOTEL was recommended to us by a friend, and we booked online with the easy tool and also sent an email. Our reservation was confirmed quickly and the staff at the hotel were very helpful with information as to how to find the hotel.

Upon arrival, we were greeted by extremely friendly staff with welcome drinks. A full brief and explanation of the hotel was given and we were made to feel at home.

The room was clean, spacious and comfortable. The beds were the best we had slept on throughout our entire stay in the country and the bathroom was a delight. The air-con was super powerful too ... perfect!

Breakfast choices were good, simple food offering western options and traditional Vietnamese too.

The staff were also very helpful in recommending places to eat, shop and visit. Located in the Old Quarter there was a lot to see within just a few minutes walk from the front door and the handy map that we were given by staff ensured we found our destination easily.

I would highly recommend this hotel to anyone that is passing through Hanoi.

Room Tip: We stayed in an EXECUTIVE TWIN ROOM which had two comfortable single beds, a computer for us to use...
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  • Stayed: August 2013, traveled with friends
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Thank LLonsdale
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 1, 2013 via mobile

A small, perfectly adequate hotel made absolutely excellent by the enthusiastic, helpful staff who went out of their way to make us feel completely at home in Hanoi at every opportunity. They organised our boat trip to Halong Bay for us and upgraded our room twice after we added an extra night to our stay.

We were sad to leave the Hanoi Charming 2 and will definitely endeavour to return if we find ourselves in Hanoi again!

  • Stayed: August 2013
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Thank annabel_cleo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 1, 2013

My wife and I have just returned from a two week holiday in Vietnam which included a three night stay in the Hanoi Charming 2. The hotel is a quaint "old quarter" hotel situated right in the middle of a number of bustling streets selling everything you require. On arrival we were met by the most warm hearted people(staff) I have ever met. The staff at the reception constantly contacted Vietnam airlines after they lost both sets of luggage until they finally arrived and I am sure it was because of the hotel staffs persistence. The rooms are a decent size with a lovely over bath shower, good air con which is just what you need. I would recommend this hotel to anyone visiting Ha noi. They even arranged a surprise birthday party including a cake, wine and room decoration after noticing my dob within my passport
All of our tours were carried out using "Hanoi Kids" which enabled us to get to know the real Vietnam, one of these kids took us to the Lake View Café for a round of Egg Coffee's. Not something I was looking forward to but they were delicious and the view from the top floor was fantastic. Thanks for a fantastic three day break, we then moved onto Ha long and even on our late return we were offered a complimentary room to shower before taking the train to Da Nang.

  • Stayed: August 2013, traveled as a couple
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Thank johnbic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hanoi Charming 2 Hotel

Address: 31 Hang Ga Str. | Hoan Kiem, Hanoi 10000, Vietnam
Location: Vietnam > Hanoi
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #34 of 600 Hotels in Hanoi
Price Range: $35 - $60 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hanoi Charming 2 Hotel 3*
Number of rooms: 22
Official Description (provided by the hotel):
A brand new hotel that features luxurious rooms and suites, We offer convenience to our guests by providing modern elevators, restaurants, and other great amenities you can expect from a modern hotel. Offering fantastic value of money, it is located right in Hanoi Old Quarter, approximately about 5 minutes' walk from Hoan Kiem Lake and the popular Thang Long Water Puppet Show. Indeed, in close proximity to the excellent attractions, We also offer air conditioned rooms, inside room computer and internet, desk, minibar and a balcony in certain rooms. A convenient place of stay, it is a good choice. The Charming 2 Hotel (Add: 31 Hang Ga, Hoan Kiem, Hanoi ) - located in the center of Hanoi Old Quarter, just 5 minute walk to Hoan Kiem Lake. ... more   less 
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