The staff at the Charming 2 set the standard for other hotels to aspire too. The hotel itself is lovely, clean and well presented, and being located in the busy Old Quarter, is quite a haven after dodging the traffic!!
However, the staff make it extra special, with their warmth, friendliness and keenness to assist their guests. That ranged from help to obtain money, eg. escorting us to a nearby bank after arrival, obtaining phone SIM cards, help with sorting phone problems, and not least, a huge surprise welcome back when we returned from our Halong Bay trip. We celebrated our 25th anniversary while away and we were welcomed back to our room by 5 staff members with balloons, cake, flowers and beautiful rose petal patterns in the room!
We shared lots of laughs with them all, and really felt as if we were leaving new found and valued friends when we left the hotel.
They are all truly special and a delight to have known.
- Official Description (provided by the hotel):
- A brand new hotel that features luxurious rooms and suites, We offer convenience to our guests by providing modern elevators, restaurants, and other great amenities you can expect from a modern hotel. Offering fantastic value of money, it is located right in Hanoi Old Quarter, approximately about 5 minutes' walk from Hoan Kiem Lake and the popular Thang Long Water Puppet Show. Indeed, in close proximity to the excellent attractions, We also offer air conditioned rooms, inside room computer and internet, desk, minibar and a balcony in certain rooms. A convenient place of stay, it is a good choice. The Charming 2 Hotel (Add: 31 Hang Ga, Hoan Kiem, Hanoi ) - located in the center of Hanoi Old Quarter, just 5 minute walk to Hoan Kiem Lake. ... more less
- Reservation Options:
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