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“Great location, very friendly staff” 4 of 5 bubbles
Review of Hanoi Charming 2 Hotel

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Hanoi Charming 2 Hotel
Ranked #29 of 578 Hotels in Hanoi
Certificate of Excellence
Antwerp, Belgium
Level Contributor
38 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
“Great location, very friendly staff”
4 of 5 bubbles Reviewed November 6, 2012

We booked a 4 night stay as the start of a 6 mth journey through S-E Asia. The hotel is located right in the Hanoi Old Quarter. At first is looks hectic, loud and smelly but don't worry you learn to appreciate and even love this part of town. We spent most of our time just sitting on a little stool outside of a pub, sipping beer or coffee, looking at the variety of people passing by or having interesting chats with strangers.
About the hotel: when we arrived they upgraded our room, free of charge for the first night, just because it was available. We had some problems with the shower and the safe but they immediately fixed it after we mentioned it. The staff is very (for some maybe overly) friendly abd helpfull. It's not the chapest place around but the location and the staff surely make up for that.

  • Stayed November 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank StijnF
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,459 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (421)
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English first
Victoria, Canada
Level Contributor
92 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 bubbles Reviewed November 5, 2012

Great location in the old city. Easy to explore and when we needed a taxi the hotel was more than happy to make the arrangements. In fact the staff were very obliging for anything we needed and were more than happy to make all arrangements. The room was spacious and an added bonus was an inroom computer. We especially enjoyed the extra touches like complimentary fresh fruit and water in the room everyday. Breakfast was included and was a great array of dishes both Western and Vietnamese. my wife says the brown bread was the only one we have seen in Viet Nam.

Room Tip: You only get what you pay for
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  • Stayed October 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank keithandhelen3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gold Coast, Australia
Level Contributor
40 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 bubbles Reviewed November 5, 2012

i keep losing my review when i type it otherwise i'd write a thesis about how great this place is.

in a nutshell

* staff that go BEYOND
* great breakfast
* free upgrade to honeymoon suite for no reason - had AC, tv, dvd, fridge with free water and a bottle of wine and chocolate
* GREAT bathroom wtih massive showerhead and bath

i was so glad my halong bay trip was cancelled so i got to stay longer

an oasis amid the revoltingness that is hanoi

  • Stayed April 2012, traveled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Kazpotato78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed November 5, 2012

Charming 2 Hotel was excellent! In the heart of old Hanoi. The rooms were very clean, spacious and comfortable. I can't speak highly enough of the staff - incrediably helpful and friendly! Can't believe it was only $25 a night! Would recommend it to anyone!

  • Stayed November 2012, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Dfunk79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brisbane, Australia
Level Contributor
32 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed November 4, 2012

Great location, nice breakfast, good value. The room was a little small but not as small as some. Overall a great stay, fantastic staff, very friendly. We would stay again. No pool unfortunately. The location is easy walking distance to anywhere in the old quarters but for $1 you can get a bike/tuk tuk to take you anywhere.

  • Stayed October 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Peter S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fort Worth, Texas
Level Contributor
30 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed November 4, 2012

Just to echo what others have said about the superb service and excellent value. The staff went out of their way to be helpful - exceeded exectations in providing tickets, information, suggestions and generally made the Charming 2 a highlight of our first visit to Vietnam.

The hotel is modern, clean, with large rooms and all the amenities. You will truly feel at home here. I know that the reviews read "over the top" re: service, but the service is wonderful. I, too, love it that this hotel is located a little off the backpacker/tourist center (just by a few blocks) but I felt like I got more of a "real old Hanoi" experience by staying here. I'd give it a higher rating if I could.

Room Tip: I don't know that there is a bad room to be had. Part of the family had a room at the front of...
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  • Stayed October 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank roxiestone
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bangkok, Thailand
Level Contributor
17 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed November 2, 2012

The staff of this hotel were so friendly and helpful - nothing was too much trouble. Sophie, Mary and Kate were especially helpful - anything from airport transfers, to helping organise day trips, to currency exchange, to suggestions for great places to eat. I can not thank them enough for making our stay in Hanoi a most enjoyable one. Our room was very clean and comfortable. Breakfast had many options too! The hotel is in the Old Quarters, within walking distance to the more busy shopping streets and close to many nice places to eat. I would highly recommend a stay at this hotel! It really is what it's name says ..... Charming!

Room Tip: The family room is a good size for 2 adults and a child (or 2 children)
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  • Stayed October 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Teaching S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hanoi Charming 2 Hotel

Property: Hanoi Charming 2 Hotel
Address: 31 Hang Ga Str. | Hoan Kiem, Hanoi 10000, Vietnam
Location: Vietnam > Hanoi
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #29 of 578 Hotels in Hanoi
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hanoi Charming 2 Hotel 3*
Number of rooms: 22
Official Description (provided by the hotel):
A brand new hotel that features luxurious rooms and suites, We offer convenience to our guests by providing modern elevators, restaurants, and other great amenities you can expect from a modern hotel. Offering fantastic value of money, it is located right in Hanoi Old Quarter, approximately about 5 minutes' walk from Hoan Kiem Lake and the popular Thang Long Water Puppet Show. Indeed, in close proximity to the excellent attractions, We also offer air conditioned rooms, inside room computer and internet, desk, minibar and a balcony in certain rooms. A convenient place of stay, it is a good choice. The Charming 2 Hotel (Add: 31 Hang Ga, Hoan Kiem, Hanoi ) - located in the center of Hanoi Old Quarter, just 5 minute walk to Hoan Kiem Lake. ... more   less 

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