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“Hanoi October 2012”

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Hanoi Charming 2 Hotel
Ranked #31 of 586 Hotels in Hanoi
Certificate of Excellence
Boston, Massachusetts
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Hanoi October 2012”
Reviewed October 13, 2012

Great place in the heart of the old town. All places in walking distance. Very nice staff!!
Very friendly, very good with children, very helpful.
The kids loved the wifi and the DVD player - and the breakfast :)
Really good place for a Hanoi visit !

  • Stayed October 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank 123456Tom2011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,459 reviews from our community

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Traveler tips help you choose the right room.   Room tips (420)
Date | Rating
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English first
Perth (Tasmania), Australia
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed October 13, 2012

With the excellent reviews for this hotel we made a booking here without even doing any researches. On our arrival we were so overwhelmed by how friendly, helpful and welcoming the staff were, they really do acknowledge you.
The hotel is right in the heart of busy Hanoi so you are basically close to everything, restaurants, hawkers and shops, everything is a walking distance.
Our rooms were very nice, it looked very modern, clean and very comfortable.
I enjoyed my stay here and I will definitely stay here if I come back again. I tried to book my accommodation here the second time before leaving to Singapore but they were fully booked out, this shows how magnificent the hotel is,

Thank you charming hotel for everything you have done for us, I will definitely be back again, thank you for surprising me for my birthday, with the birthday cake and red wine, I had such a great birthday :)

Room Tip: We got the deluxe room, king bed, nice bathroom, computer, safe, tv and DVD player :)
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  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jamie Marie T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, England, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed October 11, 2012

Having just spent the month traveling in South East Asia, this is by far one of, if not the best hotel I stayed in. The service is simply outstanding, in particular Mary at front office did everything possible to make our stay outstanding. No need to worry about a thing, they'll arrange every excursion, tour, transportation, tickets for you.

The location is also outstanding, right in the heart of the old quarter, everything to see and do is only a few minutes walk away. The rooms themselves all have free wifi, huge bed, spotlessly clean with all the usual stuff.

Will definitely be staying here again next time I'm in Vietnam

  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
2 Thank Cais M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
17 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed October 11, 2012

What this hotel provides, which many others lack, is an abundance of smiles. From start to finish of our stay we were made to feel very very welcome. The staff make an effort to remember names and nothing is too much trouble for them. A pickup from the airport was appreciated and hotel is located in the heart of the Old Quarter. We stayed in a suite on the sixth floor on our first visit which seemed to have good double glazing on the balcony doors so street noise was not a problem. On returning after our Halong Bay trip, we were 'upgraded' to a suite on the eight floor, the top floor. More windows and much more noise. Breakfasts were very nice. Excellent value for money.

Stayed October 2012, traveled as a couple
Helpful?
3 Thank Bevy O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hanoi, Vietnam
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed October 11, 2012

We picked this hotel based on reviews and we were not disappointed, room was large, clean and comfortable and very quiet, great after a long flight. The staff had a good command of English and were extremely obliging providing us with maps and pointers to local restaurants and attractions. We had arranged an airport pickup and were met on time and experienced a safe and relaxing drive to the hotel. The breakfast covered a wide variety of foods to suit most tastes. Would have re booked for our return to Hanoi but they were full.

Room Tip: Rooms at back were quieter
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  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Robotoy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Philippines
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed October 10, 2012

This is an excellent hotel in the heart of the old quarter. There are a lot of restaurants and shops nearby. Since the city is small, almost all sights are walking distance.

The staff are so so good in this hotel, everyone are so accommodating, polite and helpful. We arrived at 2:00am and Mr. Johnny is there to greet us and explained to us about the breakfast time, gave us maps and stuff as if we are going out anytime soon :) we really appreciated that.

About the Hotel :
the room is big, and clean, bed is comfortable
toilet are cleaned everyday
a/c working perfectly
very good american breakfast buffet
city tour can be directly book in the hotel
complementary water and fruits for the duration of your stay
wifi in the room
PC also in the room

Room Tip: its a small boutique hotel and its fairly new, so i think all rooms are good. there are 8 floors tot...
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  • Stayed October 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank sherry_riosa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed October 9, 2012

My family stayed here and the service was great. The staff were very friendly, called us by name and loved to give my daughter a cuddle and a smile everytime we passed through the lobby. They made us all feel very welcome. The rooms were comfortable and we loved the complimentary fruit. Breakfast was also provided with a good choice and different menu each morning. The hotel picked us up from the airport for $18. They organised and booked our trip to Ha Long Bay, a hotel and the overnight train to Hue as well. The staff even organised a complimentary taxi to the train station and saw us on to the train so we didn't even have to worry about finding the right platform or carriage. They made our holiday very easy and trouble free. It was all very helpful and we have great memories from Hanoi.

  • Stayed September 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Nikki L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hanoi Charming 2 Hotel

Property: Hanoi Charming 2 Hotel
Address: 31 Hang Ga Str. | Hoan Kiem, Hanoi 100000, Vietnam
Location: Vietnam > Hanoi
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #31 of 586 Hotels in Hanoi
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hanoi Charming 2 Hotel 3*
Number of rooms: 22
Official Description (provided by the hotel):
A brand new hotel that features luxurious rooms and suites, We offer convenience to our guests by providing modern elevators, restaurants, and other great amenities you can expect from a modern hotel. Offering fantastic value of money, it is located right in Hanoi Old Quarter, approximately about 5 minutes' walk from Hoan Kiem Lake and the popular Thang Long Water Puppet Show. Indeed, in close proximity to the excellent attractions, We also offer air conditioned rooms, inside room computer and internet, desk, minibar and a balcony in certain rooms. A convenient place of stay, it is a good choice. The Charming 2 Hotel (Add: 31 Hang Ga, Hoan Kiem, Hanoi ) - located in the center of Hanoi Old Quarter, just 5 minute walk to Hoan Kiem Lake. ... more   less 
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