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“Very Enjoyable Stay”

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Hanoi Charming 2 Hotel
Ranked #31 of 586 Hotels in Hanoi
Certificate of Excellence
Shanghai
1 review
“Very Enjoyable Stay”
Reviewed April 14, 2011

My family, 2 adults and 2 young children spent 3 nights at the Charming 2 Hotel in April 2011 and we had a wonderful experience: top class service, incredible staffs, trustworthy and always eager to help and probably more important very very kind and always smiling. Great location and incredible how the rooms are quiet considering we are located in Hanoi downtown. I would recommend to anyone this hotel.

  • Stayed April 2011, traveled with family
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Helpful?
Thank DjeShanghai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Malmo, Sweden
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed April 14, 2011

Very nice hotel with fantastic friendly staff! Close to the the place to be in when in Hanoi "The Lake".

  • Stayed March 2011, traveled solo
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Helpful?
Thank Peter H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seattle
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed April 14, 2011

My friend and I had actually booked a room in Charming 1 because of it's cheaper price, but when the booking didn't go through the staff kindly moved us to Charming 2 and at the same price they charged for Charming 1. That was the first perk.

We were very happy to find a really nice room with comfortable beds and a nice warm shower, which was needed because of the unseasonably cold weather. The room also had a computer in it with internet access, which made it exceptionally easy to find things to do and restaurants to go to during our time there. Perk number 2.

The final perk was the helpfullness and friendliness of the staff. Everytime they greeted us they seemed trully happy to see us, and they even held a party for a traveller who had stayed there for a week who was having a birtday. So, everyone in the hotel got free beer and cake.

In addition to these perks it's located near lots of good restaurants and is a short walk from the lake. It also has an excellent breakfast included. I highly recommend staying here even if you are a budget traveller.

  • Stayed March 2011, traveled with friends
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Helpful?
Thank senorgeorgie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KL
1 review
Reviewed April 14, 2011

The room was up to expectation, we even got an upgrade to a bigger room! There is a computer in each room - a big plus point! However, sometimes a strong smell comes from the bathroom, the hotel staff attended to this immediately after we complained. Very helpful and friendly hotel staff. All in all, a great experience in Charming Hotel.

  • Stayed April 2011, traveled as a couple
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Helpful?
Thank C0linC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seoul
1 review
Reviewed April 14, 2011

Where should I begin? They picked us up at the airport FOR FREE! And it is located right in the old quarter on the coziest street ever! Everything was within walking distance from Hoi Kiem Lake to the huge pedestrian shopping market. Everything was so cheap also and the restaurants in the neighborhood were just absolutely amazing. The rooms were tidy, neat, clean, and cozy. The rooms were internet and DVD ready and there was even this cute receptionist named Hong who was super friendly and super helpful. I had to change my flight and she spent so much time looking up phone numbers for me and she also booked us a tour around Hanoi and to Halong Bay. She even made us an appointment at a local spa for some unbelievable massages. It was just absolutely incredible and I was sad when I had to leave. The next time I find myself in Hanoi, I will be staying at the Hanoi Charming 2 Hotel not only for the incredible rooms, but also for the incredible service!

Room Tip: Just ask for Hong! Tell her Dylan sent you!
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  • Stayed April 2011, traveled as a couple
    • Value
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Helpful?
Thank jackbauer182
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Yarm, United Kingdom
Level Contributor
24 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed April 14, 2011

I booked 6 nights for $300 US via Agoda for an executive room.

What a great hotel!

Fantastic, helpful, friendly staff from the manager to the maids!

Perfectly functionable clean and well equipped rooms complete with a desktop PC with free WI FI.

I thoroughly enjoyed my stay here, it is in a fantastic location in the heart of the old quarter and I will be staying here again should I return to Hanoi.

I have been to many hotels around the world and can say that this is HOW a hotel should be run.

  • Stayed April 2011, traveled as a couple
    • Value
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Helpful?
Thank 77SAJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Perth, Western Australia
2 reviews
Reviewed April 13, 2011

great staff, really welcoming and friendly. spent time helping us plan our itenery while we were in Hanoi. we were happy with the tours we booked with them.
we requested a double room instead of standard if available on our arrival and they were happy to do this for us, FOC.
loved the access to a computer in our room with free internet!!
buffet breakfast was slightly different everyday and great variety. better than expected.
overall, would definitely stay here again.

special thanks to Lana and Hong!! thanks for making our stay so memorable!

  • Stayed April 2011
    • Value
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Helpful?
Thank walkingsh0es
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hanoi Charming 2 Hotel

Property: Hanoi Charming 2 Hotel
Address: 31 Hang Ga Str. | Hoan Kiem, Hanoi 100000, Vietnam
Location: Vietnam > Hanoi
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #31 of 586 Hotels in Hanoi
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hanoi Charming 2 Hotel 3*
Number of rooms: 22
Official Description (provided by the hotel):
A brand new hotel that features luxurious rooms and suites, We offer convenience to our guests by providing modern elevators, restaurants, and other great amenities you can expect from a modern hotel. Offering fantastic value of money, it is located right in Hanoi Old Quarter, approximately about 5 minutes' walk from Hoan Kiem Lake and the popular Thang Long Water Puppet Show. Indeed, in close proximity to the excellent attractions, We also offer air conditioned rooms, inside room computer and internet, desk, minibar and a balcony in certain rooms. A convenient place of stay, it is a good choice. The Charming 2 Hotel (Add: 31 Hang Ga, Hoan Kiem, Hanoi ) - located in the center of Hanoi Old Quarter, just 5 minute walk to Hoan Kiem Lake. ... more   less 
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