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Reviewed March 14, 2011

... but one of the best.
Service and staff are very friendly. breakfast buffet well arranged.
only mitigation is that there was no window.

  • Stayed: March 2011, traveled as a couple
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Thank arials12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 13, 2011

We stayed here for 3 weeks and found the hotel staff exceptionally friendly and helpful. It is located in a handy location in the old quarter, close enough walk to everything. The cleanliness was fantastic and the services provided in our room such as internet, PC, satellite TV was very much appreciated, particularly by the kids.

The breakfast was good too! All in all, this hotel exceeded all our expectations

  • Stayed: February 2011, traveled with family
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Thank jamesluke88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 13, 2011

For our first time in Hanoi, we are wery lucky to stay at the Charming 2 hotel ! The staff, no the team, is wery friendly and helpful and do the best to give us the good information at the good time. Our stay in Charming 2 is during is grand opening but all is ready for the guest. Inside the Old Hanoi, Charming 2 hotel is a good place to discovered the Old Hanoi and his treasure.

  • Stayed: February 2011, traveled as a couple
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Thank marcelmagi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 12, 2011

This is a lovely hotel with an excellent team of friendly staff. We had 4 nights of good sleep and a good discount from the standard rack rate. The hotel is only 1 month old and as such there are still some electric fittings yet unfinished with consequent wires emerging from the bedroom walls without anything on. Otherwise, we would have rated it higher.

Our main problem was that we'd booked hotel charming (charming 1) which is about 3 blocks south, on the back of high tripadvisor ratings via agoda only to be told on arrival that our reservation is in charming 2. We were transfered by free taxi to the other hotel and given a warm welcome/apology.

However, we were very satisfied with the quality and cleaniness of the rooms and also the good buffet breakfast on offer. Highly recommended!!

  • Stayed: March 2011, traveled as a couple
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Thank Doc-on-hols5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 12, 2011

Nice, well equipped rooms (desktop PC w. internet - nice touch), very clean, cosy.
Good location in Old Quarter
Good hearty breakfast w. pho, coffee + western all good!
Excellent staff, extremely kind, helpful and considerate.
Would highly recommend!

  • Stayed: March 2011, traveled as a couple
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Thank CovertHolistic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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