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“Helpful staff and convenient location!” 5 of 5 bubbles
Review of Eden Hotel

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Eden Hotel
Ranked #258 of 578 Hotels in Hanoi
Vancouver, Canada
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Helpful staff and convenient location!”
5 of 5 bubbles Reviewed June 23, 2012

Stayed here for 1 night and the staff were very helpful. They were able to communicate in English quite well. The room was very clean and roomy. Had a nice view of the street and in the morning you can hear the AM traffic of Hanoi. Would definitely come back to this hotel when returning to Hanoi. Was a very pleasant stay!

  • Stayed June 2012, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank beb3g1rl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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48 reviews from our community

Traveler rating
    12
    20
    12
    2
    2
See reviews for
3
3
5
27
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • Japanese first
  • Russian first
  • Spanish first
  • Any
English first
Nice, France
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed March 19, 2012

I have stayed at Eden Hotel on and off for several times for business and leisure. I believe I have tried most of the hotels within same category in Hanoi but keep returning due to its perfect location, attention from staff.

You can find more modern rooms in the city, but the attention to detail and attentiveness from staff make up for that.

  • Stayed February 2012, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank mako b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hanoi
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed November 29, 2011

Pro: A tourist hotel just in front of one of the major shopping centres (Vincom Tower with lotsa foreign brands & cinema & restaurants), near to Hoan Kiem (walking distance less than 30 minutes), very near to local & international food attractions (Ba Trieu, Pho Hue, Trieu Viet Vuong, Mac De, Vincom. etc) & lake (Bay Mau). The standard rooms are small so is priced affordably for tourist with major attractions within walking distance. You can get all kinds of food in surrounding area from local to eastern and western including fast food.

Con: No swimming pool (got one but 99% of the time no water and its really small abt 5ft X 5ft in size so cant be classified as a swimming pool more like a bath tub). Sauna facilities are bad. Odour due to cooking in the restaurant kitchen finds its way to the rooms on the right wing (after exiting lift) and the lifts especially in the early morning. The restaurant morning buffet is pretty fixed everyday.....instant noodle, bacon, corn flakes, porridge, just local stuff not something you can live with for long stays.

The real complaint is the ongoing construction work noise (drilling & hammering) next door (a norm to see construction everywhere in hanoi) even on weekends. Make you feel like getting out of the room n not stay in. And never make any taxi reservations at the front desk to the airport, wanted to avoid hassle of looking outside, real bad experience tat one....very pricey (hotel charges higher than norm) and the taxi driver paid less by hotel (~50% of wat u paid hotel) so the driver come asking for tips at the end of the trip to make up his loss.

Room Tip: ask for rooms on the left wing (upon exiting lift) and try to go for rooms on upper floors > 6 fl...
See more room tips
  • Stayed September 2011, traveled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank rosesucks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wellington, New Zealand
Level Contributor
173 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
4 of 5 bubbles Reviewed August 6, 2011

Really good location. Ten minute walk to Lenin Park which is fantastic to walk around in the early morning. Close to a major shopping centre which has a supermarket and food court in it so you can get all your supplies. Included breakfast was great - and they cooked your eggs fresh for you! Small rooms but great space age showers! Very friendly staff.

  • Stayed July 2011, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank famadven
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hanoi, Vietnam
Level Contributor
35 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 bubbles Reviewed October 31, 2010

I come to Hanoi on business every other month or so but my normal hotel was booked. This was my first experience with this hotel though I have stayed in the area (next to Vincom Tower) near this hotel before.

This is not a back packer hotel. This is a fairly nice hotel that has some somewhat elegant charms from its marble clad lobby to its heavy solid wood furniture. While my room (a single) was very small, the furnishings were all of very high quality. The room felt smaller since it had a large (Queen or small King) size bed in it. The mattress was a little firm for my taste but far from the hardest I have experienced in Asia. The linens were also of good quality. The whole place was very clean. The internet may be the fastest that I have experienced in Asia other than Japan. The location is pretty good if you have business in central Hanoi but not the best for tourists though not very bad either. The location next to Vincom Tower allows for upscale shopping or easy access to a variety of restaurants and a grocery store. The hotel staff were very nice.

I would hope that the double rooms are much larger than the single because the single was very, very small. The breakfast was disappointing for its overall quality and the lack of replenishment but the omelet, pho and coffee are good. I did not experience the pool because it closes early.

I would stay here again.

  • Stayed October 2010, traveled on business
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank travelinjack3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Eden Hotel

Property: Eden Hotel
Address: 22 Doan Tran Nghiep Street | Hai Ba Trung Street, Hanoi 10000, Vietnam
Location: Vietnam > Hanoi
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool
Hotel Style:
Ranked #258 of 578 Hotels in Hanoi
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Eden Hotel 3.5*
Number of rooms: 60
Official Description (provided by the hotel):
Conveniently located in the right centre of Hanoi with 10 minutes by taxi to national railway station and 35 minutes by taxi to Noi Bai Airport, surrounded by lots of office buildings, restaurants, luxury shops, creation centre and few minutes to get city attractions...are the highlight points which bring to Ariva Eden Hanoi Hotel the most competitive position. ... more   less 
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