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“Con Artists” 1 of 5 bubbles
Review of Van Hoa Hotel

Van Hoa Hotel
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Van Hoa Hotel
Ranked #498 of 578 Hotels in Hanoi
Glasgow, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Con Artists”
1 of 5 bubbles Reviewed July 5, 2012

Like other reviews we were picked up at the airport and apparently taken to our hotel where a man got in to our taxi to take us to their sister hotel as ours was full. First off I knew we weren't at the hotel we had booked but didn't have much of a chance to protest. The guy had a print out from our hotel and also took our booking form. He greeted us with "ah welcome, I see you are irish from your booking", which we had told the taxi driver. When we got out of the taxi we demanded to carry our own bags and then asked for our booking form back, once we had everything we said we would like to walk to our original hotel to ask them about it. Luckily they were fine about us leaving though had led us to believe our original hotel was two minutes away. Seemingly it was quite a trek and we ended up getting a reputable taxi to our original hotel which was not fully booked.

It was an unnerving experience which put a dampner on our arrival in Hanoi, it would seem they are doing it with a lot of places and stealing peoples custom. Do not give this hotel any business!!

Stayed July 2012, traveled as a couple
Helpful?
2 Thank viss1989
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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10 reviews from our community

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Rating summary
  • Location
    1.5 of 5 bubbles
  • Sleep Quality
    1.5 of 5 bubbles
  • Rooms
    1.5 of 5 bubbles
  • Service
    1.5 of 5 bubbles
  • Value
    1.5 of 5 bubbles
  • Cleanliness
    2 of 5 bubbles
Date | Rating
  • Czech first
  • English first
  • Any
English first
Mount Barker, Australia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed April 25, 2012 via mobile

We were not ment to be staying at this hotel, but the taxi driver must of had something going on with this hotel. The taxi took us to the correct address of our hotel and before we could get out he grabbed our booking from our hand and told us our hotel is sister hotel with Van Hao and we needed to say there. we kept saying to the staff no this is not the correct hotel but they insisted that that the other hotel had sent us. 4 days after our stay the hotel we were ment to be staying with sent us an email asking why we did not show up. They confirmed Van Hao scammed us!! DO NOT USE THIS HOTEL!

  • Stayed April 2012
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
2 Thank CassieL1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Hanoi hotels

Brisbane, Queensland, Australia
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 bubbles Reviewed April 24, 2012

We were taken to the wrong hotel from the start, yes our fault for trusting the taxi driver and then one of the hotels own staff who greeted us and told us that the hotel we were booked in was over booked so they took us to this hotel. The rooms were small and the shower and toilet facilities were poor. The shower was over the top of the toilet so in the middle of the night you ended up with wet feet. The staff also booked us our Halong Bay Tour which we were also shafted on with price. The hotel is also a bit of a walk out of the Old Quarter. The overall experience from this hotel was poor but we did need to stay somewhere and it made us more savvy for the rest of our trip.

  • Stayed April 2012, traveled with friends
    • 2 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
3 Thank Ross W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Van Hoa Hotel

Property: Van Hoa Hotel
Address: 97C Nguyen Truong To Street | Ba Dinh District, Hanoi 100000, Vietnam
Location: Vietnam > Hanoi
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Room Service Wheelchair access
Hotel Style:
Ranked #498 of 578 Hotels in Hanoi
Price Range (Based on Average Rates): $
Number of rooms: 18
Official Description (provided by the hotel):
Located in the center of Hanoi, walking distance of the city's beatiful Hoan Kiem Lake and other nearby places include the Tran Quoc Pagoda, Quan Thanh Temple, markets of Hang Bong and Dong Xuan. And also, easily, accessible the Water Puppet Theater. All 24 rooms are tailored satisfy guests' needs. ... more   less 

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