Henry, the consultant assisting us, was able to understand our requirements quickly and arrange a Halong Bay 1-day cruise that starts from Halong Bay early in the morning (instead of from Hanoi). Email communications was prompt and he was able to provide the answers and arrangements as needed. The actual tour guide who followed us was knowledgeable, helpful and flexible. Great Service overall! I would highly recommend to engage them if you are looking to work out your own "customized" Halong bay 1-day tour itinerary instead of following the "standard" day tour template that most other travel operators provide.
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