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“Service”
Review of The Time Hotel

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The Time Hotel
Ranked #461 of 606 Hotels in Hanoi
Reviewed May 31, 2013

A very good hotel.
Service is very good.
They are very helpfull, and can order good trips for you.
Its a good Place to start trips around.
They are not expensive.
In the area around there are mostly only viatnamese People, so its cheap.
Its not so far from the old quarter. But in the old quarter can prices be 2-3 times more than in areas With mostly vietnamese People.

Room Tip: For par its ok With a double room, but if friends take a suite. A suite have 2 beds, and a big bathr...
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  • Stayed: May 2013, traveled as a couple
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Thank Rolf O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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33 - 39 of 139 reviews

Reviewed May 30, 2013

The decoration is pretty good, it impressed me much. Its design looks like a boutique. It was the first time that I found that the hotel gave me more comfortable than ever before. The room is quite large and staffs are very friendly with clients. I can't imagine that my company did arrange such a great space for me. Wish that I would be there for upcoming trips (especially travel).

  • Stayed: May 2013, traveled on business
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Thank 220Trac220
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JenniferPham, Director of Sales at The Time Hotel, responded to this reviewResponded June 14, 2013

Dear 220 Track 220

Warmest greeting from The Time Hotel HaNoi

It is our honour to serve you again for your second trip to Ha Noi . We are highly appreciated for your great review. We hope that The Time Hotel HaNoi will become your house at Hanoi , Vietnam.

Wishing you have a bless job and looking forward to welcome you and your colleagues again soon .

Best regards.
The Time Hotel.

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Reviewed May 29, 2013

Im from Malaysia and had a business trip to Vietnam in early May. I got to know about the hotel through a friend. I had a great experience staying at the hotel as the services was pretty good with friendly environment. The vietnamese food offered at the restaurant was delicious and something that you shouldnt be missing out. It was a pleasant stay with great ambiance.

  • Stayed: May 2013, traveled on business
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Thank hildyta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 6, 2013

My wife and I are from Singapore and had quite a tough time deciding on which hotel to stay in Hanoi. After reading many reviews of Trip Advisor, we decided on The Time Hotel at 15 Hang Than Str. One has to be careful because there are 2 Time Hotel in Hanoi.
We enjoyed our 6D5N stay there. We met the lovely Ms.Hanh and the hospitality given by the receptionists and breakfast staff were commendable. We were also given a luxurious room after our return from Halong Bay & were pleasantly surprised becos we paid a budget price for a normal standard room.
The hotel is about 10 mins. short walk to Don Xuan Market and about 20 mins. to Hoan Kiem Lake. For grocery shoppers, there is a Intimex Supermarket (Hang Trong Street))opposite the lake which is near Trang Tien Plaza. The airport pick up to and fro hotel is efficient and prompt.
We certainly recommend this budget Hotel with a good service!

  • Stayed: May 2013, traveled as a couple
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Thank dchua43
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 29, 2013

I got to know of this hotel from the Australian group voucher website 'Our Deal.com'. The hotel was prompt in responding to my queries about availability, and subsequent email discussions with Ms Hahn from the hotel, helped to seal the deal. She booked the Halong Bay and Sapa tour for me at a discounted rate as a guest of the hotel. The hotel is at the fringe of the old quarter, so it's about a 500 m walk to the heart of the shopping streets, made further by the traffic. The hotel rooms are spacious, clean and has useful facilities like a safe and a PC (a rather slow one!). The best thing abt this hotel is the wonderful service provided by the reception and Ms Hahn. There was always a guide to take us to the airport and train station. The hotel arranged for the kitchen to prepare us an early breakfast and for late departures after check out, the hotel provided us with a room for shower. When we arrived early in the morning from Sapa, the hotel arranged for a guide to pick us up. All these made for a pleasant stay because there are taxi scams with 'adjusted' metres and the train announcements are only in Vietnamese, so a local guide is really handy.

Room Tip: We upgraded to Deluxe so that our rooms had windows. The front rooms face the street, so there's...
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  • Stayed: April 2013, traveled with family
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2  Thank apsara16
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 31, 2013

Had a 4D3N stay over at time hotel, the staff was very approachable and knowledgeable. Ms Hanh from the sales dept was able to direct us to the right location for the stuff we wanted to buy. Good wi fi connection in the hotel and not to mention, they serve wonderful Pho Ga! Will stay over there again if we happen to visit Hanoi next time! Cảm ơn!! & Take Care!

  • Stayed: March 2013, traveled as a couple
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5  Thank Jason S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JenniferPham, Director of Sales at The Time Hotel, responded to this reviewResponded June 14, 2013

Dear Jason S,

Warmest greeting from The Time Hotel HaNoi!

Thank you for taking time to write such a wonderful review about The Time Hotel. We are happy to know that you’ve had a pleasant and memorable holiday and appreciated the staff, service and facilities at our Hotel.

We’d love to look after you again who may be coming this way. Wishing you good health and warm wishes from all of us at The Time Hotel HaNoi

Thanks and best regards,
The Time Hotel.

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Reviewed March 26, 2013

Booked 4 nights but ended up staying only 2 nights. The photos are not an accurate portray of the hotel. The bed was so hard it was like sleeping on a wooden plank. Our room faced a noisy street and we got woken up by Hanoi traffic as early as 6am. Room isn't as clean as I would like it to bẹ The sheets were not changed just made each day. Breakfast was miserable, we only had breakfast on the first dạy, just toast and an omelette, the other options weren't very appetizing. the verandah is overhyped, it looks no where close to the pictures. The hotel is rather run down due to poor up-keep. Could have been a great value-for-money hotel with proper up-keep. Service varies drastically between day and night. Location wasn't so bad but rather far from the lake and the french quarters. Not much food option around in the night.

  • Stayed: March 2013, traveled as a couple
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Thank FussyAdelineT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JenniferPham, Director of Sales at The Time Hotel, responded to this reviewResponded March 28, 2013

Dear FussyAdelineT,

Warmest greetings from The Time Hotel - Hanoi!

Thank you very much for your valued comment and your stay with us.

The hotel management take extremely action to make sure our service and amenities were met. Attentively we read through your description and we had arranged our management meeting in order to improve the services.

The hotel services & maintenance teams are working on the mentioned issue now .

We look forward to seeing you again soon for another enjoyable and quality stay with us.

Best regards,
The Time Hotel.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Time Hotel

Address: 15 Hang Than | Ba Dinh Dist, Hanoi 10000, Vietnam
Location: Vietnam > Hanoi
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites
Hotel Style:
Ranked #461 of 606 Hotels in Hanoi
Price Range: $27 - $57 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Time Hotel 3*
Number of rooms: 36
Official Description (provided by the hotel):
The Time is brand new hotel as first class hotel among 3 stars hotels in Hanoi with best services and ideal location in 15 Hang Than, Ba Dinh, Ha Noi. Hang Than, a part of Ha Noi’s 36 ancient wards, is the main trading street for traditional Com cake, Phu The cake, Green Bean cake… With seven floors and 32 rooms, the hotel was designed to synchronize the modern beauty of Vietnam and Western inspiration.The Time is more than just an ideal place for your stay for business or for exciting touristic exploration. The Time Hotel strives to deliver all you need for the stay, as well as the coziest and most relaxing experience ever, a home away from home.Located in the 36 ancient wards of Ha Noi, The Time hotel is very close to many famous tourist destinations such as:- Dong Xuan market – one of the oldest market in Ha Noi, - Long Bien Bridge – a symbolic war relic of Vietnam.- Hoe Nhai Pagoda, the ceramic road, Co Ngu and Tran Quoc pagoda.- Hoan Kiem Lake, Trang Tien Plaza, Water Puppet….- And many other visiting spots…. ... more   less 
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