We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Location, price, and tour help”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Hanoi Symphony Hotel
Ranked #94 of 606 Hotels in Hanoi
Certificate of Excellence
Reviewed May 29, 2013

We stayed 3 nights, had a nice room with A/C and big bed. Manager very helpful in organizing trip to Halong Bay with V Spirit Tours. Breakfast very good and made to order - loved the lemon juice. Great place and very decent pricing. Bonus computer in the room and in lobby. Would stay here again!

  • Stayed: May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank TravelSmarterJZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a ReviewReviews (423)
Traveler rating
Traveler type
Time of year
Language
  • More languages

288 - 294 of 423 reviews

Reviewed May 23, 2013

We stayed here 3 times, once for one night and twice for two, due to the way our trip worked out. $19 per night, no ripoffs. Clean and good value for the Hanoi Old Quarter. Staff are friendly and helpful. We were upgraded once to a slightly larger room, and when we arrived early from Sapa (very tired) they let us check in right away. Do email in advance (you don't need to prepay, just email), as it's small (5 rooms?) and fills up.

  • Stayed: May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Cole M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 19, 2013

Great hotel. Spent 5 nights here. Staff were friendly. Turned up very early on first day and was given a free breakfast, good start. Would recommend. They have a lift so being on the 5th floor was not a problem. Also good English speaking channels.

  • Stayed: May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank GAMlondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 14, 2013

As the title says, the staff went out of their way to make our stay in Hanoi a very enjoyable one.
They upgraded us twice, to a large room with flat screen tvs.
They kept our bags for three days while we went to halong bay.
They extended our check out time at no extra charge.
They booked us a taxi and rang to confirm.
I highly recommend the symphony hotel, very affordable and run very professionally.
Owen, Wales

  • Stayed: May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank Owen M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 3, 2013

Our intended stay at the Hanoi Symphony Hotel was only one night as we were off to Sapa the next evening. We had a really whirlwind itinerary - we were to arrive back in Hanoi from Sapa at 5 AM a couple of days later and then depart for Halong Bay the same day at 8 AM. Not only did Cuong (the manager) offer to let us keep our bags at the hotel, he invited us back to the hotel at 5 AM upon our return to have breakfast and shower before departing to Halong Bay. At 5 AM in the morning, needless to say, nothing is open. We were so grateful to have a place to just relax and eat properly before heading on a 4-hour bus ride to Halong Bay.

Unfortunately, our overnight stay on a boat in Halong Bay was cancelled due to bad weather but fortnuately, Cuong had a room for us when we arrived back in Hanoi. The next day, we were leaving Hanoi really late in the evening so he let us rest in the hotel almost the whole day without worrying about the checkout time and arranged for a car to take us to the airport. The personal attention to your well being from the hotel staff is incredible!

As far as the rooms go, they are very clean (something very important to us), simple and sufficient. There is even a computer with internet in every room. Breakfast was simple but hearty (eggs cooked to order, pancakes, noodles, butter + toast, etc).

The location was amazing too - very close to walk to Hoan Kiem nightlife and lake.

Will definitely stay here again and recommend it to all our friends! We cannot say enough good things about this hotel and the staff here!

Room Tip: We stayed in two different rooms during our stay. We first stayed in a room on the second floor tha...
See more room tips
  • Stayed: April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank BRS640
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 1, 2013

The Symphony is a nice hotel, well located in the old quarter of Hanoi. We spent 10 nights in total there, and during that time it felt like home to us. We initially stayed six nights before going to Sapa, and then four nights on our return. For the first 6 nights we were upgraded to a triple room at the front of the hotel. The room was large and had a balcony overlooking the street. On our final 4 nights, we had a standard room at the rear of the hotel which was smaller but quieter.The staff was very friendly and gave good advice on tours and places to visit. Overall a great value for money option in Hanoi.

  • Stayed: April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Nigel H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HaNoiSymphony, General Manager at Hanoi Symphony Hotel, responded to this reviewResponded August 4, 2013

Dear ValH21,
Thank you so much for sharing your nice experience with hotel. I'm so glad that you found it worth staying with nice and clean room, good food and awesome staff. We, Hanoi Symphony hotel, always do our best to keep our services high. Besides, I saw that you were satisfied with the room rate. I'm pleased to share with you that we were happy with your booking and gave you good rate as a small gift. If you or your friends tend to come to Vietnam in the near future, it will be our pleasure to be your guide. Look forward to seeing you.
Thanks and best regards,
Cuong Cao

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 1, 2013

I don't make a habit of posting reviews (I guess I'm just too lazy to bother). However, in this case I will make an exception. I was recommended The Symphony hotel from a friend that stayed there last year. The staff at Symphony hotel really made my trip to Vietnam memorable. I was only in Hanoi for a very short stay and they helped me to arrange all my trips and transfers. I booked onto a trip to Halong Bay and Sapa, both meeting my expectations. They really went out of their way to ensure I had a great stay,

The rooms are reasonably priced, clean and everything worked as it should. Breakfast is basic but perfectly fine (I had toast and coffee most mornings but there were other things on the menu also)

The location is in right in the heart of the old town but be prepared to get lost in the maze of Hanoi streets.

  • Stayed: April 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank danulz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HaNoiSymphony, General Manager at Hanoi Symphony Hotel, responded to this reviewResponded August 4, 2013

Dear Danulz,
Thank you for your great review on T.A. We are really happy because we made your exception in this time. We understand that you really satisfy with our service, our tour, our hotel room and our food so that we can have good passion to write feedback to us.
We also thank you your friends who recommended our hotel to you. We had really nice guests and we tried our best to serve you and another guests. Thank you so much because we see that our effort can make a wonderful result.
Wish you and your family the best and we hope to have another chance to serve you and your friends at our hotel.
Best regards,
Cuong Cao.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Hanoi hotels
0 mi away
Golden Moon Suite Hotel & travel
0.3 mi away
Tu Linh Legend Hotel
Tu Linh Legend Hotel
#66 of 606 in Hanoi
1,059 reviews
0.1 mi away
Hanoi Serendipity Hotel
Hanoi Serendipity Hotel
#75 of 606 in Hanoi
272 reviews
Show Prices
Show Prices
Show Prices
0.2 mi away
Serenity Villa Hotel
Serenity Villa Hotel
#64 of 606 in Hanoi
414 reviews
0.2 mi away
Hanoi Golden Moment Hotel
0.1 mi away
Hanoi Charm Hotel
Hanoi Charm Hotel
#50 of 606 in Hanoi
526 reviews
Show Prices
Show Prices
Show Prices

Been to Hanoi Symphony Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hanoi Symphony Hotel

Address: 01 Hang Hom street, Old Quarter, Hoan Kiem | Hoan Kiem, Hanoi 84-4-3938 1788, Vietnam
Location: Vietnam > Hanoi
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Airport Transportation
Hotel Style:
Ranked #94 of 606 Hotels in Hanoi
Price Range: $33 - $63 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hanoi Symphony Hotel 3*
Number of rooms: 12
Official Description (provided by the hotel):
Hanoi Symphony Hotel is situated in Hanoi's historic Old Quarter, a 5 minute walk from scenic Hoan Kiem Lake and the Opera House. It offers modern rooms with free Wi-Fi. Air-conditioned rooms at Hanoi Symphony feature satellite TV and an in-room safe. A refrigerator and hairdryer are also provided. The Hanoi Symphony Hotel has travel desk to help guests with trip planning. There is a business center available and laundry service is provided. Guests wishing to eat in can do so at the Hanoi Symphony's restaurant and cafe. Hanoi Symphony Hotel is 10 minute walk from Ho Chi Minh Mausoleum and Van Mieu. It is approximately a 40-minute drive from Noi Bai International Airport. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Agoda, Travelocity, Orbitz, Priceline, HotelQuickly, Cancelon and TripOnline SA so you can book your Hanoi Symphony Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing