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“Excellent lunch and evening meal”
Review of Kangaroo Cafe

Kangaroo Cafe
Ranked #116 of 2,258 Restaurants in Hanoi
Certificate of Excellence
Price range: $2 - $10
Cuisines: Australian, Cafe
More restaurant details
Restaurant details
Good for: Local cuisine, Families with children
Dining options: Dinner, Breakfast, Lunch, Late Night, Reservations
Description: Since 1994, The REAL Kangaroo Cafe (TM) has been providing great food, drinks & reasonably priced tours for singles, couples, families & small groups. At the Real Kangaroo Cafe (TM) we serve Vietnamese, Vegetarian & Western food & all at local prices. Our famous Hamburgers, Mugs (not eye baths) of Tea & Coffee (with real milk too) & the coldest beer in Viet Nam have always proven to be popular with our guests. We come in for some grief here on TA sometimes but you'll notice that it's always from a new breed of tourist, the ones with no cameras. It's a recent phenomena called astroturfing & we wish there was a lot more done to get rid of these fake posters. The best way to tell a fake post is that they're recently joined, post no pics or videos & almost no real info. You'll find our Mob here at the cafe to be fun, helpful & decent too & we really do look forward to meeting you in Ha Noi.
Sidcup, United Kingdom
Level Contributor
29 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 26 helpful votes
“Excellent lunch and evening meal”
Reviewed March 23, 2014 via mobile

Surprised by the previous bad reviews. We ate here twice and found the food really good.

Varied menu, with local and western choices and the food was delicious with good size portions.

Spoke to Max the owner. Interesting character and passionate about his business.

They also serve the best beer in Vietnam!

Visited March 2014
Helpful?
Thank ttbridges
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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340 reviews from our community

Visitor rating
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    10
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Hoi An, Vietnam
1 review
common_n_restaurant_reviews_1bd8 2 helpful votes
“Bad food on Ha Long Bay tour . . .”
Reviewed March 13, 2014

Its not as splendid as it thinks it is, sadly. We went on the Ha Long Bay tour and although the tour itself was good I have to be honest and say the food on the boat is absolutely vile (sorry Max but it is). Food in the cafe is good, no complaints there.

Visited March 2014
Helpful?
2 Thank Sue L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RealKangarooCafe, Owner at Kangaroo Cafe, responded to this review, March 16, 2014
Here we go again .....

1st time poster, no pics & a bagging here without any details, none at all ???

Surprise, surprise.

You claim our food was vile but you kept it a secret from the guide, staff on the boat & us back at the cafe ???

Really ?

No details of "which" Ha Long bay tour you took with us.

And the other very strange thing is that .....

What about the other passengers, why didn't they complain or at least talk to us when they returned.

I don't believe you did our tour at all & especially when you have very opportunity to speak to so many people & express your displeasure .....
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Friedberg, Germany
Level Contributor
3 reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
“Disappointed ”
Reviewed March 10, 2014 via mobile

Today we've been at the kangaroo restaurant and couldn't wait for having "the best burger" of Hanoi but wasn't good as people recommend on trip advisor. We had the cheeseburger with bacon and egg, fries and side salad came with it. The quality of the meat was good but not seasoned at all, there is no sauce coming with it and for my opinion the bread where to big that almost the burger taste too much like bread. The staff were friendly so been the owner! Ice coffee was delicious but the coke could have been colder !

Helpful?
3 Thank dahousecat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hays, Kansas
Level Contributor
448 reviews
309 restaurant reviews
common_n_restaurant_reviews_1bd8 302 helpful votes
“A waste of time!”
Reviewed March 8, 2014

We have been in Asia for quite a while, so wanted to get some western food. This is NOT the place to go. Hamburger had no taste and the fries were not worth eating. If this place was in a country where real hamburgers were served, it would have been closed a long time ago. There are too many much better options to waste your time here. And the place is like a dungeon with no windows. Do yourself a favor and walk on past!

  • Visited March 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
3 Thank kuyals
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RealKangarooCafe, Owner at Kangaroo Cafe, responded to this review, June 25, 2016
A waste of time you reckon !!!

I tell you what a waste of time is & it's going to dozens of American Fast Food Franchises expecting something different.

We've been here for 19 years & doing very well too unlike the fast food franchises you prefer so much.

We're not at all like any of your favourites & would never want to be.

Arby's, Mc Thingos, Domino's, Wendy's & on & on too BUT finding fault with them is bad enough but criticising the staff is way too much.

These poor kids are paid next to nothing just like you paid to eat there & you assuming that any of them will be different in any way .....

That's not how franchises are set up or operate !!!

I can't believe how many Chain Mobs but in different locations you went to & then reviewed, I really can't.

That you didn't like our hamburgers is understandable considering the places you eat in.

Your criticism without photos is cute too & our place is not at all like you describe.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brisbane, Australia
1 review
common_n_restaurant_reviews_1bd8 5 helpful votes
“I love Kangaroo Cafe”
Reviewed February 22, 2014

Tonight a bunch of us English teachers are having a group dinner at Kangaroo Cafe. I love the place, the food and the staff. Max, the owner is a great guy also. We've all lived in Hanoi for months and some of us up to 3 years, we know Hanoi and we choose to eat here. Especially because of the very good hygiene standards and the fact that they serve Vietnamese and Western food. I love the lamb burger with genuine Aussie lamb.
If I book a trip it will be through Kangaroo Cafe as I completely trust their services and I know I will not get the run-around. This is my true and honest opinion! Go to Kangaroo Cafe.

  • Visited February 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
5 Thank Mark H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RealKangarooCafe, Owner at Kangaroo Cafe, responded to this review, March 19, 2014
Thanks for your post & your reply, via TA, to me as well.

Funny thing with all the “suspicious” & very critical (but rarely without details) posts on here about us, you’re the very 1st poster I’ve contacted that replied to us ???

The alleged “genuine posters” have NEVER responded to my emails, via the Trip Ad service.

The lack of any real details, the absence of photos, the huge generalisations ……

It really does beggar belief.

Anyway mate, thanks again & we look forward to the group from your school again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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