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“GOOD VALUE AND GREAT STAFF” 5 of 5 bubbles
Review of Hanoi Dolphin Hotel

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Hanoi Dolphin Hotel
Ranked #307 of 578 Hotels in Hanoi
Vigo, Spain
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“GOOD VALUE AND GREAT STAFF”
5 of 5 bubbles Reviewed August 6, 2010

Good location, Clean and spacious rooms, and good value. But more than before mentioned I would remark the fantastic treatment received from the Staff.
They assist you to whatever you could need (baggages, taxis, information and booking of tours, airports, tickets...), and whenever you could need it during your stay, even if the problems are not strictly related to the Hotel, and always in the most friendly way.... Not usual.
Thank you all guys, you made us feel at home!

  • Stayed July 2010, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank cotonda
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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45 reviews from our community

Traveler rating
    29
    9
    4
    2
    1
See reviews for
4
22
5
3
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • Italian first
  • Spanish first
  • Any
English first
Copenhagen, Denmark
1 review
5 of 5 bubbles Reviewed July 30, 2010

While Hanoi Manor hotel is good value for money (we stayed in one of the more spacious rooms facing the street), the staff is what really separates this hotel from any hotel we've been staying at so far.

Besides offering great advice on restaurants and tourist sites, they were true life savers on more than one occasion. They allowed us to check in before time when we arrived to Hanoi in the middle of the night, and offered us to take a shower, when we returned to Hanoi after a trip to Halong Bay, just to pick up the luggage they had stored for us.

That's the kind of genuine interest and personal service you'll never see at larger hotels, and if you don't need all sorts of amenities, but prefer nice rooms, great location and a truely friendly feeling, this is the place to stay while in Hanoi.

  • Stayed July 2010, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank CPH_traveller_81
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dunedin, New Zealand
Level Contributor
41 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 bubbles Reviewed July 20, 2010

Stayed in a double room, fridge, a/c, tv, bathroom h/w.
Everything was really clean, the wifi was really good.
Breakfast was included in the price and it was really good.
The staff were all super.
There is a disco right next door which runs till about 12 but it didn't bother us.
The location is good.
Def recommend and would stay again.

  • Stayed July 2010
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Jim_499
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
South Coast
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed July 10, 2010

New hotel located very centrally in the old quarter of Hanoi.What stood out most about the Hanoi Manor was the service. Nothing was too much for the staff - including going to the market to get a saw so that I could cut a wall hanging frame in half to get it in my suitcase. Organising taxis and mopeds was no problem - all sorted by the attentive front of house staff. Will definitely stay there again if I get a chance to return to Hanoi.

  • Stayed July 2010, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank boff00y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hanoi Dolphin Hotel

Property: Hanoi Dolphin Hotel
Address: 61 Luong Ngoc Quyen Street | Hoan Kiem, Hanoi 00844, Vietnam
Location: Vietnam > Hanoi
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #307 of 578 Hotels in Hanoi
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hanoi Dolphin Hotel 3*
Number of rooms: 42
Official Description (provided by the hotel):
Located in the Hanoi Old Quarter, Hanoi Dolphin Hotel is one of the best three star hotel in Hanoi.On June 28th,2012, a new hotel called Hanoi Dolphin Hotel along with the new owner is located in the heart of Hanoi , Vietnam scale of a three star hotel. This is a bold decision and leap forward development of the new hotel management to enter the market of travelers and tourists.Conveniently situated at 61 Luong Ngoc Quyen, one of the busiest street of the Hanoi Old Quarter, just walking distance to the famousHoanKiemLake. It provides easy access to many famous attractions such as the Opera House, the Water puppet Theatre, theTempleof literature, Dong Xuan Market, theVietnameseArt Museum, andSt. Joseph’s Catholic Church…Boasting 42 luxurious and boutique rooms, they are large and well furnished with mini bar, LCD TV, air – conditioning, safety deposit box and bathtub or standing shower. Most of the room has a panoramic view of the city. Restaurant, tour arrangement and massage service are also available on site. Hanoi Dolphin Hotel is definitely the best choice for leisure and business travelers.Come to Hanoi Dolphin Hotel, you can see our hotel’s entrance gate was designed with a tiled roof like that of aVietnamese lord's residence. Walking along the tree lined terrace, you will see a exciting eight store Dolphin. Impressed by the warm and luxurious atmosphere of our lobby and reception, you will quickly feel like home. Apart from the huge number of guest rooms, an ambience of elegance as well as the hospitality and professional staffs will bring guests the most comfortable atmosphere and memorable feeling.Our commitment to bring value beyond customer expectations " MORE THAN HOTEL" . ... more   less 

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