I am an avid traveller and my choices of hotels depends a lot on the reviews i read.Well i am shocked that my fallow travellers have given it a 10.Unless this was before it changed hands.
The staff had no idea what they were doing,I even tried to change room twice.I had a wet room but was missing a door so every time I had a shower, the place was flooded(this was one of their best room).All the compliments were from other hotels,(soap,Shampoo,tooth brush etc).Their business card has another name too LE MANOR HOTEL and some name tippexed over.We were told there is complimentary fresh fruit in the room! well got a packet of dry jack fruit chips .Breakfast was a joke they served stone called coffee and the tea came in a plastic jug.Location was awful,it felt like entering a brothel.There are some lovely hotels around the same area and more reasonable.They are improving the place but surely don't know how to run the place.
- Official Description (provided by the hotel):
- Located in the Hanoi Old Quarter, Hanoi Dolphin Hotel is one of the best three star hotel in Hanoi.On June 28th,2012, a new hotel called Hanoi Dolphin Hotel along with the new owner is located in the heart of Hanoi , Vietnam scale of a three star hotel. This is a bold decision and leap forward development of the new hotel management to enter the market of travelers and tourists.Conveniently situated at 61 Luong Ngoc Quyen, one of the busiest street of the Hanoi Old Quarter, just walking distance to the famousHoanKiemLake. It provides easy access to many famous attractions such as the Opera House, the Water puppet Theatre, theTempleof literature, Dong Xuan Market, theVietnameseArt Museum, andSt. Joseph’s Catholic Church…Boasting 42 luxurious and boutique rooms, they are large and well furnished with mini bar, LCD TV, air – conditioning, safety deposit box and bathtub or standing shower. Most of the room has a panoramic view of the city. Restaurant, tour arrangement and massage service are also available on site. Hanoi Dolphin Hotel is definitely the best choice for leisure and business travelers.Come to Hanoi Dolphin Hotel, you can see our hotel’s entrance gate was designed with a tiled roof like that of aVietnamese lord's residence. Walking along the tree lined terrace, you will see a exciting eight store Dolphin. Impressed by the warm and luxurious atmosphere of our lobby and reception, you will quickly feel like home. Apart from the huge number of guest rooms, an ambience of elegance as well as the hospitality and professional staffs will bring guests the most comfortable atmosphere and memorable feeling.Our commitment to bring value beyond customer expectations " MORE THAN HOTEL" . ... more less