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Hanoi Legacy Hotel Hoan Kiem
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Reviews (517)
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All reviewsmr martinhalong bayold quarternight marketdong xuan markethotel is locatedtravel deskthe hotel managertourist attractionsexcellent hotelstayed for nightsrooms were very cleanlocal foodphoheartjacuzzistreet
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Reviewed January 4, 2014 via mobile

Booked family room with jacuzzi. Unfortunately jacuzzi was out of order. Reported few times but not fixed. Wifi was a let down, Very poor signal. Bath towels were torn. Some of the staff had difficulty communicating in English. Breakfast was average. Building looks quite old. Besides that hotel is fine. Nothing great. Need to improve.

Stayed: January 2014, traveled as a couple
Thank waran187
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 31, 2013

This hotel is very well placed in the heart of Hanoi market district.
It is clean and the breakfast was excellent. The staff were very friendly and helpful.

Only downside was that our room did not have an outside window, but this is typical of the many narrow buildings located in the old quarter.

Highly recommend !

Stayed: December 2013, traveled with family
Thank Jo S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 30, 2013 via mobile

Different rooms available, one double very small with annoying shower curtain(!) and another with a very good size and excellent spacious shower. Friends stayed in a room with one of those 'spaceship' showers with side jets and steam. We also caught a glimpse of a room they are renovating with all new furniture and a nice balcony on the 7th floor.

Very clean and modern with great wifi. Breakfast decent with lots of choices. Staff very friendly and helpful, particularly the young smiley doorman!

Only quibble is in the smaller room on our last night after Halong Bay we both got bit, we assume from bugs in the bed.

  • Stayed: December 2013
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Thank KJDGlos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 30, 2013

Having travelled the length of Vietnam this was the last hotel I stayed at and in comparison to the predecessors it was nt quite up to the same standard
I stayed here on 3 occasions in between trips (hotel prebooked) and it was adequate but no fondness for it.
A possible Vietnamese thing is to call a room 'Superior' when actually this is basic!! I am also really not a fan of internal 'windowless' rooms (especially when on holiday!!). Hence each room I stayed in was small, and windowless (well there was a tiny one up high onto corridor). Being internal each room had a damp smell; however it was quite nicely decorated and had tea/ coffee to use which was appreciated. There are room safes- but not usable. Being internal did mean it was quiet from outside noise- though thin walls from other guest noise!)
Due to size of hotel (small width, but longer going back) everything is quite galley like. The breakfast room is small, and hence limited choice- but it is adequate and seemed fresh and hygienic.
The staff are nice and willing to help you- although small improvements like giving you a map of area would be helpful rather than asking.
The wifi is dodgy!
The location is ok. It is in the heart of the old quarter, but not in a tourist type area- so you have to walk quite far amongst the higgidly piggdly streets to find restaurants and shops you would want to purchase items in. (It is close to metalwares, bamboo, wood, gravestone streets not exactly tourist purchases!)
There is some problems with getting taxis to pick you up/ drop off due to one way street, and it seeming to be quite unknown and a small street.
I appreciate being in the city centre, and space being a premium most hotels looked to be quite small, so it is not a bad choice, but just not really for me. I would recommend going south a bit further and staying in the French Quarter or to the South of the lake where buildings are less crammed in, and visiting the Old Quarter.

  • Stayed: November 2013, traveled solo
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Thank begemed
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 29, 2013 via mobile

I didnt really stay at this hotel though because they room is full and their system having some trouble so my booking for my agent didnt get record. But the good thing is they apoligize sincerely and upgrade our room to their other branch hotel near there, they manage the problem well

  • Stayed: December 2013
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Thank Annisa L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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