Their English was limited and couldn't clearly direct me in the right way when asking for directions. Their walls are thin but I guess any lady screaming at the top of their lungs in the room next door is tough to avoid. We complained to the front desk and were able to stop the noise.
On a personal note, when trying to book the hotel directly, I never got a response until 11 days after and had already booked through agoda.com which was a mistake.
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