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“Excellent customer service, love the food.”

Halong Phoenix Cruiser Day Tour
Experience for Yourself
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$145.00*
and up
2-Day, 1-Night Halong Bay Discovery Cruise from Hanoi
More attraction details
Attraction details
Owner description: Discover the splendors of Halong Bay aboard the Halong Phoenix Cruiser, a wooden junk that combines classic beauty with modern comfort. Designed with Asian traditional junk, luxurious and elegant. From the moment you step on board, you will feel pampered. Our professional crew and experienced captains can take you to explore tranquil scenery in the safest conditions.
Useful Information: Activities for young children, Activities for older children
Seattle, Washington
1 review
“Excellent customer service, love the food.”
Reviewed September 15, 2013

Thank you Halong Phoenix Cruise.
We had amazing time. We love the food, custumer service, the room so clean. Can't say more about this trip. Highly recommend.

Visited May 2013
Helpful?
Thank Rose N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
southpacificvietnam, Manager at Halong Phoenix Cruiser Day Tour, responded to this review, October 9, 2013
Dear Rose N,

Thank you for sharing your experience in our Halong Phoenix Cruiser.
We are happy to read that you love your vacation with us.

We hope to see you again soon.

Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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419 reviews from our community

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Date | Rating
  • Chinese (Traditional) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Vietnamese first
  • Any
English first
Nice, France
1 review
common_n_attraction_reviews_1bd8 1 helpful vote
“An unforgettable stay in Halong Bay”
Reviewed September 11, 2013

Congratulations to "Halong Phoenix Cruiser Day Tour" for this cruise 3 days and 2 nights in Halong Bay because we had a wonderful time on a luxury boat. This boat was beautifully decorated and the room was very comfortable with a bathroom very clean and everything you needed. The meals were very goog and plentiful with seafood specialties.
The crew was really nice and always available to us tu serve us. Their clothes were perfect.
Our guide was very friendly. We also made the canao and kayak of sea in Halong Bay. It was really fantastic. We also bathed in Halong Bay. We visited a unique cave.
The last day washe best surprise : the captain had our wedding on luxury boat. It was just great and unforgettable. Thank you very much to the agency for organizing this cruise !

Visited July 2013
Review collected in partnership with this attraction

Helpful?
1 Thank Mario P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
southpacificvietnam, Manager at Halong Phoenix Cruiser Day Tour, responded to this review, October 9, 2013
Dear Mario,

Thank you very much for your review. We always do the best for you experience the most.

Hope to see you back

Cheers
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jakarta, Indonesia
Level Contributor
34 reviews
18 attraction reviews
common_n_attraction_reviews_1bd8 18 helpful votes
“Lovely experience on boat!!”
Reviewed August 10, 2013

We took 2 days and 1 night tour and it was nice indeed. The food is lovely and tour guide was very helpful. The room was not as spacious as 5 stars cruise but its clean with shower and hot water. The view is stunning. They will take you to kayaking as well! Can't say more you should experience yourself ;)

Visited May 2013
Helpful?
3 Thank NhazzlaM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Level Contributor
48 reviews
18 attraction reviews
common_n_attraction_reviews_1bd8 47 helpful votes
“2 Days 1 Night trip from Hanoi - A few let downs”
Reviewed July 29, 2013

We recently took a 2 day, 1 night trip from Hanoi to Halong Bay with Phoenix Cruises ('Deluxe' option, US$125 per person).

While we enjoyed our visit to Halong Bay, as it is a spectacular & impressive location, I could not recommend this particular option with this company. There were some aspects of the description that were not provided on our trip.

Firstly, the company acknowledges that there is an unsustainable amount of visitors to Halong Bay, and they they choose an alternative route. There is no noticeable difference, as the harbour and bay was very busy (even in the low season). The bay is also quite polluted with household rubbish, which seemed unavoidable, which is very disappointing for such a majestic location of natural beauty.

On our trip, there was also supposed to be night squid fishing and tai chi in the morning. Both of these were cancelled and not available.

Of all of our guides in Vietnam (most of whom had excellent english), we had the most difficulty understanding our guide from this company. He often didn't explain things clearly (e.g. how best to paddle the kayaks) or let us know how long we would be getting off the boat for.

This company also runs the backpacker cruise options to Halong Bay, and while this is one of the cheaper cruises to Halong Bay, I would not recommend choosing this company to visit Halong Bay.

Visited July 2013
Helpful?
4 Thank SAust
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
southpacificvietnam, Manager at Halong Phoenix Cruiser Day Tour, responded to this review, July 29, 2013
Dear SAust,

Thank you for your feedback that was appreciated to improve our services.

Please certify further details on which date you took the trip, who was the guide with you or any orther information that helps us find and check all the unavailable or cancelled services above.

Or please contact us at customercare@halongphoenixcruiser.com for any additional detailed information.

We look forward to hearing from you soon

Thank you
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
Level Contributor
13 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 13 helpful votes
“fantastic cruise”
Reviewed June 12, 2013

Our 2 day, one night cruise was one of the highlights of our 21 day holiday of Vietnam. Forget the 4 hr bus ride to get there,it just is.From the moment we boarded, the service was impeccable, our room was luxurious, the staff very friendly and professional.The food was lovely and they accomodated our food allergy very well.We had only 7 other guests and we all got on famously.Night squid fishing,tai chi on the top deck at dawn,canoeing,it was all fabulous,and also plenty of time for relaxing.

Visited May 2013
Helpful?
1 Thank essamy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
southpacificvietnam, Manager at Halong Phoenix Cruiser Day Tour, responded to this review, July 29, 2013
Dear Essamy,

Thank you very much for your review. We always do the best for you experience the most.

Hope to see you back

Cheers
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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