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“3 Days 2 Nights - A Wonderful Trip!”

Halong Phoenix Cruiser Day Tour
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$129.00*
and up
2-Day, 1-Night Halong Bay Discovery Cruise from Hanoi
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$55.00*
and up
Halong Day Tour - Deluxe Option with Small Group
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$250.00*
and up
Halong Bay Kayaking Explorer 3 Days 2 Nights on Phoenix Cruise
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Owner description: Discover the splendors of Halong Bay aboard the Halong Phoenix Cruiser, a wooden junk that combines classic beauty with modern comfort. Designed with Asian traditional junk, luxurious and elegant. From the moment you step on board, you will feel pampered. Our professional crew and experienced captains can take you to explore tranquil scenery in the safest conditions.
Useful Information: Activities for older children, Activities for young children
Reviewed May 13, 2013

When I was searching for a tour company to go with to Ha Long Bay, my primary concern was safety. Soon after that came kayaking. Reading many many horror stories from people who have gone with companies that do not provide life vests or a guide while kayaking the bay, I was extremely careful to make sure that this was not the case. I'm happy to report that the Ha Long Phoenix Cruiser was the perfect experience, and I felt completely comfortable (and pampered!) the entire time.

We stayed aboard the Phoenix Luxury Cruiser (smallest of the company's three junks) which has ten cabins, all impeccably neat, with down comforters, a rain head shower, air conditioning and of course, lovely views of the bay right outside your window. Upon arriving we were treated to an amazing lunch with literally 12 different dishes of vegetables, rice and seafood. The trip to the surprising cave and ti top island was definitely impressive, but I have to say they are by far the top two attractions for all the boats to visit and so were extremely crowded. After that first day though, no more crowds for us!

Dinner that evening surpassed lunch in abundance and luxury, with even more delicious dishes straight from the sea and lovely cocktails mixed at the bar. It is certainly worth noting as well that all of the staff from the tour guide to the crew on board the ship are incredible. They are so helpful and kind and answered all of our questions very well! After dinner we even got to try out squid fishing, which I was not so good at, but it was a wonderful experience nonetheless.

The next day we spent kayaking around and visiting private beaches. In the morning we were able to kayak for a solid 2.5 hours, followed by lunch and jumping off of the boat into the refreshing water. Then we moved to another spot and paddled around for another 1.5 hours, exploring some of the caves and tunnels while being led by our tour guide (felt much better with him leading us as some of the caves can be extremely dangerous...) The next day we were able to paddle for another hour before heading back to Hanoi.

Overall, everything about this trip surpassed my expectations! I love to kayak, so this was a perfect taste, although if you expect this to be a full-day kayak adventure, be forewarned! There are other activities mixed in along with quite a bit of travel on the support boats. Would recommend this to anyone who wants to see the beauty of Ha Long Bay!

6  Thank Natty_Lite92
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
southpacificvietnam, Manager at Halong Phoenix Cruiser Day Tour, responded to this reviewResponded May 28, 2013

Dear Natty_Lite,

Thank you very much for your review with our newest Phoenix Luxury Cruiser. She belongs to the pioneering new generation of luxury vessels cruising in Halong Bay with semi classic western style.

Her route is very authentic with relaxing enjoyment, especially for 3D/2N full day kayak that you experienced.

Hope to be served you again soon

Best regards

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Reviews (429)
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317 - 321 of 429 reviews

Reviewed April 30, 2013

We booked a pretty luxurious room for an overnight on the boat in Halong Bay. After being picked up 1/2 an hour late and taking the 4-hour bus ride from Hanoi, we were told just upon arriving at the marina that we would likely be unable to stay the night because of weather conditions. We waited at the marina for another 45 minutes and then we ferried to our boat, fed lunch, taken to a cave for an hour, and then brought back to shore and bussed back to Hanoi. We arrived back in the city after 11pm, had no assistance re-booking our hotel room, having been given no dinner and were dropped off by the lake and told to walk to our hotel. For this privilege, we were charged $100 and refunded only the remaining portion of what we paid. It never rained, and the weather was sunny and clear throughout. It is absurd that this company thinks it can cancel like this and pretend that its customers have "opted" for a day trip and charge accordingly. We were given no option and certainly would never have chosen to spend 9 hours on buses to eat lunch on a boat and look at neon-lit stalagmites. A complete rip-off and unconscionable. The family with two children in tow under the age of 5 should sue.

5  Thank Liz_and_Daniel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
southpacificvietnam, Manager at Halong Phoenix Cruiser Day Tour, responded to this reviewResponded May 1, 2013

Dear Liz_and_Daniel,

Thank you for your feedback that help us improve our services. As far as you know, unfortunately, all the passengers who come to visit Halong Bay on Apr 28th, 2013 and Apr 30th, 2013 have been shortened the trip due to bad weather conditions.

All the cruise operators in Halong Bay as well as the Quang Ninh authorities - did care about safety, the 1st concern of customers abroad. It's a pity that the weather's pretty good in day time but gusty winds came by night then you could visit the day trip - route one with permission from Halong Bay administration only. That's really unexpected case.

We're sorry for any inconvenience caused by in this stormy season. We wish we could serve you better and should you have any further concern, please feel free to contact us at sales@halongphoenixcruiser.com for information in details.

Thank you and best regards

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Reviewed March 30, 2013

We booked this cruise through Halong Bay Legends agent and it was very well done. Picked-up at the hotel by a Halong Phoenix bus and steadily driven to Halong Bay, we cannot hold the road and traffic against them. even though there were only 4 of us taking the one-day cruise the boat and staff were great serving a very nice and plentiful lunch.

The cruise along the bay was pleasant and the view is great, we really enjoyed and only regret we could not do a 2 or 3 day trip.

3  Thank Jeroen O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
southpacificvietnam, Manager at Halong Phoenix Cruiser Day Tour, responded to this reviewResponded May 1, 2013

Dear Jeroen O,

Thank you very much for your feedback that helps us improve our services.

Road condition & traffic are something that we can't solve easily. We would like to thank for choosing and being happy with our services.

Wish you good health

Best regards

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Reviewed February 23, 2013

What a great day with Halong Phoenix! The tour guide was very knowledgeable and entertaining and the food on board was great. But the bay - oh, the bay! It is truly incredible. These folks make it easy to go!

2  Thank fenimorel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
southpacificvietnam, Manager at Halong Phoenix Cruiser Day Tour, responded to this reviewResponded May 1, 2013

Dear Fenimorel,

Thank you very much for your nice experiences with us.

Best regards

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Reviewed February 15, 2013

There was so many choices of Halong Bay cruises that it was overwhelming. We booked it in Hanoi the day before, and it wasn't our first choice. However now having done it, we felt it was perfect for us. We wanted somewhere not too stuffy or fancy and more suitable for late 20s/early 30s. There was a good mix of people on this cruise and we had plenty of people to chat with which was a bonus. The first day was very busy & touristy, so I can see how some people might feel a little disappointed if they are wanting a peaceful experience of the bay. However out of the 30 odd people staying on the cruiser, only 6 of us were staying for the 2nd night. This meant it was just this small group that went on the all day kayaking trip with our guide. This was amazing, we went well away from any other boats or tour groups and spend a lovely day really absorbing the beauty of Halong Bay. The Phoenix Cruiser itself was nice with good rooms and reasonable food. But essentially the bay speaks for itself, so I wouldn't worry too much about which boat to take.

3  Thank anya1506
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
southpacificvietnam, Manager at Halong Phoenix Cruiser Day Tour, responded to this reviewResponded May 1, 2013

Dear Anya1506,

Thank you very much for your nice review. We're happy that you enjoyed our most wanted trip in the secluded area with 3D/2N - full day kayak.

Wish you good health.

Best regards

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