We were greated by very friendly and welcoming staff upon arival and we checked in to our balcony room.
We were escorted upstairs to our room (no lift just stairs) room looked nice but had small bathroom (not a full size bath), the bed was rock hard and we were told our room had sound proof windows!!!!! Not a chance they were! The beeping coming from the road was consistent and it was almost impossible to sleep, especially with the rock hard bed, also it wasnt a balcony it was a Juliet balcony! But there was no view to see anyway just the busy noisy street, and you defiantly can not see the lake from here!
The following morning we asked to move room and moved to the room opposit away from the road, this room was much quieter but this was only because it had NO windows!!! So it was very dingy, it did have a softer bed though!! It did have an internal window that you could see down to the kitchen area, but this meant food smells and chef chit chat and constant hocking of throat clearing was heard!
I wouldn't stay here again, I would advise on staying just outside of the old quarter that may be quiter!
- Official Description (provided by the hotel):
- Located in the central of Old Quarter, Allura hotel is ideal for staying during holidays in Hanoi city. From the hotel, the guest takes only short time to reach almost attractions as Old Quarter, Hoan Kiem lake, Hanoi central Cathedral Church...and very convenience to get another places outside of Old Quarter. Inside the hotel, all the rooms have nice decoration and designed by combining the modern and old Vietnamese style. All the rooms have windows to bring the guest the best view of Old Quarter. The facilities equipped as 3 stars hotel room offer almost the needs of the guests. All the room has private bathroom with bath-tub and hot water is available. Inside the room has private computer with internet. The guest can also use WIFI for free.To give more comfortable to the guest, we offer all the services as: laundry service, room services, travel information ( for free ), tickets booking(non-profit), car or motor rental,...To ensure the safe to the guest when the first arrival to Hanoi, we also offer airport pick up services. The strongest advantage of us, we have experience and enthusiasm staffs. They were long time selected and trained. Come with us, we will beside the guests in all of their step. For us, the price is not too important but your love for us. ... more less
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