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“Fabulous, Friendly and aFfordable” 5 of 5 bubbles
Review of New Century Hotel

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New Century Hotel
Ranked #170 of 565 Hanoi B&B and Inns
Gold Coast Austrlia
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
“Fabulous, Friendly and aFfordable”
5 of 5 bubbles Reviewed August 26, 2011

You could not find better value for money. Our room was huge, clean, lovely fresh sheets, bathroom extremely clean and modern and the staff were so unbelievably helpful. Location is very central. We even had a computer in our room and there was also computers in the foyer and free wi-fi. What more could you ask for. Staff are able to advise you and book any tours/taxis/travel you need. These people could not do enough for us and were so genuienly helpful and honest. Breakfast is simple but its what I would have at home, toast, eggs or pancakes and remember you are only paying an extremely low tariff for the room and getting six star service from the staff. The staff allowed us to leave our bags at the hotel while we went off and travelled up north at no extra cost and you felt very safe doing that. You will not be disappointment with this hotel it is great value for money.

  • Stayed August 2011, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank Robyn74
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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115 reviews from our community

Traveler rating
    60
    32
    10
    3
    10
See reviews for
11
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16
5
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
  • French first
  • Italian first
  • Japanese first
  • Norwegian first
  • Russian first
  • Spanish first
  • Vietnamese first
  • Any
English first
Harelbeke, Belgium
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed August 22, 2011

The hotel staff of the New Century Hotel in Ha Noi will give you a warm welcome.

The location of this hotel is excellent. It is right in the middle of the Old Quarter of Ha Noi, close to the Hoan Kiem Lake and the Water Puppet Theatre. There are plenty of shops and restaurants in this area.

The rooms are big and clean and airconditioned. There is a flat screen television and a computer with free internet access in the room.

For the breakfast you can chose between bread, pancakes, instant noodles, ... There is no buffet.

So the staff is very friendly and helpful. We booked two excursions in the hotel: a 2 day trip to Halong Bay and a 3 day Sapa Trekking. These were really nice and value for money. The staff also booked train tickets to Hue. We could also let do our laundry for a very reasonable price. So the service is excellent.

  • Stayed August 2011, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank Jonas V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amsterdam, The Netherlands
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed August 18, 2011

We started our vacation in Hanoi and booked this hotel in advance. The location of the hotel is perfect, in the old quarter en just a short walk from Hoan Kiem Lake. The rooms are clean, the airconditioning is perfect and the beds are great.

But what really makes this hotel worth wile is the excellent service of the manager en staff of the hotel. They can give you information about the city, they made reservations in restaurants for us and arranged taxi's (and made sure that the taxi drivers would not rip us off). We also booked a trip to Ninh Binh with them en we loved it. They also were really honest about everything. We wanted to do the trip on monday, but he said he could only book that trip with an agency he didn't like that much (he would make it cheaper then). We decided to book the trip on tuesday and it was everything we hoped for!

We left for Hue 4 days later, but we came back to Hanoi at the end of our trip and decided to come back to this hotel again! We arranged it via e-mail and we really loved coming back here, the people are so nice! We actually booked the Halong Bay trip with them as well (also a nice cabin at the top floor, far away from the engine, trip was great!). There was a slight problem on the trip (we had to wait somewhere for 30 minutes without knowing why and the tour guide was gone) and told the manager about it when we came back. So he called the tour agency and made sure that something like that may not happen again and the tour agency offered to pay our taxi to the airport. It was really a nice gesture, something you don't see so much in Vietnam (they tend to blame someone else when there is a problem).

We really want to recommend this hotel. If we ever come back to Hanoi, we go back to New Century Hotel!

  • Stayed July 2011, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank Marrit W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toulouse, France
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed August 17, 2011

We spent two nights in this hotel and everybody was very nice with us. Clean room and no bad surprise. Silence in the room!!!
The hotel seems small from the street but the room was really like on the photos. They do whatever they can to be good for us and the breakfast is really good.
I can recommend this place without hesitations for any trip in Hanoi
R.L from France

  • Stayed August 2011, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank reglux
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Groningen
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed August 9, 2011

Had a wonderful stay here. The room is spacious and the bed great. Staff is friendly and helpful. We booked a tour through this hotel as well, to Halong Bay, and we were satisfied. The price for the tour was reasonable and the hotel manager booked us the best cabin on the boat: as far away from the engine as possible ;). Also loved the location, in the heart of the old quarter.

  • Stayed August 2011, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank Matthijs S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hue
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed July 28, 2011

We booked one night originally but ended up staying for three. We were very well looked after by all the staff and they are happy to go above and beyond help you out in any way they can. The hotel and rooms were clean, bright and spacious and the breakfast sets you up for a day of exploration.

  • Stayed July 2011, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
5 Thank hjhebden
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Copenhagen, Denmark
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed July 20, 2011

We stayed at this hotel 3 times during our stay in the northern part og Vietnam. We left the luggage at the hotel while we were visiting Sapa and Halong. Every time we returned to this hotel it was like coming home. The staff is really friendly and helpful and would do anything to make your stay a nice one. The rooms are clean and spacious. They have exellent laundryservice - cheap and really good.
Dont expect a 5 star hotel. You cant get that for the money your are paying here. There are noisy in the rooms from the streets, but this is Hanoi - it is noisy everywhere!!! The breakfast is simple but tasty. Come for the location, the hospitality and the people here. We will strongly recommend it and will return if we come to Hanoi again!

Room Tip: Clean, spacious, free computer and internet, nice view over Cha Ca street.
See more room tips
  • Stayed July 2011, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank Globemullerne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about New Century Hotel

Property: New Century Hotel
Address: No 12B Hang Manh Str - Hoan Kiem Dist., Hanoi 10000, Vietnam
Location: Vietnam > Hanoi
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Wheelchair access Airport Transportation
Hotel Style:
Ranked #170 of 565 B&Bs / Inns in Hanoi
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — New Century Hotel 2.5*
Number of rooms: 33
Official Description (provided by the hotel):
New Century is a Brand New hotel locatedat in The Old Quarter of Hanoi. This area is characterised by narrow streets wherepeople have carried out their trade for hundreds of years. New Century is one of the most beautiful and luxury hotels in the capital of Vietnam. It is convenient to walk to the Hoan Kiem Lake 100m and shopping areas ... more   less 
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