They arranged a letter for the VISA department and a taxi from the airport to the hotel, which I highly recommend as the roads are pretty crazy. The hotel itself was very clean and in a good location. What really made the hotel stand out was the helpfulness of the staff. They we very friendly and made our stay extremely enjoyable. We booked a trip to Halon Bay through the hotel and they took us to the train station and helps us on the the correct part of the train with our bags.
A really excellent hotel for the price and experience.
- Official Description (provided by the hotel):
- Welcome to Hanoi Art Hotel Hanoi.We are team of young, professional and enthusiastic staff who are old hands at the hotel industry in Hanoi. Our desire is to give you a real home on your road: Cozy, warm and familiar, everything you want and need is available at your fingertips.How about our boutique hotel? Offering a sanctuary of comfort while on the road, Hanoi Art Hotel Hanoi is a 30 rooms cozy hotel is located in Hanoi's historic Old Quarter. With 4 different room types and a warm friendly environment with plenty of charm, chic design, modern comfort and modern facilities.All 35 rooms offer a genuine experience of sophistication with "Hanoi Art Hotel Hanoi My Bed",European amenities, LCD television, complimentary in-room wireless internet access, daily newspaper, fully-stocked mini-bar and nightly turn down service. ... more less
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