We spent 3 nights at Art hotel, and the best way to describe our stay is "like staying at a friend's house." Room was clean, we received great breakfast, staff knew us and greeted us by name from day 1, without the luxury of a high-end hotel or high expectations. We booked this hotel wanting a locally owned, small hotel close to the action of old quarter, and we made the right choice.
We had the deluxe quiet room, which really was very quiet, considering the location of the hotel. We are light sleepers but slept very well! The bathroom was well-lit, and amenities included toothbrush, paste, soap, shampoo, shower cap and cotton buds. We received daily water and fruit, and coffee and tea were provided. There are many breakfast options to choose from, along with fruit, bread and yogurt spread on the buffet.
A couple of minor points I already let management know: 1) There was no bedside table to place our phones or water on. 2) We were not able to angle the shower head in our room and adjust to our height. Chris, the manager, already acknowledged our comments and said he was taking action.
The staff truly want you to have a great stay at their hotel. Plus the location is perfect for you foodies, with Bun Bo Nam Bo right next door, Bun Cha and Cha Ca all really close! You can also walk to Hoa Kiem lake within 10 minutes. We would stay there again.
- Official Description (provided by the hotel):
- Welcome to Hanoi Art Hotel Hanoi.We are team of young, professional and enthusiastic staff who are old hands at the hotel industry in Hanoi. Our desire is to give you a real home on your road: Cozy, warm and familiar, everything you want and need is available at your fingertips.How about our boutique hotel? Offering a sanctuary of comfort while on the road, Hanoi Art Hotel Hanoi is a 30 rooms cozy hotel is located in Hanoi's historic Old Quarter. With 4 different room types and a warm friendly environment with plenty of charm, chic design, modern comfort and modern facilities.All 35 rooms offer a genuine experience of sophistication with "Hanoi Art Hotel Hanoi My Bed",European amenities, LCD television, complimentary in-room wireless internet access, daily newspaper, fully-stocked mini-bar and nightly turn down service. ... more less