Is it possible to rate this hotel higher than excellent? My daughter and I stayed here the third week in December. First, the staff is excellent, friendly, and always there to help you. The rooms are spacious, clean and plenty have of hot water. Chris, the manager went out of his way to assist my daughter who was suffering from a severe cold. He offered to take me to a pharmacy to assist me in getting medication. He called a doctor at the Hanoi Health Clinic and set up an appointment for my daughter. I can't say enough great things about this hotel. They also arranged a wonderful overnight tour to Halong Bay. When it was time for us to leave by train, they sent an employee with us to see that we got on the correct train! This hotel deserves to be #1 on Trip Advisor's list of hotels in Hanoi.
- Official Description (provided by the hotel):
- Welcome to Hanoi Art Hotel Hanoi.We are team of young, professional and enthusiastic staff who are old hands at the hotel industry in Hanoi. Our desire is to give you a real home on your road: Cozy, warm and familiar, everything you want and need is available at your fingertips.How about our boutique hotel? Offering a sanctuary of comfort while on the road, Hanoi Art Hotel Hanoi is a 30 rooms cozy hotel is located in Hanoi's historic Old Quarter. With 4 different room types and a warm friendly environment with plenty of charm, chic design, modern comfort and modern facilities.All 35 rooms offer a genuine experience of sophistication with "Hanoi Art Hotel Hanoi My Bed",European amenities, LCD television, complimentary in-room wireless internet access, daily newspaper, fully-stocked mini-bar and nightly turn down service. ... more less