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“Excellent hotel”

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Hanoi Asia Star Hotel
Ranked #197 of 671 Hanoi B&B and Inns
Reviewed October 10, 2012

We stayed at this hotel for 2 days and then returned after our trip to Halong Bay.
The staff are AMAZING! They speak great English and are so willing to help in a lovely, friendly, non-overbearing way.
The rooms are clean, comfortable and spacious.
It's a 2 minute walk to the tourist hub - far enough away to give you some space.
Could not recommend this hotel highly enough.

Room Tip: Room 802 has a great balcony.
See more room tips
  • Stayed: October 2012, traveled with friends
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1  Thank TLVIlana
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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136 - 142 of 239 reviews

Reviewed October 4, 2012 via mobile

We stayed at this hotel for 4 nights, with a trip to Halong Bay in the middle, arranged through the hotel.
Rooms were clean and a good size, with a king size bed and air con.
Location was great - 5 minutes from the centre of the action, but just far enough away that it was quiet.
Staff were always really friendly and helpful, always interested in what we had been up to in the day, and were able to make some great recommendations of things to do and places to eat.
We had an early flight on our last morning, so they prepared us a breakfast to go.
Would definitley stay here again on our next visit to Hanoi.

  • Stayed: October 2012
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1  Thank L0uAndDave
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 29, 2012

Upper level Gives u Nice View of Old Town etc there food is good The Location Close to Places of Night life And Easy Access to food drink and any thing u need !
Markets near by And Easy Access to Where u need to Go out of Hanoi !

Very Highly Recommended Place to Stay At least You wbe meeting By A smile from the Staff and they can do what ever u Need Reagrding bookings of tours Air tickets etc lol xxxx

  • Stayed: August 2012, traveled solo
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1  Thank Petraguide623
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 28, 2012

We used tha Asia Star as our base for travel in the north of Vietnam. We were travelling with 3 kids (11-16); this was not a problem for this hotel. They loved the kids and provided excellent service - packing a snack for one of our kids who was sick for the bus trip to Halong Bay. This was then followed up with a phone call to make sure he was ok. We felt very welcome at the Asia Star.
This is an older hotel, but it was clean & in a good location in the old quarter. Thoroughly recommend the Hanoi Asia Star.

  • Stayed: September 2012
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1  Thank Debbi08
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 31, 2012

Asia star hotel is located in Hanoi, heart of old quarter. I and my family with my parents's friends (13 people included me) had stayed at this hotel for 6 days. The first day we arrived Hanoi international airport at about 9.30am, so we arrived to this hotel about 11am. The receptionist told us the breakfast time is 7am - 10am, so suppose they have no more food for us, buy they still bought the bread from outside for our breakfast and provided coffee & tea, butter and jam. We are so appreciated with their services. All the staff are very friendly, nice, helpful and smile whenever you meet them. The rooms are very clean. The hotel provided Wi-Fi with high speed connection. They keep our big luggage when we went to Halong bay (we have 1 night stayed in Halong at the ship). They prepare our breakfast earlier moring at 6am when we are ready to airport during our last day in Hanoi. This is the first time i travel to Vietnam. The tuor guy is very nice, friendly and also the all staff of this hotel too. Halong bay is a very beautiful scenery place. If i go back to Hanoi again, i will stay back in Asia Star Hotel again. I would like to recommend Asia Star Hotel to everyone who wanna visit to Hanoi. Excellent Services, i loved it and will come back again.

  • Stayed: August 2012
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2  Thank Mcxyphyc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 26, 2012

I & family have stayed for 6 days during our first visit to Hanoi,i come back for second visit,choose to stay at this hotel again.Services are much better,improved.Although it rated 2 1/2 stars,but their services can match the 5 stars hotel.Room are clean and spacious.Internet facilities are awesome.
Every staff are kind,helpful and never fail to smile whenever you meet them.Will stay at this hotel again next time.

  • Stayed: August 2012, traveled solo
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1  Thank VVanniePook
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 20, 2012 via mobile

I booked this hotel through the Tourism office at the airport, as 2 of 3 hotels I contacted did not bother to respond. Upon arrival at the airport, I learned that the hotels I contacted were full, as were a number of other places. The tourism agent after about 10 calls found me this place. I had requested a room with a window and was offered a room on the top floor. Make sure to stay away from the 9th floor rooms! To my delight, I found smelly mould on the walls, the shower doors were not fully closeable, the room needed some maintenance, the fridge was missing, and no safe could be found, despite the two latter aspects having been indicated to the contrary. The wireless network was also slow and access was intermittent. On a positive note, they moved me to a nice room the next day. However, the shower doors were still difficult to close and the breakfast in general could use a complete overhaul in that it is very plain and boring. Dining staff also seemed somewhat preoccupied even though I was the only one there. Further, I found ants in the sugar bowl.

The front desk were, nonetheless, somewhat friendly and helpful. However, when I indicated that I was unable to access the safe, I was informed, that this was likely due to the use of the last guest, and that external assistance to reset the safe code, which he was unwilling to do. As such, I think that there are probably better places to stay for a similar if not lesser price. If you do decide to stay here, avoid the 9th floor room and make sure that you are paying a reasonable price!

  • Stayed: August 2012
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1  Thank xcskierottawa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hanoi Asia Star Hotel

Address: 20 Dao Duy Tu Street - Hoan Kiem - Hanoi | Old Quarter , Hoan Kiem, Hanoi 0084-4, Vietnam
Location: Vietnam > Hanoi
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #197 of 671 B&Bs / Inns in Hanoi
Price Range: $17 - $30 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hanoi Asia Star Hotel 3*
Number of rooms: 26
Official Description (provided by the hotel):
A new 3 stars hotel offers 26 rooms and suites with all modern facilities in the rooms. Stay at Asia Star hotel and get true value what you paid for. It is never easier to reach all the attractions Hanoi when you stay at Asia Star hotel. We have fantastic location where you can feel and see how does the local people live, daily life of everyone around. Around us, you can reach all the food shops selling local food where you can sitdown on the pavement and enjoy the special atmosphere. If you don't like that, you can also find some restaurants, bars, coffee shops around very easy. From our hotel, you just take a short walking to Hoan Kiem Lake, Dong Xuan Market, French Quarter.... All the rooms at Hanoi Asia Star hotel has window. They feature air-con, LCD TV with cable channels, desk and sitting area. Private bathroom includes shower, hot water and free toiletries. The facilities in the rooms are working very well. Beside of the room, we also offer all the service what you need to your plan in Vietnam. We offer travel service, laundry, car service and language assistance. You will be introduced when you need. All of our staffs are young, professional who have a lot of experience in hospitality service and speak frequently English. We are friendly, easy going people, always listen and understand what you do need for your memorial time in Vietnam. Your stay is more beautiful with Hanoi Asia Star hotel ... more   less 
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