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“Brilliant Service.”

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Hanoi Impressive Hotel
Ranked #45 of 578 Hotels in Hanoi
Certificate of Excellence
Hastings, New Zealand
1 review
“Brilliant Service.”
5 of 5 bubbles Reviewed June 21, 2014

Our great experience with the Impressive Hotel began long before we even left New Zealand. After making our booking on the recommendation of a friend who travels every year to Vietnam, we had several email conversations with Michael, the owner of the Impressive, who helped us in planning our trip with some fantastic suggestions on places to stay and things to do in other parts of the country.

Our visit to Hanoi came at the end of our trip. When we arrived at the hotel, Michael was there to greet us, and during our four day stay he went out of his way to ensure we had everything we needed to enjoy our time in his city. On one occasion, when we were running late for our pickup to Halong Bay, he even whipped me round the corner on the back of his scooter to get some cash.
He speaks near perfect English, so if there's anything you want to know about anything, Michael is your man.

The Impressive Hotel itself is boutique, comfortable, centrally located close to the lake, well priced, and the staff are so incredibly helpful. I confess I'm a bit dyslexic when it comes to maps sometimes, so was very grateful when the receptionist went to the trouble of escorting us the best part of a kilometer to a restaurant we couldn't find.

I can't recommend the Impressive Hotel enough. It was a welcome little haven from the heat and pandemonium of one of Vietnam's most interesting cities.

AndyK.

  • Stayed May 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AndyKingBoy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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726 reviews from our community

Traveler rating
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    19
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See reviews for
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (138)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Vietnamese first
  • Any
English first
Saarbrucken, Germany
Level Contributor
59 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 bubbles Reviewed June 11, 2014

The Impressive Hotel proved to be the perfect choice to visit Hanoi but also as a base for our tours to Sapa and Ha Long. The hotel organized the tours for us and we were able to check out of our rooms and have our luggage stored while on the tour. Even after checking out we were able to take a shower before the tours. Every staff member was beyond nice and super professional, without being pushy or invasive. The tours went very smoothly as well. Great value for the price.

  • Stayed May 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank summerlude
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stuttgart, Germany
Level Contributor
16 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed June 11, 2014

Great service, great location, great price.

After landing in Hanoi and being overwhelmed by the madness the Impressive Hotel provided a much needed safe haven. For which I will be forever thankful!

Again, everything top here, the staff were wonderful and it was our favorite hotel in Vietnam! Thanks again to everyone there!

  • Stayed May 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank _Bishop_2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SouthEast Asia
Level Contributor
188 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 147 helpful votes
4 of 5 bubbles Reviewed June 6, 2014

The Hanoi Impressive Hotel was the perfect location to stay during our trip to Hanoi. Located just behind St. Joseph's Cathedral, we got a deluxe, balcony (cathedral-view) room for a very reasonable price compared with nearby hotels. The street below was quiet and completely peaceful in the early mornings and evenings.

We were very *impressed with how kind and helpful the staff are. From the front desk to the room cleaners, everyone smiled and was so, so friendly! Their level of English was really good too! They're very helpful at arranging transport, tours and suggesting locations to eat.

The room was spacious and cozy - the bed + linens were very clean and comfortable. Everything was in good working condition. There were MANY wifi-networks to join, so while we had to switch from one to another, we always had a strong internet connection.

My only suggestion would be to update the bathrooms. The rooms were very nice and new looking, but the bathroom looked a bit older. There was some small leaking around the toilet, and the tiles needed to be re-grouted. It wasn't a big problem for us, but just something for future consideration.

Overall, we felt so comfortable and safe in the hotel, and we'll will definitely consider staying there again the next time we're in Hanoi. Thanks to everyone who made our stay so wonderful!

Room Tip: We stayed in room 603. It was a BEAUTIFUL view of the cathedral :)
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  • Stayed May 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank CptWonderpants
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
115 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
5 of 5 bubbles Reviewed May 24, 2014 via mobile

We stayed one night at arrival in hanoi and another one before leaving vietnam at the impressive hotel.
If we chose to book a second night, it was obviously because we were pretty satisfied of our choice.
The staff is very nice and you'll always find somedy who can speak a very good english.
They don't push you to book their tour and give useful advices about trips in vietnam.

The rooms are good as the services (free fruits and coffee all along the day even when you come back to get your lugage after checking out to take your taxi to the airport)
25USD for a room for 2 people and 40USD for bigger room with view on the carhedral.
The breakfast is included and pretty good and various.

Stayed May 2014, traveled with friends
Helpful?
Thank Zeglop
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Albany, Australia
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed May 22, 2014

The Impressive hotel is a truly that. Staff are excellent and very helpful. Rooms are very good- comfortable - and we had a lovely little balcony that overlooked the church. It's down a great little side alley which is quiet by Vietnamese standards. One room per floor and a tiny little lift gives it a special character. Breakfasts are good- simple - and you can order delicious extra cooked items which are included in the breakfast/ room price. It's a very cosy homely place and as a result very friendly. They organised a overnight tour to Ha Long Bay for us also (on Signature Cruises) which was exceptional. Highly recommended.

Room Tip: Choose a room with balcony overlooking the church and street
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  • Stayed May 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Sue C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hong Kong, China
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed May 18, 2014

It was my second time to stay at this very comfortable boutique hotel and it was like coming home. stayed in the room where my sister slept!! The staff go the extra mile to ensure your stay is memorable and hassle free. Walking distance to many Hanoi attractions. Drivers for excursions further out were very good and easy to organise. last visit the staff purchased our water puppet tickets. Highly recommend the Impressive Hotel.

  • Stayed April 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Burbet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hanoi Impressive Hotel

Property: Hanoi Impressive Hotel
Address: 56 54, Au Trieu Street | Hoan Kiem Dist., Hanoi 100000, Vietnam
Location: Vietnam > Hanoi
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service
Hotel Style:
Ranked #45 of 578 Hotels in Hanoi
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hanoi Impressive Hotel 3*
Number of rooms: 25
Official Description (provided by the hotel):
Ideally located close to the St Joseph's Church, just a 5 minute`s walk to the famous Hoan Kiem Lake (Ho Guom) convenient for guests with shopping and banking facilities, as well as viewing and entertainment options all very close by as Water Puppet Theater. If you enjoy blissful pampering in total privacy within designer dwellings, then consider Hanoi Impressive Hotel your own personal getaway, where the service is personal. ... more   less 
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