I stayed at this hotel when the hotel I had booked said they had no room for me and this was their 'sister hotel.' The room was dark, dingy, and smelled of mildew. The air conditioner sprayed water on the bed when turned on, many appliances and outlets did not work, and the bedding was also dingy. The bed was uncomfortable and overall cleanliness was only so-so. There is no concept of service at this hotel. But this was not the worst - the man in charge was beyond rude. When I disagreed with the manager, he had his staff block the lobby door so I could not leave. As a single female traveler, I do not take to being locked in by several men.
I would never stay here again and certainly do not recommend the hotel! While in a good location, there are plenty of other options on the same street which are much better and much better value!
- Official Description (provided by the hotel):
- Nam Hai Hotel Group (Hotels in Hanoi - Hanoi hotel Vietnam) is located in the area of 36 old streets in the center of Hanoi Capital - Vietnam. They are near such major tourist attractions as Ho Guom (Hoan Kiem Lake), Van Mieu Quoc Tu Giam (Temple of Literature), Chua Mot Cot (One-Pillar Pagoda), Vietnam’s History Museum, The Museum of Vietnamese Art, Ho Chi Minh Mausoleum and more. Located in the "Old Quarter" - Hanoi Vietnam, Nam Hai Hotel Group offers affordable, luxurious accommodation in an authentic Vietnamese neighborhood. Shopping is in the nearby Dong Xuan market. Visiting many small shops, restaurants and coffee bars, it is just outside our hotel door. ... more less