The main hotel objective is its staff. They all are very helpful, nice, kind, smiling, speak good English, and work great as a team. They will go extra mile and then another one if you need. They helped us to get fruits for local prices (local merchants were extremely unfriendly, may be because of Tet coming), also helped us to find other stuff and even gave a ride to the place. We haven't seen this attitude anywhere in our half year trip in Asia, even not in small homey guesthouses, and Rendezvouz is not a small guesthouse.
Rooms are pretty basic with old furniture, but clean and spacious. Inn some rooms noise from the honking and roaring street can be heard all day long, but this is common for everywhere in the old quarter. There are rooms facing the inner yard, but then load talks and laughs from the dining room can be heard even until late at night.
Restaurant at the hotel is expensive, better to find a place to eat outside. But the breakfast is very good, fresh and tasty. However it is not a buffet and there are several options available on the breakfast menu.
We also booked Halong Bay cruise at the hotel and were very satisfied with the cruise, the shuttle bus and the hotel on the Cat Ba island. The price for the cruise was standard, other guys on our boat paid same price as us, so there was no rip off at the hotel and they sold a good cruise.
- Official Description (provided by the hotel):
- Managed by two energetic Australian's; Luke and Sarah, Hanoi Rendezvous Hotel is a newly renovated hotel in the heart of Vietnam's capital city, Hanoi.Located in Hoan Kiem district; The Old Quarter is Hanoi's most popular tourist destination. When you stay at the beautiful Hanoi Rendezvous Hotel, you are guaranteed to be impressed by our immaculate rooms, brand new bathrooms with Western showers, LCD TV's, and greeted by our very friendly, helpful staff..... ... more less
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