We stayed a couple of times in October 2012 going and coming back from the north west (Sapa).
The staff were keen to sell tours but also freely offered other travel and connection info. The rooms are large well cleaned with good hot water and aircon. Included breakfast was basic but ample - really enjoyed the free springrolls (and beer?) at happy hour on Thursdays. Staff recommended and booked us into their associated hotel in Sapa (Casablanca) along with cheap onite train tickets and connecting bus - all good value prices. We returned from Sapa at about 5:30am without a request for early check in and woke sleeping staff who willing showed us a room asap. Many staff - all happy and helpful.More
- Free Wifi
- Breakfast included