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“Perfect Hotel in centre Hanoi” 4 of 5 bubbles
Review of Opera Hotel Hanoi

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Opera Hotel Hanoi
Ranked #252 of 578 Hotels in Hanoi
Amsterdam, The Netherlands
Level Contributor
109 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
“Perfect Hotel in centre Hanoi”
4 of 5 bubbles Reviewed October 27, 2013

Hotel was booked by our travel agent. A very pleasant hotel, in the centre of the city. Very service oriented and friendly staff. Rooms of very good quality. Pool also ok, a bit small. Breakfast and dinner were very good.

  • Stayed April 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Willem G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

81 reviews from our community

Traveler rating
    34
    32
    6
    4
    5
See reviews for
11
37
6
8
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room Tips
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Thai first
  • Any
English first
ipswich
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed October 14, 2013

This is my last night of a 3 night stay. I have only eaten breakfast here, but thoroughly enjoyed it. The bed is so comfortable, but high up! There is everything you need in the room. Large powerful shower, large TV, free (fast) WiFi, safe,toiletries,bottled water,plenty of space & even a self closing loo seat! Yes there is a lot of noise outside, it's the capital! Hopefully the rest of the hotels are this good. Off to Halong Bay tomorrow. Pity Cosmos/Archers didn't give us a better coach, the "other" English speaking group were given one instead.

  • Stayed October 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank suevijan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney,australia
Level Contributor
32 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 bubbles Reviewed November 20, 2012

We spent the last night of our 3 week Vietnam adventure here,
Beautiful hotel.
Breakfast was incredible.
The beds....the most comfortable Ive EVER slept in, high and luxurious, like sleeping on clouds :)
Reasonably priced and in a great location in the French Quarter.
Great and helpful Staff, definetely stay here again next time.

  • Stayed September 2012, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank LE1963
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Guildford
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed November 19, 2012

My wife and I stayed here three nights in a "junior suite". It had the best bed (and highest!) we slept in during a three week holiday spent otherwise mainly in five star hotels. We liked the fact that the fantastic bath could be open to the rest of the room, allowing us to chat and relax at the same time. The room was great, but if you want a suite so you can - for instance - watch TV while your partner sleeps, forget it. The TV was at the foot of the bed, encased in a huge cabinet with mirrored glass on each side and the top. A remote control made the TV come up and down. It didn't work when we moved in and the demeanour of the maintenance guy who came to fix it suggested this was not unusual. It probably cost a fortune but actually looked very naff. My wife thought it was hideous. You could only watch TV if you were lying in bed.
This is a "boutique" hotel that has some interesting features but doesn't quite carry it off. There's an amazing central atrium which is hardly used except for "club guests" to have evening drinks (plus peanuts - forget any fabulous nibbles) and which has terrible acoustics. They should move reception here, instead of the current reception which is more 3-4 star than 4-5 star.
Nevertheless, the staff were really friendly and helpful, with good recommendations for genuine Vietnamese restaurants.
I liked the location, and found it great to walk back to tranquility after a day in the old quarter.
Good value for a really nice room. Disappointing no pool or fitness room.

  • Stayed November 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Alfarom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed September 24, 2012 via mobile

This hotel is fairly Centrally located in Hanoi. Walking distance to Opera house and lake. Boutique style with attentive staff and fantastically comfortable bed. Great base to explore a wonderful & exciting city.

  • Stayed September 2012
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank nEvey_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Matamoros, Mexico
1 review
5 of 5 bubbles Reviewed May 5, 2011

Warm welcome from staffs and friendly smile as well. I did like the way who organized for me the tour to halong bay with best price. Hotel with slogan no-smoking but when I smoked , they offer me an astray and no need to go out to smoke. There was an amazing coffee shop nearby, absolutely feeling delicious and deep taste of Vietnamese specialty, one of the most thing I like at this hotel was room, quite warm and elegance atmosphere, very good for my business and hanging out as well, I just a bit confuse because the weather was a little bad, maybe coming here in the next month is good.

  • Stayed March 2011
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank aldocruz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed April 28, 2011

My boyfriend and I stayed here at the end of my trip to Hanoi, and we had an absolutely terrible experience. Our cable did not work, and when we told the staff, our complaint was blown off and reception said "all rooms were the same." The day after we checked in, man at reception accused me of only booking the room for one person and not for two. He later realized he was incorrect and was not apologetic in any way. This was not the only time the staff were quick to react in a negative way. The bathroom smelled like sewage, and all of the amenities were dirty and used. The towels looked as if they hadn't been washed in weeks. After paying the same price for much better small hotels in Hanoi, this one was definitely not worth it. Don't waste your money here. There are plenty of better places to choose from!

Stayed March 2011, traveled as a couple
Helpful?
1 Thank Wistfulexplorer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Opera Hotel Hanoi

Property: Opera Hotel Hanoi
Address: No 48A Hang Chuoi Str, Hoan Kiem Dist | hanoi, Hanoi 10000, Vietnam (Formerly Thaison Hotel II)
Location: Vietnam > Hanoi
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #252 of 578 Hotels in Hanoi
Price Range (Based on Average Rates): $
Number of rooms: 48
Official Description (provided by the hotel):
Opera Hotel Hanoi is a brand-new 3 star hotel with 48 spacious deluxe rooms spread over 9 floors in the central heart of Hanoi's ancient streets, vibrant business, shopping and tourist center. It is located within 2 minutes walking distance to the famous Hoan Kiem Lake (Sword Restored), Water Puppet theatre, night market and famous 'Hang Ngang - Hang Dao' streets. ... more   less 

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