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“good value - but check the beds”

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Hanoi Medallion Hotel
Ranked #148 of 599 Hotels in Hanoi
Reviewed May 8, 2010

This was an excellent brand new hotel - but the beds semed very hard - upon checking we discovered the luxurious pillow top matteresses were upside down - the staff figured that side was too soft to sleep on!

Stayed: April 2010, traveled with family
1  Thank Sonia016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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404 - 410 of 679 reviews

Reviewed May 1, 2010

My husband and I found the staff at Medallion very friendly and accommodating in every way. While we were inspecting the room before agreeing to the rate, we noticed a small puddle of water under the sink in the bathroom. Maintenance was called immediately and a repair was made to the pipe before our luggage was delivered to the room.

Like another reviewer/advisor, I also noticed the formation of mildew in the shower. I also noticed it in other hotels and I've noticed it in my shower in Canada too. It is an ugly fact of life in wet environments and it must be dealt with on a regular basis. BLEACH is the answer. Nothing cleans like it. I hope this hotel pays attention to this matter because it can stay as clean as it was during our stay if they do.

This is a new hotel and the staff is young, but it is also a work in progress. I'd recommend it to my friends.

  • Stayed: April 2010, traveled as a couple
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Thank Serena67
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 30, 2010

I have been staying in hotels around Hanoi for the past 7 months; from hotels in West Lake to those in Old Quarters and I finally found one that is trully amazing. Right from the very first step as I walk into the hotel to the room, I have this wonderful experience of being at home. The staff never missed giving greeting, smile or a simple node. The rooms are wonderfully set, some with standing rain shower (my favourite) and some with a nice bathtub. The bed and pillows are so welcoming after a tired day or work. If you need any service; to sew a loose button, just ring and a staff will come and fix it up.

The hotel sits on a very stragic location where food is available just a few step away in both directions, Xe Taxi is always available, Xe Om (motobike taxi) just round the corner and the wonderful night market just about 100m away.

A warm thank you to Ms Thao (Asst GM), for the wonderful stay. Also thank you to Mr Tan (GM), Mr Van Anh, Mr Hieu, Ms Thuy, kitchen staff for the good breakfast, front desk for the greeting smile and everyone in Medallion.

  • Stayed: April 2010, traveled on business
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Thank khoosl11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 26, 2010

The Medallion is a newly renovated hotel on Ma May street in the Old Quarter near the Bach Ma temple (which was never opened during the 2 weeks we were in and around Hanoi!). The Medallion staff is very firendly and helpful, the rooms are nicely decorated and very clean and there is an ample breakfast. The prices are somewhat higher than other hotels in the area but it is also larger and newer.

  • Stayed: April 2010, traveled as a couple
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Thank juanitaC7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 26, 2010

Stayed here for 2 nights....the rooms were clean and airconditioned...and a very comfortable (and large) bed. We were in the back of the hotel, so the constant sound of horns was not intrusive. The location was perfect, right in the centre of the old quarter...2 minutes to walk anywhere. The cost was $75 dollar per night for the room Only black mark was breakfast which was very ordinary

  • Stayed: April 2010, traveled with friends
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Thank ukrandomtraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 22, 2010

We stayed at Medallion Hotel during our trip to Hanoi. The hotel located at a central place and it takes only few minutes to walk to the Lake. We also got the chance to shopping at night market and tasting many delicious foods here . Our rooms were in the third-floor, it’s clean, convenient size with all good facilities that we could expect . Especially, all staffs here were so kind and helpful. We got a trip to Sapa and they had arranged for all of our transfers , they even picked us up at 5 a.m from the train station. From the great services that we received, we would have no hesitation in staying here again.

  • Stayed: March 2010, traveled with friends
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1  Thank Jane_Grant_1007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 10, 2010

We spent 3 nights at Hanoi Medallion hotel, and we was experienced a comfortable trip during the time we stayed here. The hotel is in the Old Quarter, a great location for sightseeing and exploring Hanoi. We also got such a warm welcome and incredible service with great value, but best of all were the friendly and helpful staffs, they always smile and quickly respond to our requests. Medallion hotel will still be our first choice when we visit Hanoi next times.

  • Stayed: March 2010, traveled as a couple
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Thank Crystal_007069
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hanoi Medallion Hotel

Address: 11 Ma May Street, Old Quarter, Hoan Kiem District, Hanoi 10000, Vietnam
Location: Vietnam > Hanoi
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #148 of 599 Hotels in Hanoi
Price Range: $37 - $83 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hanoi Medallion Hotel 4*
Number of rooms: 70
Official Description (provided by the hotel):
Newest boutique hotel in Hanoi, ideally situated in the heart of the old quarter, center of Hanoi, "in the middle of everywhere", this exclusive, discreetly luxurious hotel seduces its guests with its intimate atmosphere, cozy comfort and relaxed elegance. A gem of a small hotel, attention to detail together with the personal touch will ensure you feel special; you will be treated like a guest in a private residence. From the moment you arrive, our dedicated team of butlers will tend to your every need - from unpacking your bags and serving afternoon tea to coordinating your social itinerary… so that you can totally relax. ... more   less 
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