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All reviews rooftop bar complimentary afternoon tea old quarter great hotel halong bay amazing hospitality recommend this hotel enjoyed our stay our honeymoon tourist spots our night stay a lovely stay within walking distance french quarter the hotel staff ninh binh fantastic service
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Reviewed 4 weeks ago via mobile

Staff always really friendly and very helpful, room was really nice and bed was comfy and very spacious. Cleaned daily and fresh water left each day. Breakfast had a good selection and also provided afternoon tea there too. Bar on the roof top which had happy hour and good cocktails with cosy seating and even use of rooftop jacuzzi! Gym downstairs was basic and on the small side but certainly good enough with main pieces of equipment available. Spa was also very lovely enjoyed a massage here with my partner.

Overall a really lovely stay with welcoming staff very helpful, organised our trips also. Certainly one of the better places we’ve stayed on our travels!

Date of stay: December 2019
Trip type: Traveled with family
Thank tomwestall
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 4 weeks ago

We had a great experience both with the staff and the place. A special thanks to May, Tuan, and Jimmy! The breakfast is just perfect to start the day in busy Hanoï. The rooms are very clean and comfy.

Date of stay: January 2020
    • Value
    • Cleanliness
    • Service
Thank Navigator785414
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 4 weeks ago

We booked three junior suites with balconies, which were spacious, really comfortable and the balconies, although small, were great for being able to sit outside and take in the views. The restaurant was good with a really varied breakfast choice and the skybar, with 2 x spa pools, wonderful. Best of all, though, were the superb staff who were universally friendly and helpful. Communication from May, immediately after booking was helpful and via emails she arranged a private transfer from the airport and also customised a Ninh Binh day tour to my request, including a private limosine, so that we only saw what we wanted to and provided a truly wonderful guide, Giang. He was helpful, knowledgeable, funny and tried hard to make sure we got what we wanted from the tour. Ask if he is available for your tour, I'm sure you wouldn't be disappointed.
If I go back to Hanoi we will definitely stay here again. Superb

Date of stay: November 2019
    • Location
    • Rooms
    • Service
1  Thank Sybil164
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 4 weeks ago via mobile

very nice experience at Hotel Acoustic. the personals are very helpful and always with a lovely smile. room is very clean and the breakfast buffet has a lot of choices.
very conviennent location, we go to post of the attraction places by walk. will come here again!

Date of stay: January 2020
Trip type: Traveled with family
Thank sabrinasF4968AU
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 18, 2020

Central location, friendly and accommodating staff, excellent services (they offered us a shower after we had checked out and before our transfer to the airport!).

Rooms are slightly on the smaller size, but they are comfortable and stylish!

If we ever find ourselves in Hanoi again we will stay there.

Date of stay: January 2020
    • Rooms
    • Cleanliness
    • Service
Thank hamos1977
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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