We booked a standard room without a window as we were only there for one night after a trip. The room seemed very run down. The walls were grubby as was the bathroom, when we arrived there was hair in the plughole. The wifi didn't work as we were on the ground floor but there was a dodgy looking ethernet cable hanging out of a hole in the wall and the plug next to it didn't work so you couldn't charge the laptop whilst online. The thin walls and door meant that the sound from the reception area could be heard easily at night. The breakfast buffet in the sister hotel was one of the poorest we have had in Vietnam. We had a slight issue and when we raised this with the young gentleman on the desk he became very agitated, quite angry and rude towards us. If you stay here we would suggest you pay more and have a better quality room, but based on our experience we would never stay here again and would not recommend that anyone else did.
- Official Description (provided by the hotel):
- Golden Wings Hotel is one of the best hotels in Hanoi Old Quarter, Vietnam. ... more less
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