Arrived here late, after having booked online through Hostel World. Beware - none of the photos I have seen online match the gross hotel that we found.
The staff member at the desk didn't have a record of our booking. My room was somewhat tidy and large HOWEVER everything was grimy, dated and reeked of stale smoke.
I am quite comfortable in backpacker accommodation, however this place was disgusting. I couldn't even use the bathroom because it was smelly and the towels were brown (but were meant to be white). The bed sheets were worse - they were covered in a variety of putrid stains.
My friends room was worse. He was sent to the top floor as the normal room we had booked clearly wasnt available. This room was even bigger, but again had stained sheets and towels. The worst part was this room absolutely reeked - it smelled so much like a sewer. Clearly there was a plumbing issue and I think that is why the room was empty to begin with.
We left early, first thing, without having showered or rested much. The unfriendly staff member tried to make us pay for two nights as it was a "late cancellation" despite the fact he had no record of our booking anyway.
We ended up paying more than we were happy with but were pleased to be out of there. This place is more of a "rent for the hour" type deal. The sign in the room sums up the vibe of the place, "NO DOING THE HEROIN IN THE ROOM". Fi not stay here!!
- Official Description (provided by the hotel):
- Garnet Grand Hotel is one of the most beautiful and luxurious hotel in the center of Ha Noi capital which will offer you comfortable accommodation with Eastern traditional decoration.Located in the heart of Hanoi, within walking distance of the central business district, Hoan Kiem lake, Ngoc Son temple, Thang Long water puppet theatre, Dong Xuan market (night market on the weekend), Hanoi Opera Theatre, Ho Chi Minh Complex, Ho Chi Minh Museum, Ba Dinh Square, West Lake, government ministries, non-government offices and major local attractions..... Close to the hotel you also find plenty of western and local restaurants, bars, ATM and other interesting places. ... more less
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